Hacienda Los Picachos

Hotels
8.7 (43 reviews)
Carretera San Miguel de Allende a Querétaro KM 3. , Alcocer , MX

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Free pool cabanas
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Friendly and attentive staff
Good location and amenities
Cons:
Issues with room temperature and maintenance
Some service delays at the pool
High restaurant prices

Categories

Cleanliness
8.4
Most reviews mention clean facilities, although some also note issues with room maintenance.
Service
9
Staff is frequently described as friendly and attentive, despite some lapses in service at the pool.
Location
8.7
The hotel is well located, with easy access to key areas, as mentioned in several reviews.
Room Quality
8.4
While rooms are comfortable, some were reported as cold with maintenance issues.
Amenities
8.7
Facilities such as the pool are appreciated, but there were mentions of missing items like coffee accessories.
Value for Money
8.7
Guests feel they receive a decent value for the amenities, despite some complaints about restaurant prices.
Food and Beverage
8.6
Food quality is generally praised, though some beverages were considered lacking.
Overall Experience
9.1
Many guests were highly satisfied with their overall stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:46

Property Description

Relax in Tranquility at Hotel Hacienda Los Picachos

Outdoor Pool and Scenic Views: Dive into relaxation at our outdoor swimming pool while enjoying the picturesque garden and terrace views.

Comfort and Convenience: Indulge in our well-equipped rooms featuring flat-screen TVs, air conditioning, and private bathrooms. Some rooms even offer a balcony for a touch of luxury.

Delicious Dining Options: Start your day right with an à la carte breakfast served every morning. Don't forget to unwind with a refreshing drink at our on-site bar.

Experience serenity and comfort at Hotel Hacienda Los Picachos. Book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 43 reviews
Cleanliness: 8.4
Service: 9
Location: 8.7
Room Quality: 8.4
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 9.1
F
Francisco • couple • mx
10
2026-01-15 • via Nuitee
A
Ana Mirelle • extended_group • mx
10
Falta mantenimiento en las habitaciones
Pros:

Todo

Cons:

La temperatura fría del agua y que la regadera tenía la manija mal .. habitación 7 ..se reportó desde una noche antes y hasta la tarde del siguiente acudieron.. durante todo ese tiempo con salida de agua.. y eso hizo que no tuviésemos agua caliente

2026-01-14 • via Nuitee
I
Iliana • couple • mx
7
2026-01-13 • via Nuitee
J
Javier • couple • cr
10
2026-01-06 • via Nuitee
R
Ruth teresa garcia Aguayo • couple • mx
10
Pros:

Las instalaciones estas espectaculares y muy limpias, y el personal es amable y esta al pendiente siempre, petfriendly 100%

Cons:

Las almohadas muy altas

2026-01-03 • via Nuitee
P
Plácido • couple • mx
10
Más que una excelente opción es un agradable lugar para descansar
Pros:

El chalet muy limpio, bien ambientado, muy cómodo, superó las expectativas.

2025-12-30 • via Nuitee
J
Juan • couple • us
9
2025-12-30 • via Nuitee
V
Vania • extended_group • mx
10
Pros:

Excelente todo el hotel.
La comida, la alberca, Excelente personal muy atentos.
Mi habitación limpia y muy cómoda

2025-12-26 • via Nuitee
A
Anzures • couple • mx
9
2025-12-21 • via Nuitee
C
Carmen María • family_with_children • mx
5
Stay didn't meet the expectations
Pros:

Breakfast was good and the staff at the restaurant were great!

Cons:

Our room was very cold and there were no heaters or blankets to cover. Also the room was close to the parking lot and there was a lot of noise and light coming into our room. The curtains didn't black out the light. During the day the room was on the other hand too dark.

2025-12-15 • via Nuitee
R
Rafael • couple • mx
6
Pros:

El lugar esta muy padre, muy bien ubicado y decoración todo eso muy bien

Cons:

El personal es amable sin embargo nadie nos atendió en la alberca y se supone que daban atención de 12 a 6pm y nadie fue a atendernos, la alberca helada, cascos de cerveza en el pasto frente al chalet, tu tienes que llevar tus maletas a la habitación, no servía la tina y la regadera salía casi nada de agua

2025-12-05 • via Nuitee
R
Ramírez Bustos • couple • mx
10
2025-12-03 • via Nuitee
B
Birgitta • couple • de
9
2025-11-18 • via Nuitee
B
Brenda Carolina • couple • mx
10
Pros:

La amabilidad del personal, los espacios tan amplios, el ambiente tan tranquilo a pesar de que era puente, definitivamente regresaré con mi familia.

Cons:

La alberca podría estar más calientita

2025-11-18 • via Nuitee
G
Gustavo • couple • mx
9
Excelente lugar
Pros:

Las instalaciones

Cons:

La crema sólida es como muy mantecosa

2025-11-12 • via Nuitee
E
EDGAR • couple • mx
9
2025-11-07 • via Nuitee
B
Beatriz • couple • mx
10
Pros:

Las áreas verdes

Cons:

Los precios del restaurante son altos

2025-11-07 • via Nuitee
C
Carvajal • extended_group • mx
3
Pros:

Las instalaciones

Cons:

Contrate cuarto para tres adultos y me dieron dos camas matrimoniales, a pesar de solicitar cama extra para la 3a persona, no me la dieron tuve que contratar la suite pagando extra 3500 pesos más

2025-11-05 • via Nuitee
Z
ZÚÑIGA • couple • mx
10
Pros:

La alberca y las instalaciones

Cons:

Faltan accesorios para el café y la plancha

2025-11-03 • via Nuitee
O
OSCAR • family_with_children • es
5
La expectativa fue inferior a la realidad
Pros:

La ubicación, muy cercana a SMA

Cons:

Elegimos 2 habitaciones. Por ser un hotel premium: en una de las habitaciones la cisterna del Wc dejó de funcionar. En ambas, el agua caliente no salia suficientemente caliente por la mañana.

2025-11-03 • via Nuitee