Holiday Inn Istanbul City by IHG

Hotels
Holiday Inn Hotels & Resorts
7.5 (1005 reviews)
Turgut Ozal Cad. Millet Cad. No: 189 , Istanbul , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful service
Clean and spacious rooms
Cons:
Food options need improvement
Some rudeness from staff
Old furniture in rooms

Categories

Cleanliness
6.96
Mixed reviews noted cleanliness as a strong point but also highlighted rudeness from cleaning staff.
Service
8.43
Overall good service with specific praise for staff professionalism.
Location
8.47
Multiple reviews recognized the convenient location near transport and attractions.
Room Quality
6.92
Rooms described as spacious but some comments noted dated furniture.
Amenities
7.95
Facilities like SPA and tram access received positive mentions.
Value for Money
6.91
General remarks on high prices for Istanbul suggest value could be reconsidered.
Food and Beverage
6.46
Some reviews expressed dissatisfaction with food options, highlighting lack of variety and quality.
Overall Experience
7.93
Many guests reported a positive stay despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:13

Property Description

Luxurious Amenities
Holiday Inn Istanbul City offers a range of luxurious amenities including a hot tub, sauna, and outdoor pool with a sun-lounger terrace. Guests can relax and unwind in style during their stay.

Culinary Delights
Indulge in a rich breakfast buffet at the main restaurant or savor Mediterranean cuisine at the a-la-carte Naar Restaurant. The Tea Lounge offers a delightful selection of cakes and pastries with pool views, while the lobby bar provides an elegant atmosphere for drinks.

Wellness and Recreation
The hotel features the Green Apple Wellness Club where guests can enjoy massages and yoga lessons. There is also a fitness centre, Turkish bath, and playground for children, ensuring a well-rounded experience for all visitors.

Book your stay at Holiday Inn Istanbul City for a luxurious and unforgettable experience!

Important information:

Please note that for an extra fee the hotel offers airport transportation. Guests are kindly requested to inform the property in advance if they would like to make use of this service. Contact details can be found in the booking confirmation.Swimming pool: Closed from Tue, Sep 16, 2025 until Fri, May 15, 2026
Swimming pool: Closed from Tue, Sep 15, 2026 until Sat, May 15, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1005 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.47
Room Quality: 6.92
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 6.46
Overall Experience: 7.93
S
Shpendi family_with_children mk
10
2026-03-28 via Nuitee
C
CRISTIAN-ALEXANDRU family_with_children ro
9
2026-03-22 via Nuitee
R
Rasool solo_traveller dk
8
2026-03-14 via Nuitee
Q
QIANGQIANG solo_traveller cn
8
Good location close to my restaurant and have to be more clean for future
Pros:

It is so so some parts broken there when I checked in and it is fine

Cons:

There is some dusk on the table and not that clean as I expected before I arrived

2026-03-09 via Nuitee
M
Mohammed couple iq
9
2026-03-06 via Nuitee
E
Esraa family_with_children iq
5
السعر غالي نسبة للخدمات
Pros:

الافطار متوسط والفندق فقط موقعه جيد من الترام واي

Cons:

الاسره غير مريحة وعوازل الغرفه غير جيدة

2026-02-28 via Nuitee
A
Azadeh family_with_children fr
10
Nous sommes arrivés à 2h du matin juste après avoir réserver l’hôtel et ils nous ont accepté tout de suite tandis que l’
Pros:

Le personnel très aimable et sympathique

Cons:

Rien à dire

2026-02-26 via Nuitee
A
Azadeh solo_traveller fr
10
2026-02-26 via Nuitee
A
Aisha solo_traveller ke
7
Amazing
Pros:

The location and it was as noisy

Cons:

They were fixing things in the hotel while the guest were in their room it was a bit irritating

2026-02-25 via Nuitee
I
Iffat couple gb
10
Fantastic Place to stay in Istanbul
Pros:

Nice hotel with a lovely poolside view from the Room. Location is perfect to roam around Istanbul with T1 right across the road. Staff members were polite and helpful to accommodate all our requests . Specially to make the booking for 5th December when the hotel was almost full but the kind reception team made it possible for us . Excellent customer service. Really appreciated how much comfortable environment they made it for our two weeks stay. I have experienced a cosy, safe and delightful place to enjoy my holidays .

Cons:

Breakfast was good but limited options

2026-02-14 via Nuitee
M
Mustafa couple nl
5
2026-02-09 via Nuitee
M
Meshal family_with_children kw
10
2026-02-08 via Nuitee
M
Mokonde family_with_children gb
5
Pros:

The fact that there were a few pleasant and interactive staff and the lobby looked beautiful.

Cons:

I was asked to pay on arrival when I already paid through booking.com, the bed covers was smaller than the bed itself. The heating failed to work in my room and I called 3 times for that. No clear signage that mini bar drinks was for sale, thought it was complimented for staying long. I had to pay too expensive for the items I used. Most staff very apprehensive and unfriendly only interested in cashing in especially the receptionists.
Internet on/off.
The rooms had poor lighting.

2026-01-30 via Nuitee
K
Karrar couple iq
8
اقامة جيدة وارغب تكرارها
Pros:

الموقع والنظافة والتصميم

Cons:

تعامل موظف الصالة عند استلام الغرفة كان سيء للغاية بحث ننتظر ثلاث ساعات ونصف من العاشرة صباحا لغاية الواحد والنص ظهر ولم يكمل تسليم الغرفة بداعي عدم توفرها ويحتاج وقت لغاية الثانية ظهر . الموقف صعب جدا مع تعب السفر !!!!

2026-01-30 via Nuitee
A
Abdullah couple sa
7
2026-01-27 via Nuitee
K
Karacaer family_with_children de
10
2026-01-26 via Nuitee
J
jakub family_with_children sk
8
2026-01-26 via Nuitee
العامري couple iq
8
احببت هذا المكان
Pros:

الموقع

2026-01-26 via Nuitee
E
Evelyne couple fr
2
Personnels désagréables
Pros:

Personnels très désagréable

Cons:

Personnels pas compétents

2026-01-24 via Nuitee
M
Munira extended_group kw
5
كانت جيده
Pros:

الموقع جيد والموظفين يرحبون والخدمه جيده

Cons:

في غرف عندكم غير مجدده وقديمه وخاصه العرف اللي رقمها يبدا من 600

2026-01-24 via Nuitee