Hotel LEX, Trademark Collection by Wyndham

Hotels
8.3 (794 reviews)
5532 Athens Boonesboro Road , Lexington , us

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Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable beds
Nice pool area
Cons:
Rude staff
Subpar service
Overpriced
Limited amenities

Categories

Cleanliness
7.7
Guests appreciated the cleanliness of the rooms, although some mentioned minor issues.
Service
6.4
Mixed reviews on service with complaints about rude staff and slow responses.
Location
8
The hotel's location near key landmarks and public transport was a highlight for guests.
Room Quality
7.5
Rooms were generally comfortable, but some guests noted issues like small room size.
Amenities
7.2
Mixed feedback on amenities, with some guests praising the pool area and restaurant.
Value for Money
6.9
Guests expressed mixed feelings about the value for money, with some finding it overpriced.
Food and Beverage
7.3
Positive feedback on breakfast and restaurant, though some guests desired more variety.
Overall Experience
7.6
Most guests had a positive overall experience, despite some issues with service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 17:25

Property Description

Luxurious Accommodation
Experience comfort in our air-conditioned rooms with free WiFi and private bathrooms. Enjoy the convenience of a coffee machine, desk, and flat-screen TV in each room, with select units featuring a private patio.

Exciting Amenities
Indulge in our indoor pool, fitness center, and karaoke for entertainment. Relax in the garden, terrace, or shared lounge. Take advantage of our 24-hour room service for a truly luxurious experience.

Delightful Dining Options
Savor a delicious buffet, à la carte, or continental breakfast at our restaurant serving delectable Grill BBQ cuisine. Our bilingual staff at the 24-hour front desk are always ready to assist you.

Contact us now to book your stay at Hotel Lex - Hotel and Conference Center in Lexington!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 794 reviews
Cleanliness: 7.7
Service: 6.4
Location: 8
Room Quality: 7.5
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.6
C
Catherine • couple • us
10
Good place to stay and staff are super friendly and helpful
Pros:

The room was great and the porter gave me some plates for the food we had brought to the room

Cons:

I missed breakfast. though it was 7 to 10 but it ended at 9,30
I thought id get some lovely lemon water from the stand in reception, but it didn't go out till noon

2025-12-17 • via Nuitee
J
Jonathon • solo_traveller • us
5
Not impressed. Dont waste your money.
Pros:

The staff was very nice and welcoming.

Cons:

The room was very dark from the coloring choices to the actual lighting in the room if you wanted to tell if it was clean or not you wouldn’t be able to. The walls were very thin you could hear anyone coming down the hallway a long with their conversations.

2025-12-12 • via Nuitee
• family_with_children • us
9
Had an appointment at the markey cancer center lexington ky
2025-12-12 • via Nuitee
K
Kelly • extended_group • us
8
2025-12-09 • via Nuitee
B
Brian • extended_group • us
7
The stay was good but the facilities were not good
Pros:

The location

Cons:

The bar no longer serves alcohol, I only booked this place because it had a bar. And upon arrival I see that the bar does not serve alcohol, that should have been in website.

2025-12-08 • via Nuitee
J
Judy • couple • us
10
Pros:

I liked the room size and the bed was very comfortable. The staff was very nice especially in the restaurant.

Cons:

The hotel was recently purchased and the new owner will be changing everything. Already decided not to maintain the liquor license and will be redecorating. Very disappointed would have stayed here again but with the ownership change will not return

2025-12-08 • via Nuitee
P
Patricia • couple • us
8
Nice and comfortable
Pros:

The pool area is great. The rooms are newer and nicely decorated.

Cons:

They no longer offer alcohol sales at the bar and they did not offer music like they did before. This was a huge let down.

2025-12-08 • via Nuitee
E
Emma • couple • us
10
2025-12-07 • via Nuitee
E
Evelyn • couple • us
8
2025-12-06 • via Nuitee
C
Christopher • solo_traveller • us
7
Pros:

Bed comfortable, bathroom was nice and up to date
Staff was nice and got me everything I needed. They got me checked in and out in no time.

Cons:

Dirty towels or stained. Maybe refresh all towels

2025-12-06 • via Nuitee
• couple • us
8
It was nice
Pros:

The employees were very helpful

2025-12-06 • via Nuitee
• couple • us
10
2025-12-04 • via Nuitee
Z
Zonia • solo_traveller • us
5
Convenient
Pros:

Location

Cons:

My room was located next to the parking, bright lights all night, the curtain fell off, the blackout was fitted too small and did not cover any of the street lights, it was very loud machinery sounds all night long. I did not sleep.

2025-12-04 • via Nuitee
N
Nathan • couple • us
10
2025-12-03 • via Nuitee
D
Dooley • couple • us
10
2025-12-03 • via Nuitee
T
Tracey • family_with_children • us
8
2025-12-02 • via Nuitee
R
Robert • couple • us
8
2025-11-30 • via Nuitee
B
Bradford • couple • us
8
2025-11-26 • via Nuitee
K
Karelyn • couple • us
9
Newly renovated
Pros:

Restaurant & bar on site

Cons:

Tissue and hand soap missing

2025-11-26 • via Nuitee
J
Jess • couple • us
10
Clean rooms and facilities helpful friendly staff
Pros:

Very cute hotel, loved the little ring lights in the rooms and lighted mirror in bathroom. The indoor pool/arcade was great and very clean as well. The staff was very friendly and helpful. Front desk Zachary was very nice.

2025-11-25 • via Nuitee