Emerald Queen Hotel and Casino - Tacoma

The bes

We stayed at brigs hotel to attend a concert in Tacoma, so I can’t speak to the casino as we didn’t use it. But the hotel room itself was amazing, huge and well thought out. The staff were very friendly! We had easy access to what we needed. Would definitely recommend!

Clean comfortable room and casino

The room was spacious and clean. Nice big bathroom. The bed pillows were very lumpy and hard. I wish there were microwaves because I have dietary restrictions that make it challenging in restaurants so being able to heat a meal in the room would have been helpful. No tea in the room, just a coffee Kcup. I was disappointed coming off the elevator from the parking garage, that a wall of cigarette smoke hits you from the casino. We were there for a show in the event center and found it bothersome that you have to walk through the smoking section of the casino to find the event center entrance. The event center itself was nice(somewhat small) and any staff we encountered there were lovely. We enjoyed a couple of tasty cocktails on the rooftop bar and watched the sunset. It was a decent enough stay (would repeat if there was another show I want to see) but otherwise I won't seek out staying again.

Nice clean room.Very quiet for being a casino. Staff were very friendly. Only thing I could critical of was the pillows. Very uncomfortable and no selection in the room

The staff at the hotel were excellent very helpful very knowledgeable they have lots of security at this location and rooms are extremely secure you have to have security clearance to use the elevators to go up the hotel you are secured when you go into the casino as you exit it makes you feel very very extremely safe the one drawback of this hotel is the beds are extremely firm if that's something you like you'll love it the other thing is the dining options are good but service is I think maybe dependent on where you go we did not have a great experience at the Chinese food restaurant we actually ended up leaving because we had a show to go to and we had waited half an hour to be seated and then over an hour for our food and we were running into the time that our show was going to start so we ended up leaving now the restaurant did give us food for or give our dinner for free when we came back through when I spoke to the manager he said that he would do that and they did follow through with that which was nice but eating dinner at 11:00 at night was not ideal

Beautiful and quiet and safe parking. Dinner was excellent beautiful presentation and energetic waiter! Many dishes I want to go back to try! Gen X show was fun and won on the slots! We will be back soon!!

First time staying there. It was really nice. Clean, safe and the staff was super friendly.

I personally am not a fan of casinos, but I needed to be close to the Tacoma Dome. All the facilities and staff were great and the room was nice.

Loved this hotel and casino.

You have to take an elevator to get off and get on another elevator to get to your room. The pool is tiny. It is right on off the freeway .. our view from floor 9 was of a neighborhood lol

Hotel and casino doors are in the same lobby which is pretty odd. Its also up an elevator to even get to the entrance to the hotel. So that made us drive in circles a bit.

Everyone was extremely pleasant and helpful. Room was great and comfortable. We only ate at the cafe, we only stayed 1 night, the food was great and plenty of it.

The hotel is great!

Casino is so tight don’t give any bonus.

The hotel casino was wonderful. They need microwaves in the rooms. The electricity in my bathroom went out on Tuesday morning. They need bigger wastebaskets in the rooms.

Clean room

The only issue we had was with the room/bathroom. The base of faucet (sink) is too mounted far from the sink. When washing hands or wetting the face rag, water is deflected all over the rear of the sink counter. When running, water has approx 1in clearance when flowing from the faucet and the rear edge of the sink. This is/was an annoyance.

Our go to hotel for when we visit Tacoma

Enjoyed the concert, convenient parking, no need to drive enjoyed our hotel room, Nice weekend get away.