AWA Holbox Hotel Boutique - Beach Front

Hotels
8.9 (922 reviews)
Paseo Caray Zna 002 , Holbox Island , mx

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful beach-front location
Friendly and attentive staff
Cons:
Beach cleanliness issues
Noise from neighboring areas

Categories

Cleanliness
8.24
Issues with cleanliness on the beach and pool.
Service
9.41
The staff is very friendly and attentive, providing good service.
Location
8.45
Location is nice but some find it a bit far from town.
Room Quality
9.1
Rooms are spacious and well decorated.
Amenities
8.93
Amenities are generally good, despite some issues.
Value for Money
8.89
Good value considering the overall experience.
Food and Beverage
8.94
Food is good, though breakfast at the hotel wasn't tried.
Overall Experience
9.21
Overall a pleasant experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:46

Property Description

Luxurious 5-Star Accommodation:
AWA Holbox Hotel Boutique offers a luxurious 5-star experience on the beautiful Holbox Island. The hotel features elegant rooms with modern amenities, including free WiFi and stunning sea views.

Relaxation and Recreation:
Guests can unwind by the outdoor swimming pool, enjoy delicious meals at the on-site restaurant, or sip cocktails at the bar. The sun terrace is perfect for soaking up the sun, and the hotel also offers room service for added convenience.

Prime Beachfront Location:
Located right on Playa Holbox, guests have easy access to the beach and can explore nearby attractions like Punta Coco. Whether you're seeking relaxation or adventure, AWA Holbox Hotel Boutique is the perfect choice for your island getaway.

Book now to experience luxury and tranquility at AWA Holbox Hotel Boutique.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 922 reviews
Cleanliness: 8.24
Service: 9.41
Location: 8.45
Room Quality: 9.1
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.21
C
Christopher couple gb
10
Great hotel, would recommend.
Pros:

The room was stunning. It was big, clean, and comfortable. The bed was incredibly comfortable. The room had a bathtub inside and a second one on the balcony which was really nice to use when you want a break from the sun but still want to be by the sea. The breakfast was amazing each morning. The hotel gets a beautiful view of the sunset each day.

Cons:

There wasn’t really a gym. There were some concrete weights in a corner of the beach and it wasn’t really suitable for a workout.

The location is nice but it’s not the nicest part of the beach. You want to be closer to Punta Mosquito for the really lovely beach.

2026-03-06 via Nuitee
L
Lucas couple fr
8
2026-03-06 via Nuitee
C
chloe extended_group fr
9
Très beau hôtel mais malheureusement pas assez calme
Pros:

La décoration, l’accès à la plage et la piscine
Le rooftop au coucher de soleil
Le restaurant le soir
Le personnel très sympathique

Cons:

Le petit déjeuner n’est pas inclus (on le savait) mais il faut compter 25€ à 30€ par personne en plus, ce qui est un budget supplémentaire.
Il y a beaucoup de musique la journée et le soir. Notre chambre était situé sous le rooftop. Des bouchons d’oreilles ont été nécessaires.

Nous avons fait 2 hôtels à Holbox. Le calme sans musique, nous n’avons pas trouvé …

2026-03-05 via Nuitee
S
Stefan family_with_children gb
7
Amazing staff, beautiful space - but not quite luxury
Pros:

The rooms, though a little small, are really comfortable and boutique. The staff were amazing too, super helpful - perhaps the most of anyone on our trip. It's a beautiful space, with direct access to the sea, and a really nice pool.

Cons:

There were a couple of issues during our stay, such as coffee not being available one morning, as well as a couple of other items from their menu. It's a really nice hotel that we 100% recommend, but a little overpriced and presents itself as a luxury but lacks that spark. The reason our grade isn't too high is in relation for what you get for the price, but it's still a really nice place to stay.

2026-03-01 via Nuitee
M
Martin family_with_children cl
5
Estancia con familia
Pros:

La habitación y el jacuzzi en la terraza

Cons:

No hay playa, la palabra Beach Club es engañosa.
La piscina no es cómoda para ir con niños.
Restaurante extremadamente caro.
Servicio de transporte mal coordinado. No nos esperaba nadie en el puerto a la hora de nuestra llegada.
En la habitación con rooftop, no había nada de sombra durante la tarde. El techo no cubría.
Servicio de baja calidad en relación al precio.

2026-03-01 via Nuitee
C
Cherise couple gb
10
Exceeded expectations - amazing stay!
Pros:

From start to finish, our experience at AWA Hotel Holbox was absolutely 5-star. The customer service was exceptional — the team genuinely could not do enough for you. No ask was ever too big, and everything was handled with warmth, ease, and professionalism.

The hotel itself is beautiful, with stunning rooms and breathtaking views from our villa. Waking up each day to that view felt like a dream. The morning yoga classes were such a special touch and the perfect way to start the day in paradise. I also loved my morning runs around the island — such a special way to take in the beauty of Holbox.

The location is ideal too — just a 15-minute walk into town, where there are so many great restaurants for breakfast, lunch, and dinner.

A little shout out to Diego, who made our stay that little extra special — thank you so much for the beautiful flowers in our room. Such a thoughtful touch.

The hotel truly made our stay on the island unforgettable, and we are already missing it so much. I couldn’t recommend AWA Hotel highly enough — a truly wonderful stay from beginning to end.

Cons:

There was some construction next to our villa so view to one side wasn’t appealing. Would have been nice to have something outside your door to clean your sandy feet before entering your room.

2026-03-01 via Nuitee
M
Marion couple fr
8
Pros:

Le cadre, la literie et le petit déjeuner compris dans la partie de l'hôtel casa Mush.
La proximité de la plage punta coco (10 minutes de marche)
La vue depuis la chambre

Cons:

Le prix de l'hôtel
Le bruit dans les parties communes, il semblerait que l'hôtel soit encore en travaux...

2026-02-28 via Nuitee
M
Mayar couple fr
8
Très bon séjour
Pros:

La chambre était belle et le personnel au top ainsi que le restaurant était très bon

Cons:

L’emplacement il n’est pas au centre ville

2026-02-27 via Nuitee
A
Amalia couple cr
10
2026-02-25 via Nuitee
B
Baptiste family_with_children fr
6
2026-02-25 via Nuitee
A
alberto couple co
10
Increible
Pros:

Excelente atención por parte de todo el personal. Me ayudaron a organizaron todo lo referente a mi compromiso. Sin duda volvería muchas veces más

2026-02-24 via Nuitee
B
Beatriz extended_group be
9
Estupenda
Pros:

Tamaño de la habitación, instalaciones en general y ubicacion.

2026-02-24 via Nuitee
C
claudia couple us
6
Some of the staff were extremely nice and helpful, the space is beautiful but not fully functional. Tulum prices.
Pros:

Nice design

Cons:

Too far from the center, construction noise at all hours, water was shut off at very inconvenient times

2026-02-14 via Nuitee
D
Dor couple bz
9
2026-02-11 via Nuitee
E
Elias family_with_children ca
10
Pros:

The facilities, our room, the food and mostly the superb kind staff

2026-01-31 via Nuitee
A
Anthony extended_group us
10
2026-01-31 via Nuitee
L
Lena couple de
4
2026-01-30 via Nuitee
A
Alessio couple it
10
Pros:

Tutto! La spiaggia privata è il top! E i tramonti magici

2026-01-30 via Nuitee
T
Thomas couple gb
10
2026-01-29 via Nuitee
D
David family_with_children it
3
Disappointing Experience
Pros:

The personnel are quite nice and helpful

Cons:

🚨 We didn't have water for three days
🚨 The beach is almost non existent and the pictures are far away from reality.
🚨 The hotel is poorly maintained in many places
🚨 The rooms are poorly lighted, far away from what you see in the pictures and the walls are thin like paper. You will hear everything!
🚨 You have no privacy on the roof, if you book a presidential room. Anyone can walk by.

In my opinion it is not worth your money. The best thing you can do is go to better hotels like Nomad or Ana y José

2026-01-29 via Nuitee