Bayu Bayu Hotel by Soft Loft

Hotels
8.2 (247 reviews)
523 Jalan Tanjung Bungah , Tanjung Bungah , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Guest rooms disinfected between stays
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful staff
Cons:
No fridge in rooms
Poor cleaning service quoted

Categories

Cleanliness
7.59
There were complaints about the room having a damp smell, and reports of unsatisfactory cleaning service.
Service
9.06
Most guests reported helpful and friendly staff, particularly noting their assistance with personal items.
Location
8.6
Many reviews praised the location for being convenient and close to shops and cafes.
Room Quality
7.55
Some rooms were described as basic, lacking necessary furniture or amenities, but some were spacious.
Amenities
7.08
Complaints regarding a lack of basic amenities such as fridges and poor pool conditions.
Value for Money
8.54
Several reviews highlighted the hotel as a good value for the price paid.
Food and Beverage
8.59
Not mentioned specifically, presumed to be standard quality for this hotel tier.
Overall Experience
8.56
Most guests had a positive stay overall, despite some concerns regarding specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:17

Property Description

Outdoor Swimming Pool & Terrace
Enjoy a refreshing dip in the outdoor swimming pool or unwind on the terrace at Bayu Bayu Hotel by Soft Loft.

Convenient Location
Located just 400 meters from Tanjung Bungah Beach, our hotel is also close to Tanjung Tokong Beach, Straits Quay, and Penang Botanic Gardens.

Comfortable Accommodation with Modern Amenities
Relax in well-equipped rooms featuring a flat-screen TV, air conditioning, and private bathroom with free toiletries. Some rooms offer balconies for a picturesque view.

Experience the best of Penang at Bayu Bayu Hotel by Soft Loft. Book your stay now for a memorable getaway.

Important information:

Please note that the property can only be accessed via stairs
Please note that guests are required to provide a photo identification.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 247 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
M
muhamad rapli • couple • my
10
Pros:

everything

Cons:

nothing

2026-04-30 • via Nuitee
G
GANES • couple • my
9
2026-04-28 • via Nuitee
Y
Yeoh • solo_traveller • my
7
2026-04-28 • via Nuitee
Y
Yeoh • solo_traveller • my
7
Pros:

Room design n location

Cons:

Cleaning n room interior no desk tables dressing table

2026-04-28 • via Nuitee
N
Norzara • solo_traveller • my
10
2026-04-24 • via Nuitee
K
Kavitha • family_with_children • my
8
2026-04-22 • via Nuitee
K
kay • solo_traveller • my
8
2026-04-21 • via Nuitee
L
Lee • family_with_children • my
8
2026-04-20 • via Nuitee
R
Robert • couple • ca
1
Stay here if you want to hear dogs outside you room all night.
Pros:

No positives

Cons:

Edit: Don't listen to the owner's response, they are not telling the truth. We did message you multiple times about the dogs starting in the early evening, you deflected the issue a couple times and last responded late at night at approx 1am when we were leaving, and never did a single thing about the problem. Going to listen for 5 minutes of silence doesn't rectify the situation, and based on your response you're well aware of the sound. It was not occasional at 1:30am, they were barking non stop. Not a chance re: your comment about sticking around to monitor the dogs any further.

The owner has multiple dogs as close as 10m away from several rooms in the hotel that bark all hours of the night. When asked about this she simply stated "They bark when someone happens to walk by and startles them". We couldn't sleep and had to leave and find a different hotel at 2am on the first night. Owner went silent when asked for a refund, had to pursue via credit card protections.

2026-04-20 • via Nuitee
S
Saravanan • couple • my
8
Pros:

Very respectable price 😍

2026-04-19 • via Nuitee
M
Mohamad Azim • solo_traveller • my
6
Pros:

big toilet

Cons:

deposit cant get upon check out

2026-04-17 • via Nuitee
M
Muhamad Adam Mah • solo_traveller • my
10
2026-04-15 • via Nuitee
C
Christin • extended_group • de
10
2026-04-14 • via Nuitee
V
vina • extended_group • my
9
2026-04-13 • via Nuitee
M
mohd zharif ikhwan • extended_group • my
10
Pros:

Semua terbaik..puas hati.ada masalah call sc terus staff datang action.tq for good service..keep it up🙌

Cons:

Parking susah sikit...first come first serve..tapi ok je park tepi jalan..jangan halang jalan sudah

2026-04-06 • via Nuitee
P
Pierre • couple • fr
10
Pros:

Très belle chambre propre et spacieuse.
Self check-in facile et très bonne réactivité du propriétaire. Personnel disponible et souriant.
Possibilité de se rendre en bus dans le centre-ville ancien (2 RM). Arrêt juste devant l'hôtel.

2026-04-04 • via Nuitee
I
Intan Noor Azreena • extended_group • my
10
Value for money
Pros:

- The hotel location is easy to find
- Self check-in & check-out were smooth with clear instructions from the staff via whatsapp.
- Spacious room, big double bed & single bed. Nice for a small family.
- Bed linen & towels were clean.
- Swimming pool is a plus point for guests with kids.

Cons:

- Bathroom floor was slippery when it was wet.

2026-03-31 • via Nuitee
Z
zulkafli • extended_group • my
7
2026-03-27 • via Nuitee
T
Tiansze • solo_traveller • my
10
2026-03-26 • via Nuitee
M
Mohd Nazri • couple • my
10
2026-03-26 • via Nuitee