Cosmos Hotel Nha Trang by HT

Hotels
8.2 (89 reviews)
5/11 Trần Phú , Nha Trang , vn

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Affordable pricing
Helpful staff
Cons:
Poor cleanliness
Inconsistent room quality
Service issues

Categories

Cleanliness
5.78
Numerous complaints regarding the cleanliness of rooms, with reports of dirty sheets and floors.
Service
9.25
Some negative feedback regarding staff assistance, but overall acceptable service.
Location
9.79
Many positive remarks about the hotel's prime location.
Room Quality
5.74
Reports of outdated and dirty rooms affecting overall quality perception.
Amenities
9.27
Amenities kept standard for hotel tier, with some positive feedback.
Value for Money
8.73
Considered decent value, especially given the low price.
Food and Beverage
9.28
Proximity to halal food restaurants mentioned positively.
Overall Experience
7.75
Mixed feelings with notable issues, but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:50

Property Description

Convenient Location
With Nha Trang Beach and Tram Huong Tower nearby, Cosmos Hotel Nha Trang offers the perfect starting point for your beach getaway.

Comfortable Rooms
Relax in well-equipped rooms with modern amenities, ensuring a comfortable stay during your time in Nha Trang.

Excellent Services
Enjoy convenience with room service, a 24-hour front desk, and complimentary WiFi at Cosmos Hotel Nha Trang.

To book your stay at Cosmos Hotel Nha Trang by HT and experience the best of Nha Trang, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 89 reviews
Cleanliness: 5.78
Service: 9.25
Location: 9.79
Room Quality: 5.74
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 7.75
B
Bùi extended_group vn
5
2026-03-18 via Nuitee
S
Sahota family_with_children ca
4
Disappointing
Pros:

Good WiFi, good air conditioning, fair size room

Cons:

Room and and hallway in a bad state. The bed sheets had stains and hair when I first arrived. The towels had stains and black marks. The cleaning lady did a very poor job at cleaning the floor and never changed the bed sheets and pillowcases, even after asking her to do so. Many stains on carpet in hallway. The staff at front barely spoke any English.

2026-03-18 via Nuitee
A
Anatolii family_with_children aq
4
Pros:

Постель более-менее удобная. Кондиционер тихий и рабочий. Номер был просторный.

Cons:

Грязные и вонючие, тонкие полотенца. Наверно их не стирают, а просто полощут с освежителем. Полы относительно чистые, но все равно были женские волосы и сор. Стекло в душевой наверно не мыли никогда. Раковина тоже грязная. Стена у кровати в потёках: толи плевки, толи камшоты. Могли бы закрашивать. Короче я испытывал чувство сильной брезгливости во время проживания.
Гель и шампунь в диспенсерах подписаны на вьетнамском языке, поэтому не ясно где гель, а где шампунь. А сами диспенсеры работают очень плохо и почти пустые.
В коридоре очень грязный ковролин. Зачем класть на пол коридора ковролин, не имея даже пылесоса. Лифт тоже грязный и в разводах. Именно в нем я понял, что от отеля не стоит ждать чистоты. Персонал вообще не ориентирован на чистоту.

2026-03-17 via Nuitee
S
Sergei family_with_children ru
5
2026-03-17 via Nuitee
A
Anatolii family_with_children aq
4
Грязно.
Pros:

Постель более-менее удобная, но подушки комками. Кондиционер тихий и рабочий. Номер был просторный.

Cons:

Грязные и вонючие, тонкие полотенца. Наверно их не стирают, а просто полощут с освежителем. Полы относительно чистые, но все равно были женские волосы и сор. Стекло в душевой наверно не мыли никогда. Раковина тоже грязная. Стена у кровати в потёках: толи плевки, толи камшоты. Могли бы закрашивать. Короче я испытывал чувство сильной брезгливости во время проживания.
Гель и шампунь в диспенсерах подписаны на вьетнамском языке, поэтому не ясно где гель, а где шампунь. А сами диспенсеры работают очень плохо и почти пустые.
В коридоре очень грязный ковролин. Зачем класть на пол коридора ковролин, не имея даже пылесоса. Лифт тоже грязный и в разводах. Именно в нем я понял, что от отеля не стоит ждать чистоты. Персонал вообще не ориентирован на чистоту.

2026-03-17 via Nuitee
H
Hoang couple vn
10
2026-03-16 via Nuitee
H
hang family_with_children vn
10
Tuyệt vời
Pros:

Thật sự giá mềm, vị trí yên tĩnh , gần biển. Gần siêu thị, nhà hàng,... Bạn Huyền quản lí siêu dễ thương. Các bạn lễ tân, cô phục phòng, luôn tận tình giúp đỡ khách hàng tưd mở cửa, sẵn sàng chuyển đồ phụ, giải đáp mọi thắc mắc. Khi có cơ hội mình chỉ muốn đến đây

2026-03-02 via Nuitee
V
couple vn
3
Cons:

Nội thất phòng thì giống với hình ảnh,nhưng chất lượng vệ sinh và mền gối thì cực kì tệ
Sàn nhà có tóc của khách cũ rất nhiều,mền gối có mùi rất hôi (giống như khách cũ out ra nhưng không thay giường)
Thật sự thì với mức giá phòng rẻ thì không yêu cầu quá nhìu,nhưng không nghĩ là sẽ tệ đến mức như vậy!

2026-03-02 via Nuitee
A
Anh Kiệt solo_traveller vn
8
2026-02-28 via Nuitee
A
Alberto family_with_children it
8
Ottimo qualita' prezzo
Pros:

Posizione, la dimensione della stanza.

Cons:

Dal bagno veniva un po di odore.

2026-02-28 via Nuitee
O
Olga solo_traveller ru
6
2026-02-27 via Nuitee
B
BichVi family_with_children vn
4
2026-02-25 via Nuitee
H
Hoang couple vn
10
2026-02-12 via Nuitee
H
Hoang couple vn
10
2026-02-12 via Nuitee
P
Pavel solo_traveller cz
10
Pros:

People

Cons:

Non

2026-01-24 via Nuitee
E
Evgenii solo_traveller ru
3
This hotel has a serious mold problem
Pros:

Staff is nice, bike parking inside the hotel

Cons:

I can’t speak for the entire hotel, but room 301 is completely overtaken by mold.
There is no ventilation in the bathroom, so absolutely every surface there is covered with mold — tiles, walls, and ceiling.
In the main room, the ceiling near the window, and one wall are covered with mold as well.
A couple of walls appear to have been recently repainted, but it’s very likely that mold is present underneath the fresh paint.
Not only is it extremely unpleasant due to the persistent mold smell, which does not ventilate out, but it is also a health hazard, as breathing air filled with mold spores can negatively affect your well-being

2026-01-23 via Nuitee
R
Roman solo_traveller at
8
Pros:

They have very comfortable beds

Cons:

I would improve the Wi-Fi

2026-01-20 via Nuitee
H
Hoa couple vn
9
2026-01-20 via Nuitee
D
Dmitrii family_with_children ru
8
2026-01-06 via Nuitee
K
Khoa couple vn
5
2026-01-03 via Nuitee