AluaSoul Ibiza - Adults only

Hotels
•
AluaSoul
8.1 (656 reviews)
Playa Es Cana, s/n - Santa Eulalia des Riu · Ibiza-España , Es Cana , es

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Service inconsistency
Value for money concerns

Categories

Cleanliness
7.61
Several reviews pointed out cleanliness issues, including dirt and a perception of disorganization.
Service
8.58
Overall service was described positively, with notes on friendly staff, though there were some negative encounters.
Location
9.12
Multiple reviews highlighted the great location near the beach and other amenities.
Room Quality
8.07
Rooms were spacious and some had good views, although size in some cases was noted as an issue.
Amenities
7.9
Amenities received mixed reviews; pool access and overall quality were concerns.
Value for Money
7.06
Comments indicated that the hotel was considered expensive for the experience.
Food and Beverage
8.31
Food received a warm reception, especially for variety; however, some issues were raised regarding dessert availability.
Overall Experience
8.18
Mixed overall experience with some highlights and notable downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:26

Property Description

Luxurious 4-Star Adults Only Retreat

Wellness Oasis: Indulge in relaxation at the wellness centre and unwind in the fitness area.

Gourmet Dining: Enjoy delectable meals at the a la carte and buffet-style restaurants, complemented by two vibrant bars.

Entertainment Galore: From show cooking to entertainment staff, every moment at AluaSoul Ibiza promises fun and excitement.

Experience the epitome of luxury and entertainment at AluaSoul Ibiza - Adults only. Book now for an unforgettable stay!

Important information:

Please note:

-When booking more than 5 rooms, different policies and additional supplements may apply.

-Pets Policy:
Pets policy: Only dogs are allowed. Maximum weight: 22 lb / 10 kg. One dog per room. An additional charge per night applies. A valid vaccination certificate against kennel cough and rabies from the last 12 months is required. Please contact the hotel directly to check availability, guidelines and restrictions prior to your reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 656 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 8.07
Amenities: 7.9
Value for Money: 7.06
Food and Beverage: 8.31
Overall Experience: 8.18
M
Marianne • couple • gb
9
A very pleasant stay with wonderful staff.
Pros:

I was very impressed with the hotel, it was welcoming. The food was loveky. The room was well equipped. The only downside is the shower set up which won’t suit everyone. The shower door opens into the bedroom but there is a partial partition between the area.

Cons:

The shower set up

2026-05-14 • via Nuitee
M
Maria • couple • fr
5
Décevant
Pros:

L’emplacement mais stationnement difficile

Cons:

L’établissement affiche 4 étoiles alors que la prestation ne correspond pas aux standards d’un 4 étoiles
Le supplément animal de compagnie est disproportionné, pour qu’un York d’à peine 3 kilos correspond à 70 % du prix de la chambre !!!
La demi pension qui ne permet même pas d’avoir une boisson aussi basique que de l’eau
Tout est en supplément

2026-05-14 • via Nuitee
S
Stéphanie • solo_traveller • fr
9
Pros:

Super hotel très beau , emplacement excellent, très bon equipement Le personnel est au top . Très propre .
Et la nourriture est excellente et variées. Un excellent établissement .

Cons:

Pour avoir une place sur des transats faut se lever tôt. Les personnes âgées sont au taquet des 7h30 pour mettre leurs serviettes et partir je pensais que cela ne se faisait plus mais c etait un festival

2026-05-14 • via Nuitee
D
Doris • couple • nl
10
The place was amazing .. I will definitely visit again
Pros:

Very beautiful and clean hotel.
The workers were so friendly and professional.

Cons:

I loved everything about the hotel

2026-05-11 • via Nuitee
C
Cristian • couple • it
9
2026-05-10 • via Nuitee
M
Marlene • couple • de
8
Das Hotel liegt sehr schön
Pros:

Sehr freundliches Personal. Hatten auf jede Frage eine Antwort. Konnten auch Sehenswürdigen empfehlen und wie man dahin kommt. Sehr leckeres und abwechslungsreiches Essen in Büfettform. Früher Check in war durch ein Zimmer Upgrade ( gegen Gebühr) möglich.

Cons:

Die Zimmer sind sehr hellhörig.
Wir hatten Halbpension, dadurch haben wir unsere Cocktails selbst bezahlt (einmal im Hotel bestellt, ansonsten außerhalb). Leider die falschen erhalten als bestellt, als wir darauf hingewiesen haben, hieß es, das es die richtigen sind. Dieses war nicht der Fall, da es unsere Lieblings Cocktails sind, kennen wir die richtige Zusammensetzung.

2026-05-09 • via Nuitee
A
Annemary • solo_traveller • nl
8
2026-05-06 • via Nuitee
M
Mickael • solo_traveller • fr
7
2026-05-06 • via Nuitee
S
Sandrine • couple • fr
8
1 vraie semaine de détente
Pros:

Les buffets, la propreté, la gentillesse du personnel, le lieu

Cons:

La compréhension du all inclusive selon les lieux et les horaires.

2026-05-06 • via Nuitee
S
sandra • extended_group • ar
9
2026-05-06 • via Nuitee
C
Cinthya • solo_traveller • es
8
2026-05-03 • via Nuitee
A
Angeles • solo_traveller • es
10
2026-05-02 • via Nuitee
D
Dawn • couple • es
5
Ups and downs
Pros:

Location and staff

Cons:

Now to the negatives no English tea at breakfast when I asked was pointed to Earl grey because that was black tea! Bought some from local supermarket which we then took to breakfast each day. Breakfast itself had plenty of choices much what you would expect on a buffet.
Dinner was terrible we just had salad followed by ice cream and although a large selection of main course options most in our opinion we inedible. Think the hotel should have realised by the amount of food wasted. Entertainment was poor with one duo looked like had just been dragged off the beach. Do t be tempted to have a cocktail from the bar unless you like slush puppies dressed with freeze dried fruit
And finally the hotel says dinner dress is Smart Casual
I did not think that should include baseball hats sloppy teashirts and beach shorts.
So finally would we return no not even if it was free

2026-05-01 • via Nuitee
C
Cristina G • solo_traveller • es
5
2026-05-01 • via Nuitee
M
Mireia • couple • es
10
2026-04-30 • via Nuitee
P
Perrine • couple • fr
9
2026-04-29 • via Nuitee
N
Nathan • couple • us
8
Great place…when it’s warm
Pros:

Staff were excellent. Dinner was great. Pool area is very nice. But, in late April with the heat off, my room was way too cold. I stayed 6 nights and it hurt by the end.

2026-04-28 • via Nuitee
S
Stéphanie • solo_traveller • fr
8
Pros:

La demi-pension avait pas mal de choix nous avons apprécié

2026-04-28 • via Nuitee
• extended_group • es
9
2026-04-28 • via Nuitee
T
Thomas • couple • fr
9
Une parenthèse enchantée
Pros:

Tout, bel hôtel, calme et propre. Le personnel adorable!
Pensée pour Beatriz à l’accueil et Fatima au restaurant 😊

Cons:

L’absence de parking

2026-04-27 • via Nuitee