Wild Lotus Hotel Apartment 2

Hotels
8.8 (341 reviews)
106 Đường Xuân Diệu , Hanoi , vn

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Poor cleanliness
Inconsistent breakfast quality
Noise from nearby establishments

Categories

Cleanliness
8.05
Some reviews mentioned the room was kind of dirty and there was a mildew issue.
Service
9.55
Staff were consistently described as friendly and attentive.
Location
9.55
The location was praised as being convenient and quiet.
Room Quality
8.55
Rooms were spacious with good views, but some issues like noise were noted.
Amenities
9.05
General amenities were adequate with some good offerings.
Value for Money
8.55
Some noted breakfast was poor which affected overall value.
Food and Beverage
8.05
Breakfast options were repetitive and considered lacking in variety.
Overall Experience
9.05
Overall, guests reported a positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Luxurious Accommodation: Enjoy a comfortable stay in our 4-star hotel apartments equipped with modern amenities and attentive service.

Convenient Location: Explore Hanoi's attractions with ease as our hotel is located near popular landmarks such as Quan Thanh Temple and Ho Chi Minh Mausoleum.

Delicious Dining Options: Start your day right with a choice of buffet or à la carte breakfast served at our restaurant.

Experience luxury and convenience at Wild Lotus Hotel Apartment 2. Book now for an unforgettable stay in Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 341 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
S
Sandra family_with_children pl
8
Pieszo do centrum 30 min, 20 min to chyba biegiem. Hotelik jest mały, ale czysty i zadbany. Według mnie nie nadaje się d
Pros:

Bardzo wygodne łóżko i czystą pościel.

Cons:

Łóżeczko dla dziecka dostaliśmy bez materaca, samo drewno i na dole kawałek maty piankowej.
Nie do końca zrozumiane zasady współdzielonej przestrzeni. W łączącym dwa pokoje na piętrze salonie z kuchnią można korzystać z lodówki, natomiast personel poinformował mnie, że nie mogę korzystać z pralki.

2026-04-22 via Nuitee
M
Mark family_with_children vn
1
Unfortunately did not actually stay as the hotel cancelled our booking. After them calling me once and sending me one me
2026-04-21 via Nuitee
M
Maya family_with_children hr
1
2026-04-10 via Nuitee
M
Martina family_with_children de
9
Tolles Zimmer
Pros:

Angenehm großes Zimmer in super Lage am See, Balkon und riesige Fenster. Teller etc. auf Nachfrage bekommen. Küche vor dem Zimmer, wie beschrieben.

Cons:

Man hört die Straße und das Bad könnte sauberer sein (viel Kalk), aber das war für uns nicht schlimm.

2026-04-09 via Nuitee
T
TerDo family_with_children de
8
Pros:

Sehr schönes großes Zimmer. Schöner Blick auf den See. Wir hatten zwei schöne Tage dort und würden es jeder Zeit wieder buchen.

Cons:

Als wir ankamen wollte der Mitarbeiter an der Rezeption 8% zusätzlich, wenn wir mit Kreditkarte zahlen. Dann wurde auf 4% reduziert und schließlich auf 3%. Das hat schon etwas von Abzocke an sich. Das Frühstück wurde im Keller serviert und es gab nur einen Kaffee zu einem Sandwich und Früchten. Sehr überschaubar also. Die Küche und das Wohnzimmer sind vor dem Zimmer. Wir haben es nicht genutzt, aber wenn man es als Appartement nutzen wollte ist das schon etwas merkwürdig.

2026-03-26 via Nuitee
S
Stefano couple it
8
Situato a circa 4 km. Da città vecchia abbiamo dormito in una stanza grande con affaccio sul west l
2026-03-24 via Nuitee
D
Dora solo_traveller fr
9
Pros:

Personnel au petit soin, très bon emplacement !

2026-03-19 via Nuitee
H
Hudson extended_group au
10
What made our stay even more memorable was the exceptional service
Pros:

The front desk staff and especially Giang went above and beyond to make us feel welcome and cared for. From helpful travel tips to genuine hospitality, their kindness made the experience feel personal and warm.

2026-03-14 via Nuitee
M
Muhammad couple gb
10
It was an ideal base for discovering the city
Pros:

The hotel is very well located, right in front of West Lake and close to many key attractions. The view of the lake from the room was beautiful and added a special touch to our stay. Being so close to sightseeing spots and local shops made exploring the area easy and enjoyable. The location felt both scenic and convenient.

2026-03-14 via Nuitee
S
Sophie couple gb
10
Pros:

The hotel restaurant offered a great variety of delicious food. We were especially impressed by the freshness of the ingredients and the diverse menu options. There were choices suitable for different tastes, including vegetarian dishes. Each meal was enjoyable and well prepared. Dining near the hotel was a highlight of our stay.

2026-03-13 via Nuitee
P
Paul family_with_children us
9
Pros:

Room was exactly as advertised in the photos which can very much be hit-or-miss in Vietnam. While the property is beginning to show its age, it's maintained well and is kept clean enough. Service was excellent and I was check-in despite reception having issues with confirming my booking through Booking.com. They also honored the advertised price when I checked out despite the confusion. I was upgraded to a room with a view of the lake which was fabulous. I would recommend this property and stay here again when visiting Hanoi, especially if you want to avoid the noise and chaos of Old Quarter. While you could still hear traffic from the busy road below, the rooms were soundproofed quite well and I didn't need to wear earplugs. The mattresses were fairly hard which is the norm across Asia but I didn't have any issues sleeping on it.

Cons:

Some spots could use some fresh paint, the bathroom was in worse condition than the bedroom but everything was clean and worked fine. Not a dealer breaker for the price imo.

2026-02-28 via Nuitee
D
Darron couple us
10
Pros:

Outside the room, there was access to a shared kitchen and a laundry area, which could be very convenient for longer stays. Although we didn’t personally use these facilities, it was good to know they were available. The common areas were clean and well organized. Having these options added extra value to the overall experience. It made the property feel practical and guest-friendly.

2026-02-27 via Nuitee
M
Mask extended_group us
10
Pros:

The hotel maintained a clean and tidy environment, both in the rooms and common areas. Housekeeping did a good job of keeping everything fresh and orderly. The atmosphere felt welcoming rather than overly formal. Even with the busy road nearby, the hotel itself felt calm enough to relax after a day out. It gave the impression of a well-managed and cared-for property.

2026-02-27 via Nuitee
V
Varden couple fr
10
Le niveau de service était tout simplement exceptionnel
Pros:

Au moment de la réservation, nous n’avions pas d’attentes particulièrement élevées. Cependant, dès notre arrivée, le service nous a véritablement impressionnés. Le responsable et son équipe se sont montrés extrêmement réactifs et attentifs. Toutes nos questions et les moindres soucis ont été traités rapidement et avec un grand professionnalisme. Leur efficacité et leur amabilité nous ont permis de nous sentir parfaitement pris en charge tout au long de notre séjour.

2026-02-26 via Nuitee
G
George extended_group us
10
Pros:

Some in-room facilities felt slightly inconsistent. The television in the room was quite small, which was surprising considering the much larger screen in the hallway. There were not many power outlets available, but the staff quickly provided an extension cord when we asked. This small gesture made a noticeable difference and showed attention to guest needs. Overall, the essentials were covered, though a few upgrades would improve comfort.

2026-02-25 via Nuitee
J
Jade couple au
10
It was a pleasant surprise and definitely exceeded our expectations.
Pros:

The rooms were very spacious and impressively clean, which made our stay extremely comfortable. There was plenty of space to relax, move around, and store luggage without feeling cramped. The room was well presented and felt fresh upon arrival. Everything appeared well maintained and thoughtfully arranged.

2026-02-25 via Nuitee
D
Danny family_with_children us
10
2026-02-23 via Nuitee
H
Hatim Bamukrah family_with_children sa
10
Pros:

Good Hotel, totally recommend

Cons:

Nothing

2026-02-10 via Nuitee
D
Denis family_with_children au
7
Pros:

Location is good right opposite from the lake

Cons:

We booked a Suite with Lake View, but it was 2 different rooms separated by the common kitchen area. So you actually get a whole flour with a lift that anyone can use, and it was not a private suite as advertised.
It was a 1-bedroom with a separate locked door, then a common-area kitchen with no lock from the lift, then another bedroom with a separate locked door. We were with children, so in the end they slept locked out of our sight, which was not what we expected.
There were also no plates in the kitchen initially.

2026-02-08 via Nuitee
P
PATRICK couple fr
10
2026-01-25 via Nuitee