Wild Lotus Hotel Apartment 2

Instead of staying in the busy Old Quarter, we chose this hotel near West Lake, and it turned out to be one of the best decisions of our trip. The area was much quieter but still offered plenty of restaurants, cafés, convenience stores, and local shops nearby. The room was modern, comfortable, and well equipped, while the lake was only a short walk away for morning or evening strolls. It provided the perfect balance between relaxation and easy access to the city's attractions.

What really made this stay memorable was the outstanding hospitality. Every member of the staff was welcoming and eager to help, whether we needed recommendations, transportation, or assistance with bookings. They always greeted us with genuine smiles and made us feel completely at home. Our room was spacious, beautifully decorated, and kept very clean every day. Combined with the peaceful location near West Lake, it was the perfect place to unwind after exploring Hanoi.

The room was new, clean, and smelled fresh every time we came back after exploring the city. I also loved that everything we needed was within walking distance, including supermarkets, cafés, and many great restaurants. As vegetarians, we were especially happy to find an excellent Indian restaurant just next door, which made dinner incredibly convenient. The staff were friendly and helpful throughout our stay, and the lake nearby added a relaxing atmosphere to the neighborhood.

One of my favorite things about staying here was waking up to the beautiful views of West Lake every morning. The room felt modern, spotless, and surprisingly spacious, with stylish furnishings that made it feel much more luxurious than I expected for the price. The neighborhood was peaceful yet still close to plenty of restaurants and cafés. The staff were always cheerful and welcoming, making the whole experience even more enjoyable.

Right next to the hotel, there are several great restaurants, which made dining very convenient. We enjoyed sampling local dishes just steps away while still appreciating the peaceful, serene surroundings of the lake. It’s a rare combination of convenience, beauty, and tranquility that makes this hotel highly recommendable.

We didnt have breakfast but location was nice.

Bardzo wygodne łóżko i czystą pościel.

Angenehm großes Zimmer in super Lage am See, Balkon und riesige Fenster. Teller etc. auf Nachfrage bekommen. Küche vor dem Zimmer, wie beschrieben.

Sehr schönes großes Zimmer. Schöner Blick auf den See. Wir hatten zwei schöne Tage dort und würden es jeder Zeit wieder buchen.

Personnel au petit soin, très bon emplacement !

The front desk staff and especially Giang went above and beyond to make us feel welcome and cared for. From helpful travel tips to genuine hospitality, their kindness made the experience feel personal and warm.

The hotel is very well located, right in front of West Lake and close to many key attractions. The view of the lake from the room was beautiful and added a special touch to our stay. Being so close to sightseeing spots and local shops made exploring the area easy and enjoyable. The location felt both scenic and convenient.

The hotel restaurant offered a great variety of delicious food. We were especially impressed by the freshness of the ingredients and the diverse menu options. There were choices suitable for different tastes, including vegetarian dishes. Each meal was enjoyable and well prepared. Dining near the hotel was a highlight of our stay.

Room was exactly as advertised in the photos which can very much be hit-or-miss in Vietnam. While the property is beginning to show its age, it's maintained well and is kept clean enough. Service was excellent and I was check-in despite reception having issues with confirming my booking through Booking.com. They also honored the advertised price when I checked out despite the confusion. I was upgraded to a room with a view of the lake which was fabulous. I would recommend this property and stay here again when visiting Hanoi, especially if you want to avoid the noise and chaos of Old Quarter. While you could still hear traffic from the busy road below, the rooms were soundproofed quite well and I didn't need to wear earplugs. The mattresses were fairly hard which is the norm across Asia but I didn't have any issues sleeping on it.

Outside the room, there was access to a shared kitchen and a laundry area, which could be very convenient for longer stays. Although we didn’t personally use these facilities, it was good to know they were available. The common areas were clean and well organized. Having these options added extra value to the overall experience. It made the property feel practical and guest-friendly.

The hotel maintained a clean and tidy environment, both in the rooms and common areas. Housekeeping did a good job of keeping everything fresh and orderly. The atmosphere felt welcoming rather than overly formal. Even with the busy road nearby, the hotel itself felt calm enough to relax after a day out. It gave the impression of a well-managed and cared-for property.