Heritage Collection on Clarke Quay - Mobile App Check-In

Hotels
9 (1211 reviews)
36 South Bridge Road , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and helpful staff
Excellent location
Cons:
Noise from neighboring rooms
Difficulties with digital check-in
Construction noise nearby

Categories

Cleanliness
8.89
Mentioned as very clean in several reviews.
Service
9.36
Staff was described as very helpful and responsive.
Location
9.4
Many reviews highlight the central and convenient location.
Room Quality
8.35
Some complaints about noise and issues with the digital key.
Amenities
8.88
Washer and well-equipped apartments considered beneficial.
Value for Money
8.84
General consensus that the stay was worth the price.
Food and Beverage
8.89
Not specifically mentioned in reviews, assumed standard for this hotel tier.
Overall Experience
9.36
Overall positive feedback with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:55

Property Description

Convenient Location near Major MRT Stations
Situated just minutes away from Clarke Quay and Raffles Place MRT Stations, Heritage Collection on Clarke Quay - A Digital Hotel offers a prime location for exploring Singapore easily.

Stylish and Well-Equipped Apartments
Enjoy the comfort of fully-furnished apartments with modern amenities such as flat-screen Smart TVs, kitchenettes, and air conditioning. Some units even feature unique skylight windows for a touch of elegance.

Convenience and Comfort
With free WiFi, a shared laundry area, and housekeeping services, guests can experience convenience and comfort throughout their stay. Explore the vibrant Clarke Quay district and nearby attractions, making the most of your Singapore visit.

Book your stay now at Heritage Collection on Clarke Quay for a memorable Singapore experience.

Important information:

Please kindly note that the elevator runs to the 4th floor, the 5th floor is accessible via stairs only.

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

While we understand that construction may cause inconvenience, please be assured that we are taking all necessary measures to minimize disturbances and ensure your comfort throughout your stay with us.

This is a nonsmoking premise. A fine of SGD1000 will be imposed if the guest be found smoking. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.

Kindly note failure to check in by 12 PM on your original check-in date will result in a "No Show", and the entire reservation cost will be nonrefundable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1211 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
J
Jeanne solo_traveller us
10
Great location and amazing place to stay
Pros:

Such easy check in and check out. Communication was smooth and everyone on the team - Jean, Edmar, and Shannen were so helpful. I have now stayed here three times and each time is amazing!

Cons:

Nothing!

2026-03-14 via Nuitee
S
Selena couple gb
10
Pros:

Location was great. The ambassadors Edmar and Mitch were super friendly and always on hand immediately after communication through what app. The free washing facility are great. Never stayed in an app controlled place before would do again.

Cons:

There was nothing to not like. Being picky could have done with a clock and not having to climb over my husband to get out of bed because of its position!

2026-03-12 via Nuitee
I
Ibrw solo_traveller mv
10
Totally worth it.
Pros:

It was so easy. Edmar, Shannen and Jean made sure my short stay was perfect.
Because my flight was delayed, they took care of my luggage while I was occupied.
Thank you HC team 😀

Cons:

i got no complains

2026-03-12 via Nuitee
K
Kavindra couple au
10
2026-03-12 via Nuitee
K
Kenta solo_traveller sg
10
2026-03-12 via Nuitee
S
sami solo_traveller vn
10
2026-03-12 via Nuitee
L
Luciana solo_traveller br
10
2026-03-11 via Nuitee
D
Detlef couple de
9
Top Lage
Pros:

Sehr sauber. Top Lage, MRT um die Ecke, Marina Bay und Chinatown fussläufig erreichbar

Cons:

Check-Inn sehr unflexibel. Früher Check-inn war trotz Nachfrage nicht möglich. Da das Hotel keine Lobby und auch keine öffentlich zugänglichen Toiletten hat, mussten wir uns im Eingangsbereich umziehen( nach 12 Flugstunden). Nicht zu empfehlen für Reisende die morgens früh nach einem langen Flug ankommen.
Unser Zimmer ( war) auch relativ beengt, andere Zimmer sind allerdings größer

2026-03-10 via Nuitee
S
shoichiro solo_traveller jp
10
My favorite.
Pros:

Every thing is nice.

Cons:

On first floor next of entrance.
All noise come to room from outside.

2026-03-10 via Nuitee
P
Pin I solo_traveller tw
10
Pros:

地點很好,乾淨度很棒,配備齊全。
用Digital key入住本來有點擔心,但服務人員回覆速度非常快。
謝謝讓我在新加坡快閃也可以很方便在凌晨入住。

2026-03-09 via Nuitee
S
SETIYORINI couple id
10
A nice place in a superb location
Pros:

The location is superb, close to everything, all in walking distance. Boat Quay, Clark Quay, Chijmes, MRT City Hall, Bugis junction, Funan, Bras Basah market, Raffles hotel etc. Many restaurants around. Supermarket across the road.

the room is clean and adequate with all facilities that we can think about. It has a kitchenette for breakfast, Fridge etc.

I love the deco in the lift, always put smile on my face. I like their traditional touch.

Easy access and clear information. The staff are so helpful.

We didnt watch the TV during our stay because we always out and about.

We enjoyed our stay there and definitely will stay there again when we're back to Singapore

Cons:

It's nothing but I have a small note for others who will stay there.

When you order taxi, you need to mention a detail address not from the automatic current location spot.
You must ready on the South Bridge road as no stop permitted there or change the pick up to upper circular road.

Not a big deal as we can manage well.
Just a heads up before you order the taxi.

2026-03-09 via Nuitee
H
HSIN-YUN solo_traveller tw
10
Still very recommended!
Pros:

The hotel is clean and well facilitated. The location is great. Edmar, Shannen and Jean gives helpful and warm service.

Cons:

I asked for functional hairdryer in advance. But I got hairdryer in a bad condition which almost burnt when I used it. The staff help replace it eventually.

2026-03-08 via Nuitee
D
Diana solo_traveller ch
10
2026-03-08 via Nuitee
O
Oyinkansola solo_traveller ar
5
Pros:

Lovely staff here, truly friendly and helpful so no notes whatsoever there. It's also a pretty good location - the MRT is close by and will take you wherever you need to go.

Cons:

The one thing for future guests to be aware of is the level of noise caused by next door construction. The property does make the fact construction is ongoing clear in their listing but the level of disruption caused won't necessarily be clear till you get there. I was frequently shocked out of sleep by the drilling right by my window (which can start as early as 8am) and that really had an impact on my enjoyment of the property and how relaxed I felt through the holiday. This is to the extent that I actually requested to move property (which unfortunately wasn't possible due to every property being at full capacity).

That said, for those early-risers who plan to be out of the accom by 8am anyway or those who are particularly deep sleepers, the noise probably won't be much of an issue at all.

2026-03-08 via Nuitee
M
Martin couple gb
9
Booked for its location and value and wasn’t disappointed. Impressed with the room and facilities and despite some (pre
Pros:

Great location, very clean, everything worked, easy access. Great value for money

Cons:

Nothing

2026-03-08 via Nuitee
H
Hiroyuki solo_traveller jp
7
2026-03-07 via Nuitee
L
Laurent couple fr
5
Cons:

De son des robot qui nous parle que par message, personne en physique, on a eu un retard d’avion je l’ai et simplement prévenue pour pas qu’il nous attende mais il y a personne qui nous attend comme tous se passe en ligne, eu il mon simplement répondu que on allé pas avoir la nuit remboursé alors que je ne leur et même pas parlé de sa, après ma fille a était malade on a demandé que la femme de ménage nous emmène de quoi faire le ménage il nous on dit directement c’est 50$ mais qu’il aller nous faire un geste, de plus beaucoup de travaux avec énormément de bruit depuis le matin 8h et il nous on prévenu de sa à peine quelque jour avant tout en sachant que l’hôtel n’est pas remboursable, alors que avec le retard de l’avion on a eu 2 nuit blanche avant donc impossible de se reposer

2026-03-06 via Nuitee
A
Alina couple ua
6
Для дорогущего Сингапура более менее. Но в целом очень и очень скромно .
Pros:

Расположение

Cons:

Очень маленький номер, просто невероятно маленький, тяжело было развернуться даже и очень большая слышимость , просто будто с одной в номере живут еще люди.

2026-03-06 via Nuitee
H
Henrik couple no
10
2026-03-05 via Nuitee
T
Tran solo_traveller vn
10
Perfect.
Pros:

Large room, full facilities. I received best support from Edmar, Shannen and Jean. Highly recommended.

2026-03-03 via Nuitee