CASA CANDRA (HOTEL BOUTIQUE)

Hotels
8.8 (47 reviews)
25 Calle Indonesia , San Francisco , mx

Facilities

Air conditioning
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Non-smoking throughout
Allergy-free room
Heated pool
Salt-water pool
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable stay
Cons:
Dirty linen curtains
Highway noise

Categories

Cleanliness
7.85
Guests mentioned dirty linen curtains and a need for better cleaning.
Service
9.35
Staff was consistently described as helpful, communicative, and friendly.
Location
8.35
Nearby highway noise was mentioned, but location was still deemed a short and manageable walk to downtown.
Room Quality
8.85
Room size was praised, providing comfort for guests.
Amenities
8.85
Facilities were noted to be beautiful and well-equipped for a comfortable stay.
Value for Money
9.15
Overall good value given the quality of service and amenities.
Food and Beverage
8.85
No specific mentions, but implied to align with overall service quality.
Overall Experience
9.15
General satisfaction exceeded expectations, with notable mentions of the environment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 18:02

Property Description

Luxurious Accommodation with Stunning Views

Discover the ultimate relaxation at CASA CANDRA (HOTEL BOUTIQUE) less than 1 km from North Sayulita Beach. Enjoy the outdoor swimming pool, lush garden, and air-conditioned rooms with balconies and free WiFi.

Fully Equipped Units for Comfort

Indulge in comfort with units featuring a coffee machine, fully equipped kitchen, and private bathroom. Take in the mountain views from your patio or relax in the outdoor dining area.

Convenient Location for Exploring

Embark on exciting sightseeing tours in the neighborhood and visit nearby attractions like Aquaventuras Park and Puerto Vallarta International Convention Center. Don't miss the chance to experience the best of Sayulita at CASA CANDRA (HOTEL BOUTIQUE).

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 47 reviews
Cleanliness: 7.85
Service: 9.35
Location: 8.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.15
Food and Beverage: 8.85
Overall Experience: 9.15
G
gottreich solo_traveller us
5
Not an honest operation
Pros:

Location is good and convenient bed is comfortable

Cons:

I’d made my reservation months in advance and there is one room that never gets hot water (no none said as much) and I got it —room #1. I’d traveled twelve hours and was hot and sticky so a cold shower felt good but I never could enjoy hot water and when I said something after two days the manager went through a funny chase about how to get hot water knowing it simply doesn’t reach the room. I complained again and was allowed to change rooms the next day and asked for some compensation (&70/night it wasn’t a youth hostel or anything) I kept getting told they’d speak with the owner or someone higher up I asked again and non one ever responded. When I left the property I spoke with a couple who’d been put into room #1 and had no hot water so the operation still intends to make full rate payment off the room knowing they cannot provide hot water to it. I find this dishonest and unkind as well to ignore my request for some reduction in my room rate .

2026-02-13 via Nuitee
D
Douglas solo_traveller us
8
2026-02-11 via Nuitee
M
Milagros couple es
7
Cons:

La habitación era bastante pequeña. De boutique no tiene mucho. La cama muy incómoda, sobre todo el colchón para la espalda, muy blando.

2026-01-30 via Nuitee
M
MIGUEL ANGEL couple mx
8
2026-01-30 via Nuitee
J
Jody couple ca
10
Pros:

That was the most comfortable bed and the best pillows we enjoyed on our entire month-long vacation. We were traveling a lot, and I was so happy to get such a deep, comfortable sleep. Everything was clean, the grounds were impeccably manicured, and the staff were helpful.

2026-01-26 via Nuitee
L
Leila couple ca
6
Marginal
Pros:

It was an easy walk into town. Cheris was very friendly and helpful.

Cons:

It is a stretch to call this a boutique hotel. The counters are beat up and the towels are old. The shower was barely warm even after running the water for minutes. The pools look dirty and uninviting.

2026-01-13 via Nuitee
R
Rodger Kirkpatrick couple ca
8
Pros:

Staff was so helpful communicative friendly

Cons:

Outside area around pools a bit dinghy.

2025-12-29 via Nuitee
D
Douglas solo_traveller us
8
2025-12-25 via Nuitee
P
Patrick couple ca
7
The staff was wonderful and welcoming
Pros:

The host was amazing.

Cons:

To near the hiway, pool to small

2025-12-04 via Nuitee
H
Hugh couple ca
6
Decent place.
Pros:

Sharis was very friendly and helpful on our arrival. The room is a good size and the deck is excellent for hanging out in the afternoon. it is a short hike to downtown, but it’s really only a 10 minute walk.
We were worried about noise from the highway I compared to other places we stayed downtown. It was actually quieter some nights.

Cons:

The linen curtains were dirty. Generally, there’s a need for better cleaning.

2025-11-24 via Nuitee
T
Tania Vanesa couple mx
10
Pros:

El lugar cómodo con todo lo necesario

Cons:

Que un dia se fue la luz.

2025-11-19 via Nuitee
M
Marina solo_traveller mx
10
Gran alojamiento y grandes personas
Pros:

Todo increíble. Sharis y todo el personal súper amable, atento y servicial. Siempre están pendientes de cualquier cosas y dispuestos a ayudarte.
Las instalaciones están hermosas, tiene todo lo necesario para una estancia fenomenal y cómoda. Lo recomiendo 100%.

Cons:

Todo estuvo excelente y superó mis expectativas.

2025-10-13 via Nuitee
A
Angelica Edith extended_group mx
9
Pros:

Excelente atención del personal

Cons:

La ubicación (aunque no es un tema del alojamiento) ya que estaban arreglando las calles y dificultaba un poco el acceso al hospedaje. Cuando este abierto la vialidad será muy sencillo accesar en auto.

2025-10-01 via Nuitee
D
Daniela solo_traveller mx
10
Lugar de paz
Pros:

Lo relajante del lugar, lo acogedor, la privacidad, el cafecito por las bañas en el balcón,si eres una persona que te gusta la tranquilidad y caminar, definitivamente es para ti. Había huéspedes, pero la vdd la alberca fue todita para mí 🤭

Cons:

Nada

2025-09-07 via Nuitee
A
Alondra extended_group mx
10
Relax place
Pros:

Everything was perfect, comfy & Sherif (receptionist) was very helpful.

2025-09-07 via Nuitee
B
Becerra solo_traveller mx
9
Pros:

Las instalaciones y el personal

Cons:

Me toco que estaban arreglando la calle..... hace falta alumbrado en las calles, es peligroso andar en la noche totalmente a oscuras, en el puente de colores también....
El personal excepcional.... maravilloso.... olvide un termo y me lo llevaron hasta la salida del pueblo, lo agradezco y valoro....

2025-07-28 via Nuitee
K
karla couple ie
9
Pros:

Es bonito el lugar, cómodo, limpio, la atención fue muy buena, atentos, rápida, se encuentra como a 15 minutos caminando de la entrada principal a la playa

2025-07-03 via Nuitee
R
Ramon group mx
10
Exceptional
2025-05-21 via Nuitee
J
Jesus young couple ca
6
Pleasant
2025-04-19 via Nuitee
K
Kenneth solo traveller ca
9
Wondefu
Pros:

I had a veryu positive experience> The satff were fantastic and very kind. Lovely deck next to room. will be back

Cons:

Perhaps have a lamp next to bed and a kettle for tea. Otherwise all good!

2025-04-15 via Nuitee