Sena Boutique Hotel & Travel

Hotels
9 (2627 reviews)
20 Phố Hàng Hòm , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise from thin walls
Limited elevator access
Old facilities

Categories

Cleanliness
8.25
There are mentions of noise and thin walls which can affect perceived cleanliness.
Service
9.75
Overall sentiment highlights very friendly and helpful staff in multiple reviews.
Location
9.75
Many reviews remark on the excellent location in the heart of the city.
Room Quality
8.75
Rooms are often described as nice and spacious, with some upgrades noted.
Amenities
8.25
Some reviews suggest basic amenities or lack thereof.
Value for Money
8.75
While there are mentions of it being pricey, the overall experience suggests good value.
Food and Beverage
9.25
Multiple positive mentions regarding breakfast and food options.
Overall Experience
9.25
Overall, guests express a very positive experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:22

Property Description

Luxurious Accommodation
Indulge in our allergy-free rooms with modern amenities, ensuring a comfortable stay. Enjoy city views and premium bed linen in select rooms.

Convenient Services
From concierge assistance to currency exchange, our 24-hour front desk is here to cater to all your needs. Make use of our tour desk to explore Hanoi effortlessly.

Delicious Dining Options
Start your day with a delicious breakfast spread offering buffet, à la carte, and continental choices. Unwind at our on-site restaurant and savor delectable dishes in a cozy setting.

Experience luxury and convenience at Sena Boutique Hotel & Travel. Book now for a memorable stay in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2627 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
J
Johanna • couple • nz
9
Fabulous Staff, great location
Pros:

A fabulous location! Lovely helpful staff, delicious breakfast with lots of options. Would recommend for a central place to stay!

2026-06-05 • via Nuitee
S
Sophie • couple • nz
7
Aimee was so lovely on reception. Arranged washing for us and helped with local recommendations. She was fantastic.
Pros:

A little dated but cosy. Aircon was amazing. Shower pressure was good.

Cons:

The beds and pillows need replacing. Very lumpy and I am not a fussy sleeper.
Internal room was a bit of a challenge but that’s my fault for booking one.

2026-06-04 • via Nuitee
J
JIHANE • family_with_children • fr
6
Personnel très sympathique mais chambre bruyante
Pros:

La gentillesse et l'accueil du personnel
La situation centrale
Les chambres spatieuses

Cons:

La vétusté des chambres (calcaire, moissisures, peinture défraichie)
Le petit-déjeuner décevant en qualité et en quantité
Le bruit dans la chambre (porte-fenêtre qui ne ferme pas, simple vitrage)

2026-06-03 • via Nuitee
C
Clara • couple • fr
9
2026-06-03 • via Nuitee
J
Jorge • couple • es
10
Wonderfull experience
Pros:

Hanna was a greatful hostage, she is very focus on the pleasure of each guest. Also the included breakfast is a wonderfull addon.

Cons:

Everthing was well, there is no regrets

2026-06-03 • via Nuitee
T
Tiphaine • solo_traveller • fr
10
Pros:

De passage a Hanoï
J'y est passée une nuit
Le personnel est au top! Il mon bien aidé pour réserver une voiture pour le lendemain
Et la chambre était très bien
Je recommande

2026-06-03 • via Nuitee
O
oleg • solo_traveller • ru
10
Pros:

Это был наш первый отель во Вьетнаме, и мы влюбились в эту страну благодаря милой девочке на рецепшн. Милее сотрудника мы не встречали. Завтраки, расположение, все было идеально. Учли все наши просьбы

Cons:

Ничего

2026-06-03 • via Nuitee
E
Edmun • couple • ph
10
Pros:

Hannah so beautiful and heric helpful💕💕💕

2026-06-02 • via Nuitee
E
Edmun • couple • ph
10
Pros:

Hanna Beautiful and good girl follow❤️❤️❤️

2026-06-02 • via Nuitee
J
Jovan • solo_traveller • sg
10
2026-06-02 • via Nuitee
E
Edmun • couple • ph
10
Amazing receptionist and helpful.
2026-06-02 • via Nuitee
M
Marie • solo_traveller • cz
10
2026-06-01 • via Nuitee
P
Park • solo_traveller • vn
10
Pros:

Hana is very perfect 🥰

Cons:

Nothing

2026-06-01 • via Nuitee
I
ISABELLUCENACURADO • solo_traveller • es
10
2026-06-01 • via Nuitee
G
Genesis • couple • ph
10
Wonderful
Pros:

The staff is very accommodating and friendly! Hana is always very hands-on, such a wonderful experience 🇻🇳

Cons:

Not much.

2026-06-01 • via Nuitee
R
Rhea • extended_group • ph
10
Pros:

Hanna is nice and friendly. Very helpful. Also Amie, Erick and David very accomodating and kind. Thank you for the nice stay. Recommended hotel in Hanoi, affordable and good breakfast.

Cons:

Nothing

2026-06-01 • via Nuitee
R
Ronalyn • solo_traveller • ie
10
Pros:

Very nice and accommodating people. They are very helpful. The location is very good

Cons:

Nothing at all.

2026-05-31 • via Nuitee
R
Raj • solo_traveller • sg
10
1 Night Stay
Pros:

The receptionist Ms Amee was awesome. Enjoy my stay here for 1 night. Decent hotel.

2026-05-30 • via Nuitee
Y
yves • couple • fr
10
Agréable
Pros:

L’emplacement et le personnel

2026-05-30 • via Nuitee
M
Monica • couple • ph
10
2026-05-29 • via Nuitee