Sotavento Hotel & Yacht Club

Hotels
7.7 (2259 reviews)
Boulevard Kukulcan km 4 Lote D.8.3 Calle Pescador , Cancún , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Internet connectivity problems

Categories

Cleanliness
6.6
Some guests reported bugs and mold, indicating cleanliness issues.
Service
8.56
Multiple reviews mentioned excellent and attentive service from the staff.
Location
9.1
Consistently praised for its great location near key attractions.
Room Quality
7.06
Mixed reviews on room quality; some mentioned mold and humidity.
Amenities
7.09
Some amenities lacked, but generally acceptable for this hotel tier.
Value for Money
7.55
Good price-value relation mentioned, despite some issues.
Food and Beverage
8.09
Breakfast was positively noted, although some were not satisfied with the overall dining experience.
Overall Experience
7.57
General satisfaction despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:28

Property Description

Luxurious Waterfront Location

Nestled on the shores of Nichupte Lagoon and just steps away from the Caribbean Sea, Sotavento Hotel & Yacht Club offers a truly exclusive experience for guests seeking a blend of serenity and adventure.

Yacht Club and Tropical Gardens

Immerse yourself in luxury with access to the private yacht club, where you can embark on unforgettable aquatic excursions. Wander through the lush tropical gardens, providing a tranquil oasis amidst the vibrant energy of Cancun.

La Palapa Restaurant and Outdoor Pool

Indulge your taste buds at La Palapa Restaurant, offering a delectable fusion of regional and international cuisine. Unwind by the outdoor swimming pool, the perfect spot to soak up the sun and unwind after a day of exploration.

Experience the best of Cancun at Sotavento Hotel & Yacht Club - book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

**The Cancellation policy differs for Christmas, New Year, Easter season, & other holidays-you will be charged 100% of the total amount of stay.**

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 16 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2259 reviews
Cleanliness: 6.6
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 7.09
Value for Money: 7.55
Food and Beverage: 8.09
Overall Experience: 7.57
P
Patricia • couple • es
8
Buena relación calidad-precio ubicación muy buena si queires estar cerca del centro, y lejos del bullicio de plaza fórum
Pros:

Era limpio, tenía buena relación calidad precio , incluyendo desayuno. La cama era cómoda ,no era blanda.

Cons:

El personal no era de actitud de bienvenida, en general el chico de la noche, se comportaba como si el hotel fuera suyo, aparte ni una sonrisa tuvo.

2026-03-21 • via Nuitee
J
Joan Magat • extended_group • ca
1
Affordable stay with good service, but the room condition, strong smell made it uncomfortable
Pros:

On the positive side, the staff were friendly and accommodating. The internet in the lobby was fast and reliable, which was helpful.

Cons:

We stayed for one night and didn’t expect luxury for the price, but the experience was still disappointing. The room had a very strong chemical smell from cleaning products that triggered allergies. The bathroom also felt quite old, especially the sink. With some updates and better air circulation, the stay could be much more comfortable.

2026-03-21 • via Nuitee
D
daniela • family_with_children • ar
10
Pros:

El hotel es muy lindo , está enfrente de del embarcadero a Isla Mujeres. Y la avenida para tomar el colectivo público y moverte está a 200 mts.
Muy cómodo y excelente atención.

2026-03-20 • via Nuitee
A
Ana Julia • couple • pa
8
Pros:

Relación calidad-precio
Limpieza de las habitaciones
Amabilidad y disponibilidad del personal

Cons:

Más variedad en el desayuno y que sea mexicano

2026-03-19 • via Nuitee
A
Alberto • family_with_children • ar
7
2026-03-18 • via Nuitee
D
Diego Andres • family_with_children • mx
8
2026-03-17 • via Nuitee
P
Pradenas • family_with_children • cl
3
Pros:

La piscina y la fauna del lugar

Cons:

La habitación tenía un olor muy fuerte a limpiador, era muy molesto y estuvo ahi durante los cuatro dias en q estuvimos alojados. Además, es muy húmeda

2026-03-16 • via Nuitee
F
Felipe • solo_traveller • br
7
2026-03-16 • via Nuitee
A
Armaza Salvatici • family_with_children • cl
6
2026-03-16 • via Nuitee
A
Alex • family_with_children • cr
3
Pros:

La ubicación

Cons:

El servicio del personal

2026-03-16 • via Nuitee
A
Adri • family_with_children • co
1
Hotel No adecuado
Pros:

Nada

Cons:

Mala atención del personal
El olor terrible olía mucho a creolina
Suministraron Toallas casi grises y rotas
Dificil acceso si vas con maleta todo es con escaleras
No se recomienda
Lo que se informa en Booking nones de todo real

2026-03-15 • via Nuitee
L
Lea • couple • de
5
Pros:

Für 1 Nacht nach dem Flug ganz okay, dafür Preis-Leistung in Ordnung.

Cons:

Schimmelige Decke!
Frühstück war nicht gut, auch kein vegetarisches Frühstück möglich

2026-03-15 • via Nuitee
J
Jesus • couple • us
9
Good place.
Pros:

The peaceful place.

Cons:

The internet connection in the rooms.

2026-03-14 • via Nuitee
A
Axxel • solo_traveller • mx
9
2026-03-14 • via Nuitee
G
Giada • couple • it
9
2026-03-14 • via Nuitee
G
Giovanni • extended_group • it
7
2026-03-14 • via Nuitee
T
Thelma • solo_traveller • fr
10
Génial
Pros:

Tout, le personnel, la zone la simplicité

2026-03-12 • via Nuitee
E
Elmer • family_with_children • pa
9
Excelente opcion precio calidad
Pros:

Muy Centrico y Excelente Habitacion

Cons:

Ventana hacia un poco de ruido

2026-03-11 • via Nuitee
A
Ada • extended_group • mx
8
2026-03-10 • via Nuitee
S
sylvie • family_with_children • fr
9
2026-03-10 • via Nuitee