Acoustic Premium Hotel & Spa

Hotels
9.6 (295 reviews)
37 Phố Thợ Nhuộm , Hanoi , vn

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Limited gym facilities

Categories

Cleanliness
9.35
Rooms and facilities were clean and well-maintained, receiving positive mentions.
Service
9.99
Exceptional service, staff went above and beyond to accommodate guests and enhance their stay.
Location
9.86
Super central location with easy access to attractions, praised in multiple reviews.
Room Quality
9.31
Spacious, well-furnished rooms that match the hotel’s online representation.
Amenities
9.34
Amenities such as breakfast and service were highlighted positively.
Value for Money
9.8
Guests expressed satisfaction with the service relative to the cost.
Food and Beverage
9.35
Great breakfast choices and quality, frequently mentioned as a highlight.
Overall Experience
9.82
A very positive and memorable experience, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:09

Property Description

Prime Location in Hanoi
Situated in the heart of Hanoi, Acoustic Premium Hotel & Spa offers convenient access to iconic landmarks and bustling markets, making it a perfect choice for travelers looking to immerse themselves in the city's vibrant culture.

Luxurious Rooms and Amenities
Indulge in comfort and style with our air-conditioned rooms featuring modern amenities such as flat-screen TVs, safety deposit boxes, and stunning city views. Unwind in our garden, terrace, or enjoy a refreshing drink at the bar for a relaxing stay.

Exceptional Dining Experience
Start your day with a delicious buffet or à la carte breakfast, and savor a variety of American, British, and Vietnamese dishes at our on-site restaurant. With options for vegetarians, vegans, and gluten-free guests, we ensure a delightful culinary experience for all.

Book now at Acoustic Premium Hotel & Spa for a memorable stay in Hanoi where luxury meets convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 295 reviews
Cleanliness: 9.35
Service: 9.99
Location: 9.86
Room Quality: 9.31
Amenities: 9.34
Value for Money: 9.8
Food and Beverage: 9.35
Overall Experience: 9.82
J
Julia • couple • de
10
Pros:

Schönes, großzügiges Zimmer. Tolles Frühstück mit großer Auswahl. Sehr nettes Personal.

2026-03-12 • via Nuitee
M
Mathias • couple • de
9
2026-03-12 • via Nuitee
L
Lars • family_with_children • dk
10
I would like to be back …
Pros:

Classy hotel with huuuuge room in the outskirts of the tourist district, but walking distance to night market. Super clean room. Breakfast good but not great, disappointing fruit, smoothly sour and staff not as professional as rest of hotel.

Cons:

The packed breakfast we good was the worst we had on our 3 month journey and we ended up throwing it away 😞😞

2026-03-11 • via Nuitee
S
Stéphane • family_with_children • ch
10
Pros:

Magnifique, le personnel d'une gentillesse incroyable notre séjour fut très agréable merci pour votre accueil..

Cons:

Rien

2026-03-10 • via Nuitee
D
deborah • couple • gb
10
Pros:

Immaculate, very comfortable and lovely decor throughout !.. We had a royal suite in the newer building which has 2 bathrooms, both big & spotless also very well designed . A lovely property and the whole team there were amazing .. very well located to walk around the city , it’s an oasis in a busy city

2026-03-09 • via Nuitee
O
olivier • family_with_children • fr
10
Pros:

Tout était parfait.
L'hôtel nous a proposé de prendre une douche après le checkout pour profiter de notre voyage suivant dans les meilleurs conditions 👍👍

2026-03-05 • via Nuitee
A
Artur • family_with_children • pl
10
Pros:

The staff was absolutely amazing - friendly and so helpful!!! We had difficult situation and they supported us in every matter.

2026-03-03 • via Nuitee
B
Ben • family_with_children • gb
10
2026-02-23 • via Nuitee
K
Kimberly • couple • gb
10
As above
Pros:

Everything.. it was a fantastic stay.. I have no complaints at all on the room and the service.. the breakfast was fantastic with multiple choice always with a smile. We also spent a couple of days on a cruise leaving our suitcases with them kindly.. we came back to a warm welcome and some hot ginger tea.. they looked after us until we left early evening for a train to Da nang.. I would highly recommend the hotel and would definitely stay again. 5 Stars.. thank you

Cons:

Nothing

2026-02-23 • via Nuitee
E
Emma • extended_group • au
10
2026-01-30 • via Nuitee
O
Oanh • couple • vn
10
Pros:

Các bạn nhân viên siêu nhiệt tình và chu đáo, đồ ăn đa dạng

2026-01-29 • via Nuitee
R
Randy • solo_traveller • us
10
Highly recommended.
Pros:

The staff was superb; attentive, friendly, efficient and always helpful and nice.

Cons:

The location is noisy… which is everywhere in the old quarter of Hanoi.

2026-01-27 • via Nuitee
L
leviez • family_with_children • il
10
מקום נהדר שווה כל דולר
Pros:

המיקום. השירות הנהדר. הניקיון. איכות המיטות והריהוט בחדר.. הגג הנהדר. ה gym

Cons:

שאנחנו לא יכולים להשאר עוד לילה

2026-01-27 • via Nuitee
D
Dung • family_with_children • au
10
2026-01-25 • via Nuitee
B
Borgman • extended_group • us
10
2026-01-22 • via Nuitee
E
Eng Chuan • family_with_children • sg
10
The design of the interior were beautiful
Pros:

It looks even better in person than photos. Was blown away by how beautiful our room is. Location is pretty convenient from some of the attractions. The staffs were awesome.

Cons:

Was looking forward to using the gym facilities but it was not well maintained. Sweat stains can be seen on the equipments.

2026-01-19 • via Nuitee
A
Ami • family_with_children • jp
10
2026-01-19 • via Nuitee
ויינבך פלורנטין • family_with_children • il
10
מלון מצויין שנותן מענה על כל בעיה .תודה
Pros:

הצוות הקשיב לבקשות שלנו והחליפו לנו לדרגה גבוה יותר לסויטה

2026-01-19 • via Nuitee
ויינבך פלורנטין • family_with_children • il
10
Pros:

האוירה של המלון והצוות הנפלא והמסור.

Cons:

הרעש מהכביש שנשמע בתוך החדר.ושלא היה מרפסת

2026-01-19 • via Nuitee
J
Joëlle • extended_group • ch
10
2026-01-19 • via Nuitee