Haya Hotel Phu Quoc, Trademark Collection by Wyndham

Hotels
•
Trademark
8.2 (560 reviews)
82 Đường Trần Hưng Đạo , Phu Quoc , VN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff service
Nice location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.69
Some reviews mentioned areas needing attention and cleanliness issues in public spaces.
Service
9.16
Many reviews highlighted the staff's attentiveness and helpfulness.
Location
8.7
Good location in the center; however, proximity to noise was noted.
Room Quality
8.15
Rooms were generally comfortable, with slight issues noted by a few guests.
Amenities
7.68
Limited amenities available, with specific mention of unavailable pool.
Value for Money
7.64
Concern about pricing relative to offerings was noted in multiple reviews.
Food and Beverage
8.19
Breakfast quality received mixed reviews; however, variety was praised.
Overall Experience
8.36
Overall positive experiences with noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 11:23

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness centre, and shared lounge at HAYA Sea View Hotel Phu Quoc. Unwind on the terrace or enjoy a drink at the bar after a day of exploring the city.

Comfortable Accommodation
Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bed linens. Choose rooms with city views and balconies for a touch of elegance. Keep your valuables secure in the safety deposit box provided.

Convenient Location
Located near popular attractions like Long Beach and Dinh Cau Beach, our hotel is the perfect choice for travelers. With a buffet breakfast to start your day, and free WiFi to stay connected, HAYA Sea View Hotel Phu Quoc ensures a memorable stay.

Book your stay now at HAYA Sea View Hotel Phu Quoc and experience luxury and comfort in Phu Quoc!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 560 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.36
A
Allison • solo_traveller • za
6
2026-09-04 • via Nuitee
N
Nguyễn Đình • family_with_children • vn
8
2026-08-24 • via Nuitee
M
Mohamed • family_with_children • sa
10
So very GOOD
Pros:

Everything was so good, rooms are big and well furnished, breakfast was nice, they even ask you what you want for tomorrow’s breakfast although there is already an open buffet . Receptionists are helpful and friendly, specially Tracy, Anh and that very nice guy who helped me with the luggage .
And we also had our free Airport pickup. Thank you.

Cons:

To reach the beach you have to walk long way around and behind many other hotels and resorts, I wished if there were direct way from the hotel to the sea .

2026-08-21 • via Nuitee
L
Lananh • extended_group • vn
7
2026-08-11 • via Nuitee
T
Thái Thanh • extended_group • vn
8
2026-08-11 • via Nuitee
J
Josh • solo_traveller • gb
10
Pros:

Everything exceeded my expectaions, the room was clean, comfy and spacious and the view was outstanding from our balcony

Cons:

Wish the gym equipment was more up to date, but it still did the job

2026-08-10 • via Nuitee
D
Dhanish • family_with_children • in
5
2026-08-05 • via Nuitee
J
Jungsik • solo_traveller • kr
10
Pros:

모든것 ^^^

Cons:

없음

2026-07-15 • via Nuitee
P
Peter • solo_traveller • au
9
2026-07-13 • via Nuitee
N
nguyen van • couple • vn
9
2026-07-13 • via Nuitee
R
Rohit • solo_traveller • ae
9
Pros:

Hotel location and rooms were good, plenty restaurants, exchange and marts around.
Reception staff Tracy was very helpful, Hotel staff can handle all attraction bookings and transportation.
Overall good value for money.

Cons:

Breakfast section need renovation.

2026-07-12 • via Nuitee
C
Christopher • solo_traveller • au
9
2026-06-24 • via Nuitee
N
Nuhaila • solo_traveller • om
7
Pros:

It near from shop and resturant

2026-06-23 • via Nuitee
A
Aneta • solo_traveller • pl
10
2026-05-24 • via Nuitee
D
Danat • family_with_children • kz
10
Pros:

Пишу отзыв так как сам выбираю отель на основании отзывов. Итак по порядку:
1. Отель простенький, за свои деньги норм. Небольшой ремонт нужен
2. Номера тоже ок, кондиционер работает хорошо даже очень хорошо! Есть свои балкончики со стульями мы вечерами сидели там с напитками
3. Кровати и подушки удобные чистые без пятен
4, телевизор работает исправно есть даже Нетфликс
5. Персонал отель очень внимательный и помогал нам во всем. На стойке регистрации девочки знают Английский
6. Касательно шведского стола он был в выходные дни далее в будни из за отсутствия большого количества гостей приникли по меню. Но мы заказывали много и нам хватало
7. В бассейне купались наши родители и дети, бассейн был чистым и теплым им понравился
8. Ну и конечно спасибо отелю за то что сделали апгрейд на номер с видом на море
9. Кстати видел отзывы по поводу горячей воды и напора. Горячая вода и напор были отличными не ждали по пол часа
10. Рядом много кафе, продажи фруктов и смузи, есть аптека напротив и обменный пункт прям за углом с нормальным курсом
11. Кстати уборка в номерах была отличная полы притирали полотенца и принадлежности меняли каждый день

Cons:

Самый главный минус отеля это отсутствия собственного пляжа. Добраться до пляжа нужно пройти 500 метров и оказаться на пляже при отеле в Star sea beach. Там лежаки стоят по 150 000 донгов. Пляж чистый и лежаки под пальмами
Еще из минусов у нас не закрывалась дверь в ванной и были всякие жучки паучки но это нас не особо пугало.

2026-05-14 • via Nuitee
R
Ruslan • couple • ru
6
Pros:

Завтрак, красивое лобби и наверное больше ничего

Cons:

Только после заселения я узнал, что отель был реновирован аж в 2000 году. Ремонт явно устал, шкаф холодильника был на одной петле, дверца еле закрывалась, на ресепшен стоят 3чел при 750 номеров. Слегка потрепанные новые 100 баксов отказались брать
При заселении балконный тяжелый столик стоял в номере, пришлось самому тащить на балкон
При выселении за час уже побеспокоили лично и спросили когда мы уйдем
Везде все покоцано
Вода в ванной и раковине плохо уходила, краны очень уставшие
Не было даже зубных щеток и пасты
Я приезжаю на три дня в хилтон и рассчитываю вечером почистить зубы, а не бегать по магазинам искать щетку

Нет люстры, мало освещения
При уборке не пропылесосили песок при входе
Не стоит своих денег. Может быть проблема в египте, я не знаю, но даже в Индии было в разы лучше в пятерке, и даже дешевле
В общем это не уровень пятерки

2026-05-07 • via Nuitee
L
Linda Au YF • solo_traveller • sg
8
2026-05-03 • via Nuitee
L
Lester • family_with_children • in
6
Room and location is good. Reception needs training.
Pros:

Worry out property, need renovation.

2026-04-24 • via Nuitee
S
Sinha_jmp • family_with_children • in
9
It’s a beautiful property closure to beach.
Pros:

I like the property and it’s location

Cons:

Restaurant team was not supportive and didn’t have coordination with the front desk team on special requirement. In our case three of our members were not well so we had requested to parcel breakfast which front desk team agreed, when we started packing food they doubtfully asked you already had breakfast and still packing. We got embarrassed as this was asked in front of others and felt quite unprofessional.

2026-04-21 • via Nuitee
D
Deki • couple • qa
8
Perfect location and the staffs were very friendly.
Pros:

Location wise is perfect. Right in the centre so it’s easy to commute to south and north. There are really nice cafes and restaurants in the walking distance. Staffs are very helpful and friendly.

Cons:

The breakfast could use some improvement. It was the same thing everyday. Even though we got there an hour before the closing time , most of the dishes were cold by then. It would be nice to keep it heated. Out of the two, one toaster is broken and it has been like that our entire stay. Equipments and dishes could use an upgrade. Water jug needs to be changed seriously. More fruits and bread varieties would have been nice.

2026-04-19 • via Nuitee