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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Public transport tickets
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Baby safety gates
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Outdoor furniture
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Cooking class
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Playground on site
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Scuba diving on site
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Snorkeling on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Modern Rooms with Free WiFi
Hai Au, situated on the edge of Hoi An's historic Old Town, offers contemporary rooms with complimentary WiFi. The air-conditioned rooms boast balconies, cable TV, and minibars. Some even feature computers for added convenience.
Convenient Amenities
The hotel provides an outdoor pool, a restaurant serving a variety of cuisines, and a travel desk for tour arrangements. Guests can also enjoy a buffet breakfast daily and access 24-hour room service.
Exploration and Assistance
Within a short walk to the Old Town center, guests can easily immerse themselves in the local culture. The hotel's travel desk aids in booking tours, while the 24-hour reception ensures assistance whenever needed. Don't miss the chance to book your stay at Hai Au for a memorable experience.
Please note that the hotel offers pick-up from the airport or the train station in Da Nang, at an extra charge. Guests who wish to make use of this service are requested to inform the hotel directly in advance.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
After spending many years staying at this hotel, many memories we have had and always friendly helpful staff, they are awesome.
Though we think that there needs some maintenance done to bring hotel back to its glory, it wouldn’t take much.
We have and will stay at hotel again, friendly, great location, clean and comfortable.
Affordable accommodation.
Love the HaiAu 💕
Stated above
Quarto grande, cama confortável.
Falta um box ou cortina no banheiro.
Amazing and wonderful staff . So helpful. Great location and the pool was amazing
Location
The room was dirty.
It was impossible to plug anything into most of the outlets.
The lamp next to the bed wasn't working.
The drain in the shower was working poorly.
The floor covering was in bad condition.
The balcony door wouldn't close.
Équipe adorable et très accomodante. La literie est la meilleure qu’on ait eu de tout notre voyage au vietnam, même pour des hôtels plus haut de gamme. Et la piscine est charmante et très agréable.
Ce n’est pas que je n’ai pas apprécié mais l'hôtel est un peu décati. Ça a dû être un très bel hôtel mais, dans la chambre, la porte du balcon ne fermait pas. L'hôtelier devait la réparer le lendemain de notre arrivée, mais quand on est partis 4 jours après, c'était toujours pareil, on la fermait avec un tabouret pour la nuit. Et la baignoire et la plomberie de la salle de bain ont clairement connu des jours meilleurs. L'établissement était un peu moins bien que ce que j’en attendais au vu du prix des chambres, maos nous avons tout de même passé un agréable séjour. Il est également très bien situé
L'hôtel a une très bonne localisation dans la ville. Il est calme et acceuillant. Le personnel à l'écoute et de bons conseils pour les activités de la ville et des environs. Piscine très agréable.
rien de spécial
The owner Hein is amazing and so helpful. Location is great pool was very nice and great value for money. 1000% recommend
Hotel is great location for old town, the staff (Hien) was absolutely fantastic and gave us lots of recommendations, so friendly! Room was nice.
The sink smelt a bit but only after the water had run, the shower didn’t have a curtain so the floor would get wet
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