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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Public transport tickets
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Baby safety gates
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Outdoor furniture
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Cooking class
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Playground on site
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Scuba diving on site
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Snorkeling on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Modern Rooms with Free WiFi
Hai Au, situated on the edge of Hoi An's historic Old Town, offers contemporary rooms with complimentary WiFi. The air-conditioned rooms boast balconies, cable TV, and minibars. Some even feature computers for added convenience.
Convenient Amenities
The hotel provides an outdoor pool, a restaurant serving a variety of cuisines, and a travel desk for tour arrangements. Guests can also enjoy a buffet breakfast daily and access 24-hour room service.
Exploration and Assistance
Within a short walk to the Old Town center, guests can easily immerse themselves in the local culture. The hotel's travel desk aids in booking tours, while the 24-hour reception ensures assistance whenever needed. Don't miss the chance to book your stay at Hai Au for a memorable experience.
Please note that the hotel offers pick-up from the airport or the train station in Da Nang, at an extra charge. Guests who wish to make use of this service are requested to inform the hotel directly in advance.
Property Policies
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Parking
Free public parking is possible at a location nearby (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
バスタブが有り、シャワーを浴びても床がびっしょりにならなくて快適でした。
旧市街にも近く、食事にも飲み物にも困る事も無くてランドリーもそばにあるので、とっても快適に過ごしました。
ロビーに生花が飾ってあるのが、とっても良かったです。日本は雪が降るほど寒いのに、雪柳が咲き始めている。この季節感の違いがとっても新鮮でした。
シャワーの温度調整が難しかった。
Staff were all fabulous. It’s a low budget hotel about 800m from the Old Town. It’s excellent value for money and definitely walkable distance to touristy areas. Bed was very comfortable and it was quiet at the back of the hotel where I was.
If you have high expectations and want a 4 star hotel then this is not for you. If you want reasonable prices and a good nights sleep and friendly smiles in the morning then you’ve come to the right place
The pool was a surprise!
parking for my bike safe and eell arranged
dàn nóng điều hoà gần đầu giường tối lại kêu to, cảm thấy không đươc yên tĩnh... hơi không hài lòng
còn lại mọi việc đều ok....
The staff have been outstanding during our stay! They greeted us by our names every morning and evening we came to and from the hotel. They very quickly organised an early check in for us after our sleeper bus. They minded our bags when we went on an overnight trip to da nang- so accommodating! We were only supposed to stay here for 1 night - in the end we ended up staying 5 nights- we just loved it so much!
our room was clean and the pool was clean and cool. The location is also very close to the old town- about a 10 minute walk
The staff were so helpful - especially Hien - and gave us loads of useful information about Hoi An (what to do, what to avoid, and what was worth our money). The room was clean and spacious with delicious AC. The breakfast was great,
מיקום קרוב לבית חבד לובי מזמין וחדרים נוחים עם מפתח מתאימים לשומרי שבת
We didn't eat the hotel breakfast. They said the cook had a death in the family and would not be in and didn't notify us when breakfast started again.
The reception ladies, we're so friendly and helpful. All the other staff were great too. The rooms are to a great standard. We loved the location. We would love to stay again.
Nothing
The staff went above and beyond to help us. They’re very friendly and willing to help us with everything including booking of day trips. Location was good, near a good bakery and a great little place to eat called Uyen’s. We really liked this hotel, especially since it was a last minute reservation to help us out after our original hotel canceled on us.
Nothing! We felt that everything was great value for money.
Nhân viên thân thiện, hỗ trợ nhiệt tình. Phòng sạch sẽ, giường nệm thoải mái, phòng có cửa sổ, ban công nên ko có cảm giác ẩm mốc. Vị trí thuận tiện để đi bộ đến phố cổ. Ks có cả hồ bơi nhé
Great location and very helpful hosts. They’re genuinely knowledgeable and gave excellent local recommendations, where to shop, how to book tours (saving us money), and especially where to eat. The food spots they suggested were far better than what we found online.
Not much to fault. There’s no lift, but the staff kindly carried our bags up for
Very helpful staff, well priced and a quiet location which is still quite close to the old town.
No shower screens.
Simple and clean. Hien and her staff were great. We had a very relaxed stay
The air con in the room may have had an issue. We didn’t complain as the people are so nice.
Det lå et meget roligt sted, lidt ude for det gamle kvarter, men tæt på.
Der var pool, og meget sødt personale
Der var dårlig belysning på værelset og afløbet på badeværelset stoppede til, når vi tog et bad, så hele gulvet blev oversvømmet
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