Van Oys Maastricht Retreat, a Leading Hotel of the World

Hotels
9.4 (153 reviews)
Kasteellaan 1 , Eijsden , nl

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Luxury accommodations
Exceptional service
Cons:
Limited dining options with pets
Room size expectations varied

Categories

Cleanliness
9.44
Guests highlighted the hotel as super clean and well-maintained.
Service
9.91
Consistently praised for friendly and professional staff.
Location
9.65
Excellent location noted for its beauty and tranquility.
Room Quality
9.4
Rooms were described as luxurious, comfortable, and well-designed.
Amenities
9.13
Good amenities, but some complaints about missing electric car chargers.
Value for Money
8.89
Some comments about the cost relative to room size, but still viewed positively overall.
Food and Beverage
8.94
Breakfast was praised, but there were issues regarding dining with pets.
Overall Experience
9.81
Overall stay described positively, with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:16

Property Description

Luxurious Accommodation
Experience 5-star rooms with modern amenities, including air conditioning, flat-screen TV, and a spacious private bathroom. Some rooms even boast a balcony for stunning views.

Wellness Facilities
Unwind in the hot tub, hammam, or hot spring bath after a day of exploring. Relaxation is guaranteed with the indoor pool, sauna, and fitness centre available.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or vegetarian options. The on-site restaurant offers a culinary experience, while the terrace is perfect for al fresco dining.

Book your stay at Van Oys Maastricht Retreat, a Leading Hotel of the World for a luxurious retreat in Eijsden.

Important information:

Please inform the property in advance of your stay if you plan to bring dogs.
Please note that a maximum of 2 dogs is allowed per room.
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that dogs will incur an additional charge of € 50 per night.
Please note that dogs must be kept on a lead while in public areas of the property, and are only allowed in your room and in the bar.
Valet parking is available for EUR 25 per stay.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 153 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.65
Room Quality: 9.4
Amenities: 9.13
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.81
B
Babila • couple • lu
8
Parenthèse campagnarde pour accueillir le début du printemps
Pros:

L’emplacement - la nature - la chambre

Cons:

Le manque d’experience de certains membres du personnel

2026-05-02 • via Nuitee
J
Jari • couple • de
8
2026-04-30 • via Nuitee
A
Angeliek • couple • nl
9
2026-04-29 • via Nuitee
M
Monique • couple • nl
9
CHAPEAU 🎩🫶🏻
Pros:

Wat een fantastisch personeel,vriendelijk en heel professioneel

Cons:

Ze hadden een vreemd item op de kamer vergeten mee te nemen

2026-04-26 • via Nuitee
Y
Yvette • solo_traveller • nl
10
2026-04-23 • via Nuitee
M
Mark • couple • nl
10
.
Pros:

.

Cons:

.

2026-04-18 • via Nuitee
M
Minou • couple • nl
9
Super!
Pros:

Het supervriendelijke, gezellige en behulpzame personeel. Heel gastvrij en humoristisch!

Cons:

Het enige kleine puntje wat ons tegenviel was dat er een feest was dat tot 1.00 duurde, wij konden niet slapen doordat de gasten onder ons raam aan het roken waren en luidruchtig. Dat is begrijpelijk, maar voor ons iets minder ;-)

2026-04-18 • via Nuitee
F
Frank • solo_traveller • fr
10
Sublime !!! absolument rien à dire
Pros:

Extraordinaire

2026-04-17 • via Nuitee
P
Pavel • couple • nl
10
A perfect place to relax
Pros:

Amazing hotel. I loved absolutely everything from breakfast to SPA to the in-house restaurant. Also the service was at its best with little extras here and there that made the stay even more welcoming.

Cons:

nothing

2026-04-12 • via Nuitee
H
Harry • couple • nl
10
Prachtig nieuw hotel in oud gerenoveerd kasteel
Pros:

Het is prachtig hotel, ‘n oud kasteel met koetshuis helemaal opnieuw en mooi ingericht én het personeel. Zelden zo voorkomend personeel meegemaakt.

2026-04-12 • via Nuitee
D
Dick • couple • nl
2
Good stay, personell not friendly or welcoming/helpfull.
Pros:

Beautiful place, nice rooms

Cons:

Personell is like a group of zombies or robots. Requests (and I’m not asking for strange or excessive things) even a milliliter outside the menu or offerings weren’t possible. One example, try to order something from the night roomservice menu at 22.50: not possible because that’s only from 23.00 till 6.00. My god…

2026-04-11 • via Nuitee
O
Ot • couple • nl
10
2026-04-08 • via Nuitee
A
Anouk • couple • nl
9
Super fijn hotel
Pros:

We hebben een heel prettig verblijf gehad. De kamers waren mooi en schoon, precies zoals je hoopt wanneer je aankomt. Het personeel was ontzettend vriendelijk en behulpzaam. Ook het ontbijt was erg lekker en goed verzorgd.

Cons:

Wat we iets minder vonden, is dat er bij een hotel van deze klasse geen vorm van “welkom terug” was, terwijl we slechts een week later opnieuw verbleven. Een klein gebaar of erkenning bij terugkomst had zeker gewaardeerd geweest en had het verblijf nog specialer kunnen maken.

2026-04-08 • via Nuitee
V
Vincent • extended_group • be
10
In een woord . Uitmuntend
2026-04-06 • via Nuitee
R
Robert • couple • be
9
Genieten !
Pros:

Ontbijt en vriendelijk personeel

2026-04-05 • via Nuitee
M
marinus • couple • nl
8
Pros:

Allemaal aardige mensen in de bediening

Cons:

Muziek en gesprekken in de lobby te zeer hoorbaar in de kamer

2026-04-05 • via Nuitee
P
Peter • couple • nl
10
2026-04-05 • via Nuitee
D
Dirk • couple • nl
9
super verblijf gehad ontbrak ons aan niks.
Pros:

we zijn twee nachten gebleven de kamer was echt super het personeel erg vriendelijk en het ontbijt was super. het rook erg lekker overal.

Cons:

sorry maar eigenlijk niks.

2026-04-02 • via Nuitee
J
Jean-Philippe • solo_traveller • be
9
2026-04-01 • via Nuitee
J
Jane • couple • it
10
Hotel Van Oys is elegance in every aspect.
Pros:

We loved staying at Van Oys Maastricht. It is an extremely elegant hotel, with a very professional staff, high end luxury in every aspect.

Cons:

There are no negatives.

2026-04-01 • via Nuitee