Van Oys Maastricht Retreat, a Leading Hotel of the World

Hotels
9.4 (262 reviews)
Kasteellaan 1 , Eijsden , nl

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Luxury accommodations
Exceptional service
Cons:
Limited dining options with pets
Room size expectations varied

Categories

Cleanliness
9.44
Guests highlighted the hotel as super clean and well-maintained.
Service
9.91
Consistently praised for friendly and professional staff.
Location
9.65
Excellent location noted for its beauty and tranquility.
Room Quality
9.4
Rooms were described as luxurious, comfortable, and well-designed.
Amenities
9.13
Good amenities, but some complaints about missing electric car chargers.
Value for Money
8.89
Some comments about the cost relative to room size, but still viewed positively overall.
Food and Beverage
8.94
Breakfast was praised, but there were issues regarding dining with pets.
Overall Experience
9.81
Overall stay described positively, with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:16

Property Description

Luxurious Accommodation
Experience 5-star rooms with modern amenities, including air conditioning, flat-screen TV, and a spacious private bathroom. Some rooms even boast a balcony for stunning views.

Wellness Facilities
Unwind in the hot tub, hammam, or hot spring bath after a day of exploring. Relaxation is guaranteed with the indoor pool, sauna, and fitness centre available.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or vegetarian options. The on-site restaurant offers a culinary experience, while the terrace is perfect for al fresco dining.

Book your stay at Van Oys Maastricht Retreat, a Leading Hotel of the World for a luxurious retreat in Eijsden.

Important information:

Please inform the property in advance of your stay if you plan to bring dogs.
Please note that a maximum of 2 dogs is allowed per room.
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that dogs will incur an additional charge of € 50 per night.
Please note that dogs must be kept on a lead while in public areas of the property, and are only allowed in your room and in the bar.
Valet parking is available for EUR 25 per stay.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 262 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.65
Room Quality: 9.4
Amenities: 9.13
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.81
T
Ton couple nl
9
2026-07-08 via Nuitee
J
JeanPaul solo_traveller nl
10
2026-07-08 via Nuitee
I
Ilze couple nl
10
2026-07-08 via Nuitee
T
Ton couple nl
9
2026-07-08 via Nuitee
J
John couple gb
10
Pros:

Very pleasant hotel in a lovely peaceful area. Room was very quiet and comfortable. Beautiful nature walks from the door.

Cons:

Nothing really

2026-07-07 via Nuitee
R
René couple nl
8
2026-07-04 via Nuitee
K
KWAN KAI solo_traveller tw
9
2026-07-02 via Nuitee
L
Lars couple nl
10
2026-06-29 via Nuitee
B
Brooke extended_group au
10
2026-06-28 via Nuitee
T
Thomas couple de
6
2026-06-27 via Nuitee
A
Ashley solo_traveller gb
8
2026-06-27 via Nuitee
H
Heidi solo_traveller nl
10
Genoten van luxe, comfort en gastvrijheid op een prachtige locatie.
Pros:

Nieuw, mooi, schoon, luxe, zeer gastvrij.

Cons:

Jammer dat er geen zwembad is.

2026-06-27 via Nuitee
A
Arnold couple nl
10
2026-06-26 via Nuitee
W
Wendy family_with_children de
10
Would 100% recommend!
Pros:

We got a complementary upgrade upon arrival which was fabulous. They surprised us with little gifts for our toddler and dog. The room was spacious and very well designed, modern but honoring the style of the chateau. Breakfast buffet was delicious

2026-06-25 via Nuitee
L
Letty couple nl
8
Pros:

restaurant en bar

2026-06-24 via Nuitee
F
Frank couple nl
10
geweldig
Pros:

Heerlijk hotel, wij komen hier graag, beste hotel van Nederland naar onze menig. Alles is tot in de puntjes verzorgd. Van ontvangst tot vertrek.

Cons:

niets

2026-06-24 via Nuitee
Q
qianyu solo_traveller us
8
Good hotel overall
Pros:

The room is beautiful with good scenery, the staff is nice and helpful.

Cons:

There are many bugs in the room, the staff told me it's normal and expected.
Moreover when I check out, I forgot something in the room and they just throwed it away without asking, I know it's mostly my own mistake but out of all the hotels I visited, only this one doesn't keep the customer's stuff for at least 1day.

2026-06-24 via Nuitee
W
Wilco solo_traveller nl
10
Wauw wat een ervaring
Pros:

De bediening en de sfeer waren super fijn. Toegankelijk, netjes en wat een luxe fijne locatie.

Cons:

Niets, ja te kort gebleven

2026-06-23 via Nuitee
B
Brett couple gb
10
Excellent staff, lovely suite, relaxing spa, top breakfast, dog friendly.
Pros:

Fantastic stay! All the staff were wonderful and genuinely friendly throughout our visit. We recommend the suite, it’s nicely laid out and made the stay even better. The spa was relaxing and spotless, with plenty of treatment options to choose from. Everything was clean and well looked after. Breakfast is not to be missed.

Cons:

Nothing to dislike

2026-06-21 via Nuitee
M
Marsjo couple nl
10
Relaxt zoals gehoopt en persoonlijk
Pros:

Rust en persoonlijke aandacht

2026-06-18 via Nuitee