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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Heated pool
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Public transport tickets
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shallow end
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Experience 5-star rooms with modern amenities, including air conditioning, flat-screen TV, and a spacious private bathroom. Some rooms even boast a balcony for stunning views.
Wellness Facilities
Unwind in the hot tub, hammam, or hot spring bath after a day of exploring. Relaxation is guaranteed with the indoor pool, sauna, and fitness centre available.
Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or vegetarian options. The on-site restaurant offers a culinary experience, while the terrace is perfect for al fresco dining.
Book your stay at Van Oys Maastricht Retreat, a Leading Hotel of the World for a luxurious retreat in Eijsden.
Please inform the property in advance of your stay if you plan to bring dogs.
Please note that a maximum of 2 dogs is allowed per room.
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that dogs will incur an additional charge of € 50 per night.
Please note that dogs must be kept on a lead while in public areas of the property, and are only allowed in your room and in the bar.
Valet parking is available for EUR 25 per stay.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Alles! Top! Wij komen zeker terug
Alles was prima!
Architecture and design are a big plus, but the decisive factors are always the staff and the amenities. I spend most of the year living in hotels in different countries, as my work involves constant travel and meetings — almost always 5-star hotels, and only rarely 4-star ones.
The things I liked most:
• excellent front desk staff
• a large on-site parking area
• outstanding breakfast staff and a breakfast that deserves 10 out of 10
• attention to detail and respect for the history of the place
• complimentary water and apples in the room
Now for the disappointing part:
• In the room, the water in the shower was only cool, barely warm.
• The bathroom floor was icy cold, and the ventilation system was constantly running, turning the room into a refrigerator.
• A separate and major issue was the restaurants. Despite having less than 40% occupancy, they refused to seat me for dinner, saying they were fully booked, while in reality only a couple of tables were occupied. The front desk staff had to persuade the restaurant in the main building to serve me — the funny thing is, I was alone. This was the first time this has ever happened to me in a hotel with two restaurants.
The receptionist spent about 10 minutes explaining and convincing them that I was just one guest, yet they kept insisting the restaurant was full. It was quite surprising to end up dining in a restaurant where, across three dining rooms on the entire floor, only two tables were occupied — including mine, for one person. It was 9:00 PM, and the restaurant never became busy for the rest of the evening.
At the same time, the food at dinner was far worse than the breakfast, which had been excellent.
The modern comfort and quietness. The restaurants and bar. Very good location very close to Maastricht.
Nothing comes to mind
I stayed at Van Oys for one night on a business trip and was extremely impressed. The hotel combines beautiful design with a calm, upscale atmosphere. The room was very comfortable, the spa was excellent, and the overall level of service truly stood out. The staff were exceptionally friendly, helpful, and professional, making the stay effortless from start to finish. Even for a short stay, everything was perfectly taken care of. Highly recommended.
Hotel tres agreable, superbe petit dejeuner, tres bon spa
RaS
Create restaurant en de waanzinnige bedden
Ontbijt erg goed!
Zeer trage service restaurant Maes,s avonds, lange wachttijd
Service, zeer schoon, vriendelijk personeel, ontbijt
Hotelkamer was erg gehorig. Hoorde de buren boven lopen, alles op de gang en de hond op de gang blafte 4 uur lang
не было мест в ресторане для постояльцев отеля
Het ontbijt
De omgeving
De bedden
Receptie: duurde te lang, te veel personeel, terwijl wij op dat moment de enige gasten waren om in te checken. Het welkom heten is een mooie geste, maar soms wil je gewoon naar je kamer.
Vragen: het steeds vragen van het personeel of we gingen ontbijten, dineren etc. Soms wil men gewoon rust.
Kleed: geconcludeerd hebben, dat we over het kleed struikelde, dit omdat de punt van het stugge kleed omhoog stond. We hebben dit uiteraard gemeld bij de receptie. Dit euvel was bekend, maar helaas werd hier niets mee gedaan, niet creatief (tijdelijk dubbelzijdig tapijt tape of een andere kamer regelen waar dit euvel niet van toepassing was), erg jammer.
Badkamer: het niet vanuit de badkamer het gordijn kunnen bedienen, dit geeft toch minder privacy.
Airco: nadat de kamer was opgeruimd, stond het raam open en de airco aan, zonde van de elektriciteit.
Raam: er was geen hor aanwezig, dus ‘s nachts met open raam slapen en zonder hor in een bosrijke omgeving is niet ideaal.
Afzuiging: als je echte stilte zou willen en dat is zeker mogelijk, dan kan het raam open en is het buiten stil (althans toen wij er waren), maar dan hoor je nog steeds de afzuiging en dat is toch een beetje jammer.
Geluid: je hoort je bovenburen duidelijk lopen, erg irritant en de deuren vallen ook met een duidelijk geluid in het slot.
Geur: de geur van de aanwezige handzeep en douchegel etc. niet fijn.
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