West End Motel & Backpackers

Hotels
4.9 (207 reviews)
268 Hindley Street , Adelaide , au

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Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
2.81
Concern about bathroom and dorm facilities maintenance; mold and odor issues mentioned.
Service
5.28
Mixed feedback on service; rude staff complaints noted.
Location
8.32
Location praised for convenience and access to city transportation.
Room Quality
3.77
Issues with shared room conditions; complaints about cleanliness and comfort.
Amenities
4.8
Limited mention; amenities average for this hotel tier.
Value for Money
4.76
Value acknowledged but limited by service and cleanliness issues.
Food and Beverage
4.71
No mention of food and beverage; assigned average rating.
Overall Experience
4.78
Experience positively impacted by location and some friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:09

Property Description

Convenient Location
Located in the heart of Adelaide's CBD, West End Motel & Backpackers is just a stone's throw away from popular landmarks like Beehive Corner Building and Rundle Mall.

Comfortable Amenities
Enjoy the convenience of a shared kitchen, a shared lounge, and complimentary WiFi during your stay at this 3-star hotel.

Nearby Attractions
Explore Adelaide with ease as Victoria Square, Art Gallery of South Australia, and Ayers House Museum are all within walking distance from the property.

To experience the best of Adelaide's city life, book your stay at West End Motel & Backpackers today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.9
Based on 207 reviews
Cleanliness: 2.81
Service: 5.28
Location: 8.32
Room Quality: 3.77
Amenities: 4.8
Value for Money: 4.76
Food and Beverage: 4.71
Overall Experience: 4.78
L
Luke • solo_traveller • au
1
2026-03-17 • via Nuitee
L
Lara • solo_traveller • de
8
Pros:

Owner, rooms

2026-03-16 • via Nuitee
N
nicole • couple • au
1
disgusting bathroom sink loaded with old toothpaste, hairballs in the shower, taps dripping
2026-03-13 • via Nuitee
T
Tereza • solo_traveller • au
10
2026-03-11 • via Nuitee
M
Mark • solo_traveller • au
2
2026-03-07 • via Nuitee
S
Sigrid • solo_traveller • dk
5
2026-03-04 • via Nuitee
K
Keil • solo_traveller • au
4
DISSAPOINTING 🙄
Pros:

Location is good, and central. Good value if your a backpacker, for everyone else with an Australian passport the cost goes up to $120. Rooms were hot and stuffy despite the air conditioner on, it doesn't really cool them much and only made the door jam. Not very clean, no toilet paper, bathrooms were flooded with water, holes in walls. You get what you pay for- it's a backpackers, allthough even for a backpackers I found it below average. 🤷🏾‍♀️

Cons:

Cleanliness
Staff
Hot rooms

2026-03-01 • via Nuitee
K
kazo • solo_traveller • au
1
2026-02-24 • via Nuitee
K
Keith and Bek • couple • au
3
If you want to stay in a room that hasn't been cleaned then this is the place for you
Pros:

The only thing we liked was that the room had a TV

Cons:

The bathroom had not been cleaned. There was someone else's hair all over the floor and in the hand basin. The quilt cover had stuff on it like it had not been washed in between stays. We didn't have a fridge in the room like we did last time and that was not stated in the listing. Also there was a lot of yelling and screaming happening during the night. We tried messaging the motel but got no response. Also if you need anything you can only contact them for a few hours in the morning and then a few hours in the evening. Makes it very hard

2026-02-22 • via Nuitee
A
Amir • solo_traveller • au
1
This easily qualifies for the worst place to stay in all of Australia.
Pros:

nothing

Cons:

Every time there is a random person at reception. This time, a racist old local with no shirt, ready to attack customers if he didn't like them. They charge for towel which have stains discoloured and smelly.

2026-02-13 • via Nuitee
D
Dario • solo_traveller • au
7
2026-02-12 • via Nuitee
P
Peter • solo_traveller • au
7
Pros:

Great location, short walk to just about anywhere in town.

Cons:

Basic rooms but the price matches.

2026-02-12 • via Nuitee
D
Dinakaran • solo_traveller • au
1
Very very bad
Pros:

Waste of money

Cons:

Nothing to say

2026-02-11 • via Nuitee
I
Ibrahim • solo_traveller • fr
9
2026-02-10 • via Nuitee
A
Alphonse • solo_traveller • au
10
2026-01-30 • via Nuitee
A
Alphonse • solo_traveller • au
10
2026-01-30 • via Nuitee
V
Vincent • solo_traveller • au
8
valua for money
Pros:

location

Cons:

friendly

2026-01-25 • via Nuitee
E
Emma • solo_traveller • au
1
Strange people, strange how management let's it happen
Cons:

Where do i even begin? The room i shared was with an older lady who lives there. She's made the room her home and was so fussy and telling me all these rules she's made. Even threatening to lock people out after a certain time and if they aren't back before then you have to sleep on the shared lounge. Apparently she's chosen to clean the room and not let the cleaners in so there is mold in the shower and around the windows which also doesn't have fly screens on. She's tied rope between the beds to hang her washing on and its a choaking hazard if you don't duck. The beds squeak from the slightest movement and the mattress dips in places. There was no toilet paper in the dispenser and only a small amount on a role sitting on top which ran out pretty quickly

2026-01-20 • via Nuitee
A
Arshjeev • solo_traveller • au
1
2026-01-19 • via Nuitee
D
Dalida Joanna • solo_traveller • pl
4
Cons:

Drunk woman in my room :(

2026-01-19 • via Nuitee