West End Motel & Backpackers

Hotels
4.9 (194 reviews)
268 Hindley Street , Adelaide , au

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Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
2.81
Concern about bathroom and dorm facilities maintenance; mold and odor issues mentioned.
Service
5.28
Mixed feedback on service; rude staff complaints noted.
Location
8.32
Location praised for convenience and access to city transportation.
Room Quality
3.77
Issues with shared room conditions; complaints about cleanliness and comfort.
Amenities
4.8
Limited mention; amenities average for this hotel tier.
Value for Money
4.76
Value acknowledged but limited by service and cleanliness issues.
Food and Beverage
4.71
No mention of food and beverage; assigned average rating.
Overall Experience
4.78
Experience positively impacted by location and some friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:09

Property Description

Convenient Location
Located in the heart of Adelaide's CBD, West End Motel & Backpackers is just a stone's throw away from popular landmarks like Beehive Corner Building and Rundle Mall.

Comfortable Amenities
Enjoy the convenience of a shared kitchen, a shared lounge, and complimentary WiFi during your stay at this 3-star hotel.

Nearby Attractions
Explore Adelaide with ease as Victoria Square, Art Gallery of South Australia, and Ayers House Museum are all within walking distance from the property.

To experience the best of Adelaide's city life, book your stay at West End Motel & Backpackers today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.9
Based on 194 reviews
Cleanliness: 2.81
Service: 5.28
Location: 8.32
Room Quality: 3.77
Amenities: 4.8
Value for Money: 4.76
Food and Beverage: 4.71
Overall Experience: 4.78
A
Amir • solo_traveller • au
1
This easily qualifies for the worst place to stay in all of Australia.
Pros:

nothing

Cons:

Every time there is a random person at reception. This time, a racist old local with no shirt, ready to attack customers if he didn't like them. They charge for towel which have stains discoloured and smelly.

2026-02-13 • via Nuitee
D
Dario • solo_traveller • au
7
2026-02-12 • via Nuitee
P
Peter • solo_traveller • au
7
Pros:

Great location, short walk to just about anywhere in town.

Cons:

Basic rooms but the price matches.

2026-02-12 • via Nuitee
D
Dinakaran • solo_traveller • au
1
Very very bad
Pros:

Waste of money

Cons:

Nothing to say

2026-02-11 • via Nuitee
I
Ibrahim • solo_traveller • fr
9
2026-02-10 • via Nuitee
A
Alphonse • solo_traveller • au
10
2026-01-30 • via Nuitee
A
Alphonse • solo_traveller • au
10
2026-01-30 • via Nuitee
V
Vincent • solo_traveller • au
8
valua for money
Pros:

location

Cons:

friendly

2026-01-25 • via Nuitee
E
Emma • solo_traveller • au
1
Strange people, strange how management let's it happen
Cons:

Where do i even begin? The room i shared was with an older lady who lives there. She's made the room her home and was so fussy and telling me all these rules she's made. Even threatening to lock people out after a certain time and if they aren't back before then you have to sleep on the shared lounge. Apparently she's chosen to clean the room and not let the cleaners in so there is mold in the shower and around the windows which also doesn't have fly screens on. She's tied rope between the beds to hang her washing on and its a choaking hazard if you don't duck. The beds squeak from the slightest movement and the mattress dips in places. There was no toilet paper in the dispenser and only a small amount on a role sitting on top which ran out pretty quickly

2026-01-20 • via Nuitee
A
Arshjeev • solo_traveller • au
1
2026-01-19 • via Nuitee
D
Dalida Joanna • solo_traveller • pl
4
Cons:

Drunk woman in my room :(

2026-01-19 • via Nuitee
M
Marks • solo_traveller • au
1
2026-01-16 • via Nuitee
S
Sam • solo_traveller • au
10
2026-01-12 • via Nuitee
T
Troy • solo_traveller • au
7
2025-12-30 • via Nuitee
E
Erin Louise • extended_group • gb
3
Pros:

Location was useful to get into adelaide

Cons:

Staff were not great, felt quite uncomfortable with their manner.
Cleanliness of room was very poor, bathroom looked like it hadn’t been clean for a long time. There were cables and extension leads running out of the room and was overall not a great experience.

2025-12-27 • via Nuitee
R
Rachel • solo_traveller • au
9
2025-12-22 • via Nuitee
M
michael • solo_traveller • au
2
Pros:

Location

Cons:

Filthy

2025-12-21 • via Nuitee
G
George • couple • au
1
2025-12-20 • via Nuitee
J
Joe • solo_traveller • au
8
2025-12-20 • via Nuitee
T
Talbot • solo_traveller • au
4
2025-12-20 • via Nuitee