White Lotus - Heritage Hotel

Hotels
9.1 (37 reviews)
14/38 Đường Ngô Tất Tố , Ho Chi Minh City , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious breakfast
Cons:
Wi-Fi issues
Occasional hot water problems
Balcony door gaps

Categories

Cleanliness
9.24
Rooms very clean according to guest feedback.
Service
9.71
Super friendly staff, attentive to guests' needs.
Location
9.25
Top location in a lively neighborhood, yet quiet.
Room Quality
8.7
Rooms are cozy and comfortable with necessary amenities.
Amenities
8.73
Standard quality for this hotel tier.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
9.24
Breakfasts are delicious and well-prepared.
Overall Experience
9.21
A pleasant stay with a welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:33

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and a private bathroom ensuring a comfortable stay.

Convenient Location
Situated near popular landmarks such as Vietnam History Museum and Diamond Plaza for easy exploration of the city.

Exceptional Service
Enjoy free WiFi, room service, and a 24-hour front desk for all your needs at White Lotus - Heritage Hotel.

Book now for an unforgettable stay in Ho Chi Minh City with White Lotus - Heritage Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 37 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.21
C
Christopher solo_traveller gb
10
A short yet enjoyable stopover and highly recommended.
Pros:

A good location for peace yet close to where it’s happening! Clean and well managed with super staff.

2026-04-18 via Nuitee
M
Meta solo_traveller id
9
Beautiful little hotel with wonderful staffs and great breakfast!
Pros:

Beautiful little hotel - room and bathroom are beautifully designed. The bed was really comfortable. Bathroom super clean. I love the various local options we get to pick for breakfast. The staffs were attentive and helpful. I was helped a lot by An and Vy during my stay there, who are super kind and friendly. I picked this place because I had work nearby, so the location was perfect for that. If you’re in Vietnam for tourist attractions, you’d probably have to take motorbike or car ride to get to those destinations. But the White Lotus hotel is located in a very local place, not far from a big market too. So if you’re the type that likes to be surrounded by the lovely locals, this is perfect for that. And lastly, even though it’s an area that is very local, the hotel is tucked away on an alley so it is quiet and you don’t hear the noise of the street so much. I absolutely love it.

Cons:

First of all, this is not a deal breaker and I really loved my stay at White Lotus Heritage. But just fyi the room I picked was the one with no window. However, there is a glass block that acts as a replacement that lets in some light from the outside (the staircase area). That is a great plus point. Yet at the same time, if you need total darkness to sleep, bring some eye masks because it will never be totally dark in the room. :)

2026-04-15 via Nuitee
T
Tatiana couple ru
10
2026-04-09 via Nuitee
E
Evgeny couple ru
5
Средненький мини отель
Pros:

Расположение. Отель производит приятное впечатление.

Cons:

Завтраки скудные.

2026-04-05 via Nuitee
A
Agnieszka couple pl
9
2026-03-20 via Nuitee
C
Claudia couple it
10
Ottima struttura, Thanh An è una bellissima persona
Pros:

Abbiamo trascorso quattro notti all'hotel e ci siamo trovati veramente bene. La struttura è pulita e si trova in un vicolo lontano dal caos dove è possibile dormire in tranquillità.
La camera è molto ampia ed è dotata di un bel bagno e aria condizionata. Forniti asciugamani morbidissimi e accappatoi.
Abbiamo apprezzato la gentilezza di Thanh An che è davvero una persona meravigliosa ed estremamente disponibile per tutto. Ci ha aiutato a cambiare i soldi, ci ha portato i vestiti in lavanderia e ci ha preparato delle ottime colazioni. Una persona unica e speciale che ricorderemo per sempre per la sua gentilezza.
La struttura non si trova in pieno centro, bisogna camminare circa 20min ma con un taxi si arriva in meno di 7. Il quartiere in cui è inserita è molto caotico e popolare (non in senso offensivo): noi lo abbiamo apprezzato perché abbiamo potuto cogliere la quotidianità della gente fin dalle prime ore dell'alba.
Qualità prezzo imbattibili.

2026-03-18 via Nuitee
M
Marney solo_traveller au
10
My go to stay in HCMC
Pros:

Beautiful decor great service!

Cons:

Nothing all good :)

2026-03-18 via Nuitee
D
Dominik couple pl
10
Super pracownicy !!!
Pros:

Kameralny obiekt, idealny do zwiedzania Ho Chi Minh. Bardzo czysto, codziennie sprzatane, codziennie wymieniane reczniki. Sniadanie do wyboru dzien wczesniej na zamowienie i rano przygotowywane, super kawa. Najwiekszym atutem jest zaloga pracownicy, usmiechni, uprzejmi, mili, cos pieknego. Ho Phi, Thanh An dziekujemy byliscie super. W ostatni dzien corka zostawila sluchawki do telefonu w pokoju jak wrocilismy po bagaze to Ho Phi nam je szybko przyniosl z usmiechem inaczej by zostaly. Super zaloga, brawo. Thanh An ogarnal nam wycieczki w sajgonie, wszystko super.

Cons:

Jeden z 2 pokoi byl bardzo maly wiec na dluzsze pobyty moze byc ciezej. Ale to pierdola.

2026-03-17 via Nuitee
L
Lou couple fr
9
Très bon séjour
Pros:

Le réceptionniste An est vraiment très sympathique, tout au long du séjour il était aux petits soins avec nous. L’hôtel est très propre et dans une rue très calme sans bruit la nuit. Le petit déjeuner est très bon, super.

Cons:

Pression de la douche pas très forte au 3ème étage

2026-03-12 via Nuitee
S
SigSid solo_traveller de
10
Such an amazing place and location!
Pros:

The location and facility was absolutely amazing. Quiet in the center and with such a great design and lighting. Loved it. Staff was also amazing and always there, contactable via whatsapp and supportive.

Cons:

There is absolutely nothing to complain about as this was a 10/10 place and experience.

2026-03-09 via Nuitee
M
Maria-Anna family_with_children de
10
Pros:

Außerordentlich schönes kleines Hotel, sehr freundliches Personal (Thanh An war immer sehr zuvorkommend), sehr gutes Frühstück

2026-03-06 via Nuitee
Łukasz Flowger couple th
6
Pros:

Personel był naprawdę bardzo pomocny, kompetentny i robił wszystko aby umilić nam pobyt. Szczególnie Pan An.
Cicha i spokojna okolica.
Świeżo wyremontowany hotel z odnowionymi łazienkami.

Cons:

Niestety ale ciśnienie wody było bardzo słabe (należałoby zainstalować dodatkowe pompy).
Czasami w łazience okropnie śmierdziało z rur.

2026-03-02 via Nuitee
A
Amanda couple au
10
I have stayed in 5 star hotels but for the price I honestly believe this is the nicest big city hote
Pros:

We arrived late after a long flight and were greeted by the friendliest of welcomes. I had an amazing sleep in the large comfortable bed with soft Cotten linen and the perfect doona to match the necessary aircon

Cons:

Nothing

2026-02-11 via Nuitee
R
Rojko couple si
10
Top location, super friendly stuff
Pros:

Super friendly staff, rooms very clean

2025-09-15 via Nuitee
M
Martine couple fr
10
Pros:

Joli petit îlot de calme dans un quartier animé. Jolie chambre avec balcon, vue rue , petite mais avec tout le confort nécessaire , dans une ambiance cosy. Le personnel etait au petit soin pour nous. Than An toujours attentionné et souriant, attentif au bien-être des clients, ainsi que Phi. Agréable séjour

2025-08-16 via Nuitee
P
Polina couple ru
8
Pros:

A lovely hotel with a great location. The courtyard is clean and quiet, with no disturbances. The breakfasts are delicious, and you can choose them in the evening, and they will be prepared for you just before breakfast. The staff is friendly, helpful, and tactful, and they are available 24/7. Special thanks to An, who is a fantastic receptionist!

Chúng tôi thích mọi thứ! Chúc bạn may mắn và thành công! Hẹn gặp lại!

Cons:

There are a few drawbacks: the Wi-Fi doesn't always work, especially in the rooms; there are occasional issues with hot water in the showers; and the balcony door doesn't close completely, with gaps on both sides. But this is more of a motivation for development, not a problem!

2025-08-06 via Nuitee
A
Arthur solo_traveller au
10
Pros:

The receptionists: An and Phi were super friendly and helpful

2025-07-28 via Nuitee
L
Laura couple ch
9
Pros:

Sehr freundlich, sehr sauber und ruhig. Die Betten waren extrem bequem. Das schöne Hotel liegt in einem belebten Stadtviertel, in einer ruhigen Seitenstraße.

2025-07-10 via Nuitee
couple gb
8
Pros:

Breakfast was amazing and the reception guy was fantastic with us. He was very helpful and made breakfast beautifully.

2025-07-09 via Nuitee
C
Christopher review category business travellers au
9
A "non-western" hotel that was super comfy, staff amazing and well located
Pros:

The staff - particularly the manager just could not do enough. Exceptional service

Cons:

It totally met expectations

2025-05-04 via Nuitee