White Lotus - Heritage Hotel

Hotels
9.1 (28 reviews)
14/38 Đường Ngô Tất Tố , Ho Chi Minh City , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Delicious breakfast
Cons:
Wi-Fi issues
Occasional hot water problems
Balcony door gaps

Categories

Cleanliness
9.24
Rooms very clean according to guest feedback.
Service
9.71
Super friendly staff, attentive to guests' needs.
Location
9.25
Top location in a lively neighborhood, yet quiet.
Room Quality
8.7
Rooms are cozy and comfortable with necessary amenities.
Amenities
8.73
Standard quality for this hotel tier.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
9.24
Breakfasts are delicious and well-prepared.
Overall Experience
9.21
A pleasant stay with a welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:33

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and a private bathroom ensuring a comfortable stay.

Convenient Location
Situated near popular landmarks such as Vietnam History Museum and Diamond Plaza for easy exploration of the city.

Exceptional Service
Enjoy free WiFi, room service, and a 24-hour front desk for all your needs at White Lotus - Heritage Hotel.

Book now for an unforgettable stay in Ho Chi Minh City with White Lotus - Heritage Hotel.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform White Lotus - Heritage Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 28 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.21
L
Lou couple fr
9
Très bon séjour
Pros:

Le réceptionniste An est vraiment très sympathique, tout au long du séjour il était aux petits soins avec nous. L’hôtel est très propre et dans une rue très calme sans bruit la nuit. Le petit déjeuner est très bon, super.

Cons:

Pression de la douche pas très forte au 3ème étage

2026-03-12 via Nuitee
S
SigSid solo_traveller de
10
Such an amazing place and location!
Pros:

The location and facility was absolutely amazing. Quiet in the center and with such a great design and lighting. Loved it. Staff was also amazing and always there, contactable via whatsapp and supportive.

Cons:

There is absolutely nothing to complain about as this was a 10/10 place and experience.

2026-03-09 via Nuitee
M
Maria-Anna family_with_children de
10
Pros:

Außerordentlich schönes kleines Hotel, sehr freundliches Personal (Thanh An war immer sehr zuvorkommend), sehr gutes Frühstück

2026-03-06 via Nuitee
Łukasz Flowger couple th
6
Pros:

Personel był naprawdę bardzo pomocny, kompetentny i robił wszystko aby umilić nam pobyt. Szczególnie Pan An.
Cicha i spokojna okolica.
Świeżo wyremontowany hotel z odnowionymi łazienkami.

Cons:

Niestety ale ciśnienie wody było bardzo słabe (należałoby zainstalować dodatkowe pompy).
Czasami w łazience okropnie śmierdziało z rur.

2026-03-02 via Nuitee
A
Amanda couple au
10
I have stayed in 5 star hotels but for the price I honestly believe this is the nicest big city hote
Pros:

We arrived late after a long flight and were greeted by the friendliest of welcomes. I had an amazing sleep in the large comfortable bed with soft Cotten linen and the perfect doona to match the necessary aircon

Cons:

Nothing

2026-02-11 via Nuitee
R
Rojko couple si
10
Top location, super friendly stuff
Pros:

Super friendly staff, rooms very clean

2025-09-15 via Nuitee
M
Martine couple fr
10
Pros:

Joli petit îlot de calme dans un quartier animé. Jolie chambre avec balcon, vue rue , petite mais avec tout le confort nécessaire , dans une ambiance cosy. Le personnel etait au petit soin pour nous. Than An toujours attentionné et souriant, attentif au bien-être des clients, ainsi que Phi. Agréable séjour

2025-08-16 via Nuitee
P
Polina couple ru
8
Pros:

A lovely hotel with a great location. The courtyard is clean and quiet, with no disturbances. The breakfasts are delicious, and you can choose them in the evening, and they will be prepared for you just before breakfast. The staff is friendly, helpful, and tactful, and they are available 24/7. Special thanks to An, who is a fantastic receptionist!

Chúng tôi thích mọi thứ! Chúc bạn may mắn và thành công! Hẹn gặp lại!

Cons:

There are a few drawbacks: the Wi-Fi doesn't always work, especially in the rooms; there are occasional issues with hot water in the showers; and the balcony door doesn't close completely, with gaps on both sides. But this is more of a motivation for development, not a problem!

2025-08-06 via Nuitee
A
Arthur solo_traveller au
10
Pros:

The receptionists: An and Phi were super friendly and helpful

2025-07-28 via Nuitee
L
Laura couple ch
9
Pros:

Sehr freundlich, sehr sauber und ruhig. Die Betten waren extrem bequem. Das schöne Hotel liegt in einem belebten Stadtviertel, in einer ruhigen Seitenstraße.

2025-07-10 via Nuitee
couple gb
8
Pros:

Breakfast was amazing and the reception guy was fantastic with us. He was very helpful and made breakfast beautifully.

2025-07-09 via Nuitee
C
Christopher review category business travellers au
9
A "non-western" hotel that was super comfy, staff amazing and well located
Pros:

The staff - particularly the manager just could not do enough. Exceptional service

Cons:

It totally met expectations

2025-05-04 via Nuitee
A
Andriy family with young children cy
10
Perfect place for your stay.
Pros:

First and foremost, a big shoutout to the reception staff — they were exceptionally dedicated, helpful, and genuinely kind throughout our stay. Special thanks to Thanm An, who went above and beyond with outstanding service.

The hotel itself is small and cozy, creating a warm and welcoming atmosphere. Breakfast was delicious, with a nice selection to start the day right. Our room wasn’t very spacious, but it was clean, well-maintained, and had everything we needed. Since the hotel is located away from the busy city center, it was pleasantly quiet, which made for a very relaxing stay.

Overall, we felt very comfortable and well taken care of. Would definitely recommend!

Cons:

One small suggestion — the shower could use a bit of an update or clearer instructions, as it was a little tricky to operate at first. Not a major issue, but worth mentioning.

2025-05-03 via Nuitee
L
La young couple us
9
Superb
Pros:

The hotel keeper T. An was amazing. The service was superlative

Cons:

Shower was hard to operate.

2025-04-25 via Nuitee
J
Julie solo traveller gb
10
A perfectly little cosy hotel tucked in a corner of a busy city!
Pros:

A real little hidden gem in a busy city!. I liked the way that although not directly in the centre everything was very convenient to reach,but importantly a very quiet and relaxing space! The attention to all needs were met very well,and as a solo traveller I felt so very safe.The staff,in particular An were so very caring and the service was always swift and efficient with a cheery smile eveytime I appeared back from a day out. The rooms were very clean and a relaxing environment after a busy hot day of traveling. A TV,kettle and fridge were provided too. The bed was comfortable and towels were replaced everyday if used.
In conclusion as a solo female traveller I would advise this cosy,clean small hotel as a must,with friendly staff. The decor and feel were very relaxing 😊.
I would most definitely go back.

Cons:

Nothing not to like here!
All good 👍

2025-04-16 via Nuitee
L
Lucie young couple cz
10
Lovely hotel
Pros:

We have very pleasant stay in White Lotus, stuff was very helpful and friendly. We would love to stay longer:)) Thank you for everything!

2025-04-13 via Nuitee
P
Paul solo traveller gb
10
Quiet, comfortable, and friendly in a great location
Pros:

So great! Lovely boutique hotel in a beautiful old building. In a back street so its really quiet (important in a loud city). There is no elevator but the staff were so helpful in carrying bags.

The staff were incredibly helpful and professional. An was amazing and so attentive. The breakfast was huge and delicious and the coffee was excellent, beyond expectations!

The area is cool, lots of local food as well as a thriving Japanese community.

Thank you for a great stay, I will be back 🫶

2025-04-13 via Nuitee
O
Ondřej family with young children cz
10
Exceptional
Pros:

Very nice hotel with friendly stuff, especially An was going above and beyond to meet all our requests and make us feel at home.

2025-04-04 via Nuitee
C
Charman young couple vn
8
Cosy city hotel
Pros:

The hotel is in a really good location between Thao Dien and all the sites in D1. The surrounding streets are full of Vietnamese, food, culture and coffee shops. I lived in Ho Chi Minh City for a few years and this is definitely one of my favourite areas.
The hotel room is small but comfortable. The bathroom is very nice. An - the receptionist/ host / manager was amazing and made the stay even more enjoyable. He cooked fresh Vietnamese breakfast every day.

2025-03-25 via Nuitee
M
Mariia young couple ru
9
A good place to stay after a night flight
Pros:

The room was cozy and clean
The staff was friendly
And also we liked the breakfast that we could choose

Cons:

Our room was a little small for 2 persons, but we liked it anyway
The hotel is next to other guesthouses, and sometimes it might be noisy on the street

2025-03-10 via Nuitee