Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great customer service
Clean and comfortable rooms
Good location
Cons:
Restaurant very expensive
Breakfast should be improved
Some issues with staff assistance

Categories

Cleanliness
8.65
Clean and comfortable rooms were mentioned positively.
Service
9.15
Great customer service was highlighted in multiple reviews.
Location
9.15
Location was frequently praised for its accessibility.
Room Quality
8.65
Rooms were described as clean and comfortable.
Amenities
8.65
Amenities were sufficient with a good fitness center and pool.
Value for Money
7.65
Some guests felt the value was not aligned with the price paid.
Food and Beverage
8.15
Praise for breakfast but mentions of improvement needed.
Overall Experience
8.75
Overall, guests had a generally positive experience with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:47

Property Description

Luxurious Amenities
Enjoy a range of upscale amenities including a sauna, 24-hour front desk, and free WiFi throughout the property.

Stunning City Views
Wake up to breathtaking city views from the comfort of your air-conditioned room with a flat-screen TV and a private bathroom.

Delicious Dining Options
Start your day with a delicious breakfast spread offering buffet, à la carte, and continental options.

To experience luxury and comfort in the heart of Kigali, book your stay at Park Inn by Radisson, Kigali.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$80 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 670 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.75
J
Jeremiah solo_traveller gh
10
2026-02-12 via Nuitee
C
Chouinard couple bi
8
I would go back.
Pros:

The staff.

Cons:

Nothing.

2026-02-10 via Nuitee
W
Winta family_with_children et
9
2026-01-25 via Nuitee
F
Faizal family_with_children ug
8
It was a good stay at the hotel…
Pros:

First day the breakfast was lacking but later on it was much better.

Cons:

The staff weren’t helpful enough… and also they didn’t help us with our luggage. But generally the hotel is good.

2026-01-20 via Nuitee
M
Murowa solo_traveller mw
7
Pros:

The room was nice

Cons:

nothing

2026-01-19 via Nuitee
Q
Quality Engineering Company Ltd solo_traveller rw
10
wonderful
Pros:

The location is very calm and easily accessible

2026-01-19 via Nuitee
D
Datir solo_traveller qa
8
Value for money for stay
Pros:

Good

Cons:

Food

2026-01-19 via Nuitee
C
Carla couple cf
8
2026-01-14 via Nuitee
T
Tinos T solo_traveller cd
9
Pros:

a variety of options during breakfast, room was clean and bed very comfortable

2026-01-13 via Nuitee
F
Fernandez Trillo solo_traveller es
7
excellent for proce, very advisable , good choice
Pros:

breakfast good , maybe coffee quality can improve, but the breakfast wis good

Cons:

i missed rooms for work meetings , and conference calls with no noise.

2026-01-12 via Nuitee
D
Dieye WILLIE-HARRY family_with_children gb
10
2026-01-12 via Nuitee
C
Chris couple ke
8
2026-01-09 via Nuitee
D
Denis family_with_children ug
9
2026-01-09 via Nuitee
S
STEPHEN family_with_children ke
9
Pros:

We enjoyed our stay. The staff were cordial and very helpful.

2026-01-06 via Nuitee
solo_traveller hr
7
2026-01-06 via Nuitee
C
Chris solo_traveller ke
8
2026-01-05 via Nuitee
D
Dan solo_traveller us
10
Park Inn By Radisson is the Best In Kigali. Great Customer Service , All Amenities provided & I highly recommend Par
Pros:

Park Inn By Radisson is the Best in Kigali.
Very Accessible , security Provided 24/7,
Great Customer Service & Best African Breakfast 🥞 in Africa!

Cons:

Everything was great 👍!

2026-01-02 via Nuitee
R
RAFIUDDIN JUNEJO family_with_children pk
8
Pros:

Location, service,

Cons:

Restaurant very expensive.

2026-01-02 via Nuitee
D
Dr Myles family_with_children ng
10
Pros:

Clean and comfortable rooms.

Cons:

N/A

2026-01-02 via Nuitee
T
Tanoh Jeanne Francoise family_with_children ci
9
Pros:

Oui

2025-12-23 via Nuitee