Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great customer service
Clean and comfortable rooms
Good location
Cons:
Restaurant very expensive
Breakfast should be improved
Some issues with staff assistance

Categories

Cleanliness
8.65
Clean and comfortable rooms were mentioned positively.
Service
9.15
Great customer service was highlighted in multiple reviews.
Location
9.15
Location was frequently praised for its accessibility.
Room Quality
8.65
Rooms were described as clean and comfortable.
Amenities
8.65
Amenities were sufficient with a good fitness center and pool.
Value for Money
7.65
Some guests felt the value was not aligned with the price paid.
Food and Beverage
8.15
Praise for breakfast but mentions of improvement needed.
Overall Experience
8.75
Overall, guests had a generally positive experience with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:47

Property Description

Luxurious Amenities
Enjoy a range of upscale amenities including a sauna, 24-hour front desk, and free WiFi throughout the property.

Stunning City Views
Wake up to breathtaking city views from the comfort of your air-conditioned room with a flat-screen TV and a private bathroom.

Delicious Dining Options
Start your day with a delicious breakfast spread offering buffet, à la carte, and continental options.

To experience luxury and comfort in the heart of Kigali, book your stay at Park Inn by Radisson, Kigali.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$80 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 670 reviews
Cleanliness: 8.65
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.75
D
Dennis • solo_traveller • de
9
Pros:

Sehr freundliche & hilfsbereite Mitarbeiter, dazu saubere Zimmer. Der Pool & das Gym sind sehr empfehlenswert.

Cons:

Relativ teuer.

2026-04-02 • via Nuitee
D
Deyvid • solo_traveller • fr
9
Un bel Hotel avec un personnel au top !
Pros:

Park Inn hotel est un hotel appréciable.
Le personnel est impeccable et soucieux du bien être du client.
Belle piscine et belle salle de sport.
Le restaurant et le petit déjeuner sont parfaits.

Cons:

Seul bémol : sa localisation un peu éloignée du centre, mais en taxi-moto, cela va très vite

2026-03-31 • via Nuitee
A
Archana Dharmesh • family_with_children • ke
8
Pros:

Central location and spacious rooms.

2026-03-30 • via Nuitee
P
philippe • couple • nl
9
An oasis of luxury and great service, fantastic pool and facilities.
Pros:

Beautiful hotel, very modern, with a GREAT pool at facilitlies. An oasis of comfort.

Cons:

All good.

2026-03-27 • via Nuitee
M
Marion • solo_traveller • de
10
Pros:

Sehr gute Lage, schöner Pool, alles bestens gepflegt und sehr kompetentes und hilfreiches Personal.

2026-03-20 • via Nuitee
S
Shivanand • couple • tz
9
2026-03-17 • via Nuitee
F
flora • family_with_children • ci
9
Super dans l’ensemble
Pros:

La chambre ,la cuisine , et le Spa

Cons:

Le temps d’attente des commandes

2026-03-16 • via Nuitee
H
Hilal • solo_traveller • dk
5
Decent stay, but horrible value for money.
Pros:

Beautiful rooms, welcoming staff. Very nice gym facilities.

A great stay if the price was lower.

Cons:

While welcoming, staff seemed inexperienced. Wait time at the restaurant was very long, even when no guests. Loud banging sounds outside by cleaning staff at the pool every morning.

In general not a bad stay, but you find much better alternatives in the area, without the inconveniences at park Inn and at a lower price.

2026-03-16 • via Nuitee
K
Kayalvizhi • solo_traveller • ae
8
Overall experience is good
Pros:

Location

Cons:

None

2026-03-14 • via Nuitee
V
Vuyelwa • family_with_children • zm
6
2026-03-14 • via Nuitee
O
Olafs • solo_traveller • lv
9
2026-03-12 • via Nuitee
M
Mohammad Kashif • family_with_children • ae
10
2026-03-11 • via Nuitee
P
Pienaar • extended_group • za
9
Value for money
Pros:

Comfortable and clean hotel in a good location Very nice breakfast

Cons:

Nothing

2026-03-04 • via Nuitee
V
Vishal • solo_traveller • ug
7
just the toilet stink was bad often
Pros:

very good overall

Cons:

my toilet had a bad stink like a drain. i was on the 4th level.

2026-02-26 • via Nuitee
J
Jeremiah • solo_traveller • gh
10
2026-02-12 • via Nuitee
C
Chouinard • couple • bi
8
I would go back.
Pros:

The staff.

Cons:

Nothing.

2026-02-10 • via Nuitee
W
Winta • family_with_children • et
9
2026-01-25 • via Nuitee
F
Faizal • family_with_children • ug
8
It was a good stay at the hotel…
Pros:

First day the breakfast was lacking but later on it was much better.

Cons:

The staff weren’t helpful enough… and also they didn’t help us with our luggage. But generally the hotel is good.

2026-01-20 • via Nuitee
Q
Quality Engineering Company Ltd • solo_traveller • rw
10
wonderful
Pros:

The location is very calm and easily accessible

2026-01-19 • via Nuitee
M
Murowa • solo_traveller • mw
7
Pros:

The room was nice

Cons:

nothing

2026-01-19 • via Nuitee