PANTAI REGAL CITY HOTEL @ Kuantan City Centre

Hotels
A25 & A27, JALAN TUN ISMAIL 1, , Kuantan , my

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Facilities

Offsite parking discounted rates available
Restaurant
Lift / Elevator
Concierge service
Coffee Shop on site
24-hour security
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Good service
Cons:
Poor cleanliness
Leaking air conditioning
Inefficient amenities

Categories

Cleanliness
1
Many reviews mentioned poor cleanliness, with dirty rooms and bathrooms.
Service
1
Most reviews described service as standard with some positive remarks.
Location
1
The location received many positive comments, noted as convenient and near shopping.
Room Quality
1
Several comments indicated problems with room quality such as leaking air conditioning.
Amenities
1
Limited positive mentions about amenities, with some complaints about parking.
Value for Money
1
Mixed sentiments regarding value, with some stating it did not meet expectations.
Food and Beverage
1
No comments specifically addressing food and beverage offered.
Overall Experience
1
Negative experiences were mentioned, particularly relating to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 16:23

Property Description

Convenient Location
Located in Kuantan City Centre, just minutes away from popular attractions like Kuantan 188 Tower and Sultan Ahmad Shah International Convention Centre.

Essential Amenities
Enjoy a comfortable stay with facilities like a restaurant, a 24-hour front desk, and free WiFi available throughout the property.

Nearby Attractions
Explore nearby landmarks such as Heroes Museum and Masjid Sultan Ahmad Shah 1, as well as Taman Gelora and Natural Batik Factory not too far away.

Ready to experience Kuantan in comfort and style? Book your stay at PANTAI REGAL CITY HOTEL now!

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
I
Ilham Sufiana binti • solo_traveller • my
8
Pros:

Good location. Near to mall

Cons:

Not so clean

2026-04-10 • via Nuitee
H
hasmahani • solo_traveller • my
1
bad . The reception will ask you for car plate number without explaining. Its turn that i think thats for my parking pay
Pros:

nothing, old and bad condition.

Cons:

nothing

2026-04-10 • via Nuitee
W
wei soon • solo_traveller • my
10
2026-04-10 • via Nuitee
M
Miril • solo_traveller • my
8
2026-04-08 • via Nuitee
Y
Yuhaida • extended_group • my
7
Ok with the price paid, staff was friendly
Pros:

No breakfast provided

Cons:

The external door to the toilet is open n the glass is cracked, not safety

2026-04-07 • via Nuitee
J
jose • solo_traveller • pt
8
2026-04-05 • via Nuitee
C
Chat528 • solo_traveller • gb
9
Pros:

Superb central location, with three major malls only a few minutes walk away. Only ten minutes walk to the waterfront and Padang. Family Mart round the corner. Located on an attractive street, the hotel is in a new modern building with everything looking fresh and in excellent condition. Def three star quality.

Extremely satisfied with my decent sized room: super clean, very comfortable bed, excellent aircon and wifi, kettle, v good bathroom, wardrobe and good furniture. Stayed for over a week and found my room extremely peaceful and quiet.

Daily housekeeping, some of the receptionists were friendly, all public areas nice and clean, you can't expect a better centrally located hotel for this price!

Cons:

Not such a big deal, but it would have been nice if there was a seat and table outside the front of the hotel (for us smokers). Also, it got frustrating when, on occasion, I placed a 'Do Not Disturb' sign outside my door, but still got a call from reception, waking me up, asking if I wanted my room cleaned...

2026-04-04 • via Nuitee
M
mohd izman • couple • my
10
2026-04-02 • via Nuitee
M
M.Mustaqim • solo_traveller • my
10
2026-04-01 • via Nuitee
Z
Zarina • couple • my
10
Regal beach city of kuantan
Pros:

Best hotel,s location,nice and freely staffs,s service,good value of bucks,peaceful for mind (size of room), and quite (no annoying sounds of animals ).

Cons:

Slow internet services,no refrigerator.

2026-03-31 • via Nuitee
Y
yanie • family_with_children • my
7
2026-03-31 • via Nuitee
M
Mohd Zulilah • solo_traveller • my
6
Pros:

Location is good & the rental is considered spacious for the price

Cons:

A/C not working properly

2026-03-31 • via Nuitee
A
Azli • solo_traveller • my
8
2026-03-31 • via Nuitee
Cikgu ej • couple • my
8
2026-03-30 • via Nuitee
H
Haslinda • couple • my
8
Convince
Pros:

The location of the hotel

Cons:

Parking issue

2026-03-30 • via Nuitee
F
Faz • family_with_children • my
8
2026-03-29 • via Nuitee
T
Trevor • couple • au
9
2026-03-28 • via Nuitee
A
Azie • couple • my
8
2026-03-27 • via Nuitee
L
Lew • solo_traveller • my
7
2026-03-27 • via Nuitee
S
Sazuwan • extended_group • my
10
2026-03-26 • via Nuitee