Home2 Suites By Hilton Kalamazoo Downtown, Mi

Hotels
Home2 Suites by Hilton
8.6 (377 reviews)
303 North Rose Street , Kalamazoo , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast options limited
Parking fees
Some cleanliness issues

Categories

Cleanliness
8.36
General comments indicate rooms were clean, but some areas noted as a bit dirty.
Service
8.93
Staff were described as very helpful and friendly in multiple reviews.
Location
9.17
Multiple reviews highlight the great location, especially for access to attractions.
Room Quality
8.62
Rooms are spacious and generally well-maintained, with some amenities noted.
Amenities
8.45
Breakfast options criticized, but other amenities like the kitchen suites were praised.
Value for Money
8.61
Reasonable value for the price considering amenities and location.
Food and Beverage
7.96
Breakfast received mixed reviews with some options viewed as inadequate.
Overall Experience
8.73
Overall positive experiences, despite a few critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:21

Property Description

Convenient Location
Located in the heart of Kalamazoo, Home2 Suites By Hilton Kalamazoo Downtown, Mi offers easy access to popular attractions like Kellogg Arena and Western Michigan University.

Modern Amenities
Enjoy a comfortable stay with 24-hour front desk service and complimentary WiFi throughout the hotel. The contemporary design and thoughtful amenities ensure a relaxing experience for guests.

Nearby Attractions
Explore nearby sites such as Gilmore Car Museum and Miller Auditorium, all just a short distance away. With the convenience of the Kalamazoo/Battle Creek International Airport nearby, your travels are made effortless.

Book your stay at Home2 Suites By Hilton Kalamazoo Downtown, Mi for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 377 reviews
Cleanliness: 8.36
Service: 8.93
Location: 9.17
Room Quality: 8.62
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 7.96
Overall Experience: 8.73
D
Dan solo_traveller us
10
Pros:

Staff very friendly and helpful.
Room clean and bed really comfortable.

Cons:

Everything was more than acceptable.

2026-04-25 via Nuitee
family_with_children us
10
2026-04-24 via Nuitee
M
Modupe family_with_children us
8
Pros:

The rooms were clean and beds were comfortable, really enjoyed the shower.

Cons:

The lobby was untidy especially area behind the check in counter, scraps of paper on the floor, needed to be swept.

2026-04-19 via Nuitee
B
Brandon solo_traveller us
10
Pros:

Sweet location

2026-04-13 via Nuitee
J
Jennifer family_with_children us
8
2026-04-06 via Nuitee
D
Debra couple us
9
Pros:

Nice room. Great breakfast.

Cons:

After we paid for room. We were told 20.00 to park in the parking garage. Now you can park on the street 6 pm to 6 am but you can get towed. This fee needs to be told up front.

2026-04-02 via Nuitee
R
Robinson family_with_children us
10
2026-03-26 via Nuitee
E
Emily family_with_children us
10
Pros:

Clean, friendly staff, good location in downtown area, comfy beds, good amenities.

Cons:

Nothing

2026-03-16 via Nuitee
K
Karon family_with_children us
10
Pros:

Great location

2026-03-02 via Nuitee
D
Dominique couple us
8
2026-02-25 via Nuitee
D
Dylan solo_traveller us
10
2026-02-23 via Nuitee
M
Mendolia extended_group us
7
Cons:

Parking garage was difficult and the confusion between the two hotels was sort of challenging

2026-02-12 via Nuitee
C
Charles couple us
8
2026-02-09 via Nuitee
C
Charles couple us
8
2026-02-09 via Nuitee
M
Mary couple us
10
Great stay . Only problem was the shower took a while to warm up.
Pros:

I did not have the breakfast . We had to leave before breakfast to get to the hospital for surgery.

Cons:

The water for the shower took like 10 minutes to get warm.

2026-01-28 via Nuitee
M
Mohamed solo_traveller us
2
Bad
Pros:

The pool

Cons:

When I first came in after a long flight. I came to my room, the heating was not working and no hot water. After unpacking, I went to the reception telling him to offer sending maintenance, I told him no, I need to change the room and I’m not staying until maintenance. There was no water to drink or cattle and even the coffee machine was not working. I had to grab all my unpacked stuff and go to the reception until I get issued a new room waiting with my bags in the reception then go to another floor. It was one of the worst experiences I tried with Hilton. The guy in the reception was just trying to follow the rules and help but it was totally unpleasant experience

2026-01-21 via Nuitee
L
Laura family_with_children us
9
2026-01-19 via Nuitee
B
Belinda R solo_traveller us
10
Will not be staying at another Home2.
Pros:

The location was ok. Staff was very helpful and the rooms were very nice.
The fact about having a nice size refrigerator. A lot of room for 4 people.

Cons:

This is the first time we had to pay for parking. We don't understand this when we are staying in your hotel. The breakfast wasn't great.

2026-01-19 via Nuitee
L
Laurie family_with_children us
10
Very comfortable and the staff was super nice!
Pros:

Clean

Cons:

No clear directions to the parking garage from the inside of the hotel

2026-01-19 via Nuitee
A
Amy solo_traveller us
7
2026-01-19 via Nuitee