Home2 Suites By Hilton Kalamazoo Downtown, Mi

Hotels
•
Home2 Suites by Hilton
8.6 (372 reviews)
303 North Rose Street , Kalamazoo , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast options limited
Parking fees
Some cleanliness issues

Categories

Cleanliness
8.36
General comments indicate rooms were clean, but some areas noted as a bit dirty.
Service
8.93
Staff were described as very helpful and friendly in multiple reviews.
Location
9.17
Multiple reviews highlight the great location, especially for access to attractions.
Room Quality
8.62
Rooms are spacious and generally well-maintained, with some amenities noted.
Amenities
8.45
Breakfast options criticized, but other amenities like the kitchen suites were praised.
Value for Money
8.61
Reasonable value for the price considering amenities and location.
Food and Beverage
7.96
Breakfast received mixed reviews with some options viewed as inadequate.
Overall Experience
8.73
Overall positive experiences, despite a few critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:21

Property Description

Convenient Location
Located in the heart of Kalamazoo, Home2 Suites By Hilton Kalamazoo Downtown, Mi offers easy access to popular attractions like Kellogg Arena and Western Michigan University.

Modern Amenities
Enjoy a comfortable stay with 24-hour front desk service and complimentary WiFi throughout the hotel. The contemporary design and thoughtful amenities ensure a relaxing experience for guests.

Nearby Attractions
Explore nearby sites such as Gilmore Car Museum and Miller Auditorium, all just a short distance away. With the convenience of the Kalamazoo/Battle Creek International Airport nearby, your travels are made effortless.

Book your stay at Home2 Suites By Hilton Kalamazoo Downtown, Mi for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges are applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 372 reviews
Cleanliness: 8.36
Service: 8.93
Location: 9.17
Room Quality: 8.62
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 7.96
Overall Experience: 8.73
M
Mendolia • extended_group • us
7
Cons:

Parking garage was difficult and the confusion between the two hotels was sort of challenging

2026-02-12 • via Nuitee
C
Charles • couple • us
8
2026-02-09 • via Nuitee
C
Charles • couple • us
8
2026-02-09 • via Nuitee
M
Mary • couple • us
10
Great stay . Only problem was the shower took a while to warm up.
Pros:

I did not have the breakfast . We had to leave before breakfast to get to the hospital for surgery.

Cons:

The water for the shower took like 10 minutes to get warm.

2026-01-28 • via Nuitee
M
Mohamed • solo_traveller • us
2
Bad
Pros:

The pool

Cons:

When I first came in after a long flight. I came to my room, the heating was not working and no hot water. After unpacking, I went to the reception telling him to offer sending maintenance, I told him no, I need to change the room and I’m not staying until maintenance. There was no water to drink or cattle and even the coffee machine was not working. I had to grab all my unpacked stuff and go to the reception until I get issued a new room waiting with my bags in the reception then go to another floor. It was one of the worst experiences I tried with Hilton. The guy in the reception was just trying to follow the rules and help but it was totally unpleasant experience

2026-01-21 • via Nuitee
L
Laura • family_with_children • us
9
2026-01-19 • via Nuitee
L
Laurie • family_with_children • us
10
Very comfortable and the staff was super nice!
Pros:

Clean

Cons:

No clear directions to the parking garage from the inside of the hotel

2026-01-19 • via Nuitee
B
Belinda R • solo_traveller • us
10
Will not be staying at another Home2.
Pros:

The location was ok. Staff was very helpful and the rooms were very nice.
The fact about having a nice size refrigerator. A lot of room for 4 people.

Cons:

This is the first time we had to pay for parking. We don't understand this when we are staying in your hotel. The breakfast wasn't great.

2026-01-19 • via Nuitee
A
Amy • solo_traveller • us
7
2026-01-19 • via Nuitee
L
Lindsay • couple • us
9
2026-01-18 • via Nuitee
K
Karon • family_with_children • us
5
We’d have liked to know the pool was closed
Pros:

It was beautiful

Cons:

The pool was broken

2026-01-11 • via Nuitee
A
Al.Janabi • extended_group • ca
10
Pros:

perfect

Cons:

nothing

2026-01-08 • via Nuitee
A
Alicia • couple • us
5
Decent price for location
Pros:

The location was good and the price was decent

Cons:

The pool was closed the whole weekend we stayed with no prior notice. When we first got there to check in the attendant was on his phone and didn’t notice us standing there to check in. I had to say hello three times for him to put his phone down and apologize for keeping us waiting

2026-01-05 • via Nuitee
I
Imani • couple • us
9
Very nice! It was everything I was looking for and not crazy expensive.
Pros:

Staff was super nice and accommodating. Breakfast was good, although make sure you get up and get down there before things run out because they didn't seem to have refills on some items. I did use their pool and that was heated and very nice for me and my children, but be aware its very cold when you get out. They have doors to the outside that we didn't access just because it's winter time, and I believe played a role in the chilly when leaving the pool. I also left some items and they called to tell me and I was able to go pick them back up, very nice.

Cons:

I think there might have been a dog in the room before. I saw some black hairs that weren't from my family in the bath tub and then a few more in the bed , not many but something that seemed to be missed and could've just been stubborn pet hair/ hair that needed a little extra attention.

2026-01-04 • via Nuitee
K
Kamil • couple • ca
10
2026-01-02 • via Nuitee
D
DEBBIE • couple • us
10
Overall, this hotel was very clean. The location was great and the customer rep. Andre was very pro
Pros:

I have to be honest. The breakfast was not that great. However, it was complimentary, so I guess you could put something in your stomach just wasn't to my liking.

Cons:

The breakfast

2025-12-29 • via Nuitee
A
Al.Janabi • extended_group • ca
10
best hotel ever
Pros:

excelent service .amazing staff, every one was so welcoming and great.

Cons:

nothing .every thing was perfect.

2025-12-25 • via Nuitee
A
Andries • couple • us
9
Pros:

Great central location, and it has everything you need, including a decent breakfast and safe parking.

Cons:

Outside light leaked into our room which wasn't to our liking, so we wore masks.

2025-12-23 • via Nuitee
I
Ilkhomjon • family_with_children • uz
8
2025-12-18 • via Nuitee
O
OG • couple • us
10
2025-12-15 • via Nuitee