Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

Hotels
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Protea Hotels by Marriott
8.7 (821 reviews)
Whitely Street; Melrose Arch Precinct; Melrose Arch , Johannesburg , za

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Cons:
Room layout issues
Limited food options

Categories

Cleanliness
8.3
Clean and well-maintained, but some reviews indicated issues with room layout and privacy.
Service
9.3
Service received high praise for friendliness and responsiveness from staff.
Location
9.3
Located in a lovely and central area, making it convenient for guests.
Room Quality
7.8
Room layout was awkward and basic amenities lacking; however, rooms were clean.
Amenities
8.8
Amenities are generally good, but some rooms were noted as lacking luxury.
Value for Money
8.8
Good value considering the service and location, though some improvements needed.
Food and Beverage
8.3
Breakfast had a wonderful variety, but options were limited at other times.
Overall Experience
9
Overall stay was enjoyable, with varied experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:13

Property Description

Luxury Accommodations and Design
Experience luxury at its finest with our upscale guestrooms featuring luxury bedding, floor-to-ceiling windows, and modern amenities including LCD TVs and in-room safes.

Dining Experience
Indulge in a culinary journey at our in-house restaurant offering delectable dishes for breakfast, lunch, and dinner. Unwind at our elegant bar with signature cocktails and milkshakes in a vibrant setting.

Convenient Location and Nearby Attractions
Located in the heart of Johannesburg, our hotel is just a stone's throw away from the Melrose Arch Precinct and a short drive from major attractions like Rosebank Mall and Wanderers Golf Club.

Book your stay now at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch for an unforgettable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 75 per day.

Location

Guest Reviews

8.7
Based on 821 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
S
Sharlene • couple • za
10
2026-06-16 • via Nuitee
J
Johannes L • extended_group • gh
8
Was great and enjoyed the stayed.
Pros:

The food was exceptional.

Cons:

WI-FI connection

2026-06-16 • via Nuitee
D
Dean • solo_traveller • au
10
2026-06-14 • via Nuitee
J
Julie • solo_traveller • us
8
Pros:

Location was perfect! Lots of dini.g options within easy walk.

Cons:

Strange bathroom configuration as the shower was rather open to the bedroom.

2026-06-14 • via Nuitee
M
Mark • solo_traveller • gi
8
2026-06-11 • via Nuitee
L
Léana • solo_traveller • za
8
Enjoyed it - was a safe walk from the hotel to the party venue and back.
Pros:

Closely situated to restaurants in Melrose Arch. Very comfortable and spacious room.

Cons:

Noisy neighbours in the rooms nearby…

2026-06-11 • via Nuitee
S
Sheena • solo_traveller • za
9
2026-06-08 • via Nuitee
D
Dena • couple • za
9
You can't beat the location for a stay in Jhb. Great service in all departments - and great value!
2026-06-08 • via Nuitee
A
Arshad • solo_traveller • za
10
Definitely coming back for more
Pros:

Amazing location
Absolutely clean

2026-06-07 • via Nuitee
C
Comforter • couple • za
8
Pros:

Booking . Com

2026-06-04 • via Nuitee
T
Trevor • solo_traveller • za
9
2026-06-02 • via Nuitee
L
Lindiwe Sandra • couple • za
9
2026-06-01 • via Nuitee
M
Mfolo • couple • za
10
2026-06-01 • via Nuitee
J
Jacob • solo_traveller • bw
9
2026-05-31 • via Nuitee
G
Gabriella • couple • gb
10
Wonderful stay for our first night in SA
Pros:

We had a wonderful stay for our first night in SA. Having landed early that morning the hotel kindly allowed us to check in early. Lovely big hotel, great outdoor pool, friendly staff & an excellent breakfast. Very safe location with lots to do in walking distance.

2026-05-30 • via Nuitee
R
Rebecca • couple • it
10
2026-05-29 • via Nuitee
C
Ciska • solo_traveller • za
10
2026-05-28 • via Nuitee
N
Nick • solo_traveller • de
8
2026-05-28 • via Nuitee
C
Ciska • solo_traveller • za
10
2026-05-28 • via Nuitee
N
Nicole • solo_traveller • au
10
Absolutely fabulous stay as per usual
Pros:

Staff are lovely, location is perfect, bed comfy and room in general clean and has all the essentials! Will stay here any time I come to Joburg. They also have the best milkshakes in the world!

Cons:

Nothing

2026-05-25 • via Nuitee