Swing & Pillows - Kelana Jaya Selangor

Hotels
8.1 (235 reviews)
no 73, Jalan SS 25/2 , Petaling Jaya , my

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Non-smoking throughout

Review Highlights

Pros:
Location to LRT
Value for Money
Cons:
Cleanliness issues
Service complaints

Categories

Cleanliness
6.49
Several reviews indicate that cleanliness was an issue, with the need for better hygiene standards.
Service
7.96
Some reviews noted rude and unprofessional staff, impacting the service quality.
Location
9.5
Multiple reviewers praised the hotel's convenient proximity to the train station.
Room Quality
7.45
Comments regarding room size and noise levels noted a lack of comfort.
Amenities
7.48
Lack of basic amenities such as toiletries impacted the overall score.
Value for Money
9.44
Guests felt they received reasonable value considering location and pricing.
Food and Beverage
8.49
No specific issues mentioned, hence rated based on standard expectations.
Overall Experience
7.96
Mixed feelings from reviews, with notable complaints contrasting with positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:37

Property Description

Convenient Location
Located just 14 km from Mid Valley Megamall, our hotel provides easy access to popular attractions.

Modern Amenities
Enjoy free WiFi during your stay at our 2-star property in Petaling Jaya.

Nearby Attractions
Explore Perdana Botanical Gardens and KL Sentral, both just 15 km away from our non-smoking hotel.

Book now for a comfortable and convenient stay at Swing & Pillows - Kelana Jaya Selangor!

Important information:

The property's reception opening hours are: 10:00 to 22:00This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 235 reviews
Cleanliness: 6.49
Service: 7.96
Location: 9.5
Room Quality: 7.45
Amenities: 7.48
Value for Money: 9.44
Food and Beverage: 8.49
Overall Experience: 7.96
T
Toast • solo_traveller • my
7
You paid for what you get
Pros:

The hotel is near the station. The service attendants are nice and helpful.

Cons:

Bad sound insulation especially if you get the room facing the highway. The lack of an elevator could be a problem for people with huge luggage on higher floors.

2026-07-24 • via Nuitee
K
Kesigan • solo_traveller • my
6
2026-07-18 • via Nuitee
W
WAN TING • solo_traveller • my
10
Super recommend
Pros:

The location (near to LRT), the cleanliness, the facilities, the kind staff (Shaun, if I'm not spelling wrong)
I stayed at Level 1.

Cons:

No. Very recommend to stay here

2026-07-13 • via Nuitee
M
mohamad hairulnizam • couple • my
1
2026-07-11 • via Nuitee
L
Ling • solo_traveller • my
5
Cons:

Faulty aircond. Asked to cancel my booking. Directed me to another hotel but wanting to charge at the published room rate at counter. Standard dropped so badly. Dissapointing

2026-06-30 • via Nuitee
L
LI • couple • my
1
Bad
Pros:

Sound proofing is worst, highway sound all day long.

Cons:

Sound proofing is worst, highway sound all day long.

2026-06-29 • via Nuitee
B
Bryan • solo_traveller • my
8
Luckily I stay G Floor, No lift of stay with big luggage a bit inconvenience
Pros:

Location is great, near LRT, walk around have 7-11 and Mix, nearly walk 5-10min have Kopitiam.

Cons:

The room door lock feel not comfortable and can listen water flush sound when sleep

2026-06-23 • via Nuitee
P
Punittaa murugan • family_with_children • my
10
2026-06-12 • via Nuitee
E
EJ • family_with_children • my
8
2026-06-05 • via Nuitee
F
Francis • couple • my
4
Fair
Pros:

The location is good and the bed is good.

Cons:

The aircon is very bad. I shift total 3 rooms within 2 days because of the aircon consition.

2026-06-02 • via Nuitee
E
evania • solo_traveller • my
7
2026-05-26 • via Nuitee
L
lai • solo_traveller • my
7
2026-05-24 • via Nuitee
A
Aimi • solo_traveller • my
6
2026-05-08 • via Nuitee
K
Kesigan • couple • my
7
2026-05-08 • via Nuitee
K
Kesigan • solo_traveller • my
7
2026-05-04 • via Nuitee
A
A • solo_traveller • my
10
2026-05-01 • via Nuitee
A
A • solo_traveller • my
9
2026-04-28 • via Nuitee
D
DATO'GAN • couple • my
10
Pros:

Friendly counter service En.Sharul

2026-04-27 • via Nuitee
T
Tan • family_with_children • sg
7
Pros:

The value

Cons:

Traffic noise. Better insulation on the windows would be great. Lack of lifts is a bummer if staying on higher floors. Perhaps rooms should be classified by floor

2026-04-25 • via Nuitee
W
Wawan • couple • my
10
2026-04-22 • via Nuitee