The Coat and Bear - A Heartwood Inn

Hotels
9.3 (354 reviews)
28 Bartholomew Street , Newbury , gb

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Kid meals
See all facilities

Review Highlights

Pros:
Stunning interior
Friendly staff
Great location
Comfortable rooms
Cons:
A bit noisy at night
High charge for dogs

Categories

Cleanliness
9.28
Stunning interior and very clean.
Service
9.75
Staff were very helpful and fantastic.
Location
9.29
Great location for a visit to Highclere Castle.
Room Quality
9.74
The rooms are stunning, comfortable, and beautifully decorated.
Amenities
8.77
Good amenities, including good food and lovely touches.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
9.28
Breakfast was fantastic and dinner highly recommended.
Overall Experience
9.55
Overall a very good experience, definitely recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:23

Property Description

Luxurious Accommodations
Indulge in 4-star comforts with a private bathroom, flat-screen TV, and cozy bed linen at The Coat and Bear.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk services, and luggage storage during your stay.

Ideal Location
Explore nearby attractions such as Newbury Racecourse and Highclere Castle while staying just a short drive away from University of Oxford and Jane Austen's House Museum.

Book now at The Coat and Bear for a memorable stay in Newbury!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 354 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.55
J
Jacklyn couple ie
10
Pros:

Stunning property

Cons:

Everything was beautiful. Highly recommend. So welcoming. Felt like a home from home.

2026-03-21 via Nuitee
W
Wee Mrs Mac couple gb
8
Very comfortable hotel in a hours location. Would recommend.
Pros:

Room very spacious and the accessible bathroom was excellent.
Bed comfortable and cosy.
The welcome sweets were lovely.
Very good selection of breakfast items and good quality ingredients. Staff were friendly and efficient.

Cons:

The cocomatting in the back corridor is VERY hard to push a wheelchair on.

2026-03-20 via Nuitee
J
Jayne solo_traveller gb
10
Pros:

A jewel in Newbury. Absolutely delightful from beginning to end. Could not fault anything. Will definitely be a regular

2026-03-18 via Nuitee
Z
Zoe solo_traveller gb
6
Could be good but basic errors ruined stay
Pros:

Overall it’s a decent place to stay, and relatively quiet despite being behind a pub (I was in a ground floor accessible room, so would occasionally hear the door between the courtyard where there are other rooms and the pub, but nothing too bad).

Cons:

The plumbing in the bathroom was completely inadequate - the shower ran either too cold or scalding and would not stabilise. It was unpleasant but also unsafe given that I was in an accessible room. The sink tap was also broken. On checkout, I waited a while to try and raise the issue - no one came for a good while. I was able to speak to a kind cleaner but they were obviously not really empowered to deal with this or organise any kind of compensation for the inconvenience.

Surprisingly, the room did not have a hairdryer which is normal of hotels of this category.

2026-03-15 via Nuitee
K
keith couple gb
10
Making Memories ❤️
Pros:

Great breakfast, very accommodating staff, great room and beautiful bathroom.

Cons:

N/A

2026-03-14 via Nuitee
M
Myles couple gb
9
2026-03-13 via Nuitee
D
debbatham couple gb
10
Pros:

Another fabulous stay at The Coat and Bear. Always such a great experience. Good service, easy check-in and very clean room. Many thanks

Cons:

Love it all

2026-03-09 via Nuitee
S
Shane couple gb
9
2026-03-09 via Nuitee
F
Fiona solo_traveller ie
8
2026-03-08 via Nuitee
J
Jeanette couple gb
10
2026-03-04 via Nuitee
B
Berni couple gb
10
Perfect base for a weekend at the races.
Pros:

Gorgeous room and lovely bar area and restaurant.

Cons:

Absolutely nothing to dislike about the property.

2026-03-01 via Nuitee
A
Adina Henson couple gb
10
Pros:

Beautiful spacious rooms. Loved the rolltop bath, and breakfast was delicious. Also, nice treats for grandog and us!

Cons:

Nothing

2026-02-24 via Nuitee
S
Steven solo_traveller za
10
2026-02-10 via Nuitee
A
Adeilma solo_traveller ie
10
2026-02-09 via Nuitee
M
Megan couple gb
10
Lovely stay for the races
Pros:

Room was spacious and warm/welcoming. Friendly, attentive staff.

Cons:

Approach and parking a little confusing, main door for hotel not clear

2026-01-26 via Nuitee
P
Peter solo_traveller gb
4
Very disappointed!!!
Cons:

The noise level was awful,, ear plugs put next to the bed says it all really

2026-01-25 via Nuitee
R
Rambling G couple gb
8
2026-01-23 via Nuitee
M
Moira solo_traveller gb
10
2026-01-22 via Nuitee
M
Miriam couple gb
10
2026-01-20 via Nuitee
S
Shelley couple gb
10
2026-01-20 via Nuitee