The Coat and Bear - A Heartwood Inn

Hotels
9.3 (404 reviews)
28 Bartholomew Street , Newbury , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Stunning interior
Friendly staff
Great location
Comfortable rooms
Cons:
A bit noisy at night
High charge for dogs

Categories

Cleanliness
9.28
Stunning interior and very clean.
Service
9.75
Staff were very helpful and fantastic.
Location
9.29
Great location for a visit to Highclere Castle.
Room Quality
9.74
The rooms are stunning, comfortable, and beautifully decorated.
Amenities
8.77
Good amenities, including good food and lovely touches.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
9.28
Breakfast was fantastic and dinner highly recommended.
Overall Experience
9.55
Overall a very good experience, definitely recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:23

Property Description

Luxurious Accommodations
Indulge in 4-star comforts with a private bathroom, flat-screen TV, and cozy bed linen at The Coat and Bear.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk services, and luggage storage during your stay.

Ideal Location
Explore nearby attractions such as Newbury Racecourse and Highclere Castle while staying just a short drive away from University of Oxford and Jane Austen's House Museum.

Book now at The Coat and Bear for a memorable stay in Newbury!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 404 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.55
G
Guiwen couple gb
7
2026-06-26 via Nuitee
A
Andrew solo_traveller gb
9
Very good all round .
Pros:

Good value for money.

2026-06-26 via Nuitee
C
Chantelle extended_group us
10
2026-06-22 via Nuitee
I
Iain couple gb
10
Pros:

Warm and friendly welcome, beautifully clean quality accommodation via one of the rooms off the courtyard. Lovely pub and restaurant all located close to the town centre and river.

Cons:

Parking not guaranteed, alternatives inconvenient and expensive.

2026-06-22 via Nuitee
W
WillG solo_traveller gb
8
Central location. Nice break.
Pros:

Location is a selling point being near town centre and a 5min walk from rail station. Rooms have air con and are well kept. House keeping seems to be available at civilised times with no pressure to get out like some others. Sensible check out at 11am which suited us just fine.

Cons:

Ground rooms facing main road were a bit noisy ( traffic, revellers etc) but you get used to it. It's accommodation in a town centre after all. Could probably be sorted with a triple glazed arragement. No black out curtain which is bit surprising. We ended up buying eye masks in town. Everything else fine and a very pleasant stay.

2026-06-22 via Nuitee
A
ann solo_traveller gb
6
Fine, but too impersonal. I'm probably back at the Chequers next year!
Pros:

A buffet is always better in my opinion. It's good to choose your own quantity!

Location brilliant.

Cons:

the fact that nobody was at the reception desk. This was unwelcoming and unhelpful. There should be someone there all the time to help visitors; having to seeking them out in the pub (where they're often busy anyway) is not good enough!

2026-06-17 via Nuitee
M
Melanie couple gb
10
2026-06-15 via Nuitee
C
Christine couple gb
7
Well located and nicely presented. Room too hot too sleep though!
Pros:

Lovely place with polite staff and good vibes

Cons:

Room 21 was immaculately presented but uncomfortably hot with air conditioning not working. Coffee machine also not working. No phone in room to ring down to reception and non one on reception when leaving

2026-06-14 via Nuitee
A
Alastair solo_traveller gb
9
2026-06-10 via Nuitee
J
Jamie solo_traveller gb
8
2026-06-08 via Nuitee
C
Clive couple gb
10
Hope to be back again soon!
Pros:

Room, food and service wonderful

Cons:

N/A

2026-06-07 via Nuitee
H
Holly solo_traveller gb
8
2026-06-07 via Nuitee
M
M couple us
10
2026-06-06 via Nuitee
B
Ben couple gb
8
2026-06-04 via Nuitee
J
Joanne solo_traveller it
10
A truly exceptional stay where every detail was carefully considered.
Pros:

From the moment I stepped into my room, I knew this stay was going to be something special. The room was immaculately clean and beautifully organised. I was welcomed with thoughtful treats and a personalised message, which immediately made me feel valued and at home.

One of the highlights of my stay was undoubtedly the bed. It is quite possibly one of the most comfortable beds I have ever slept in. I was delighted to find plenty of pillows, and everything felt exceptionally fresh and clean. As someone who is very sensitive to dust and prone to allergies, I notice these details immediately. The bedsheets, pillows, towels, and even the room itself smelled wonderfully fresh. The cleanliness was impeccable. In fact, I wore white socks around the room as my own little test, and they remained perfectly white. Even the edges of the walls and skirting boards were spotless, which speaks volumes about the care and attention given to housekeeping.

I also appreciated the thoughtful touches throughout the room. The décor was elegant without feeling overdone, and every detail seemed carefully considered. The toiletries were excellent. The soaps had a gentle, pleasant fragrance, the shampoo left my hair feeling soft rather than dry, and the hand soap and lotion were equally lovely to use. I was particularly pleased to have a rain shower.

Another lovely feature was the tea and coffee station. The selection of teas was impressive, and the coffee brands provided were of noticeably good quality. As someone who enjoys a good cup of coffee, I genuinely appreciated this detail.

Breakfast exceeded all expectations. During my stay, I enjoyed both the Full English Breakfast and the pancakes on different mornings, and both were absolutely delicious. The quality of the food was outstanding, and the coffee was excellent as well. As a devoted coffee drinker, I was especially grateful to start each day with such a good cup of coffee.

2026-06-04 via Nuitee
T
Tara extended_group gb
9
2026-06-03 via Nuitee
B
Ben couple gb
1
2026-05-31 via Nuitee
F
frank couple nl
8
Pros:

Erg netjes, goede ontvangst

Cons:

Njets

2026-05-29 via Nuitee
G
Gracie couple gb
9
Worth spending a bit more for the best stay you will have!
Pros:

The rooms are beautiful and really thought out. The bed and pillows are the comfiest ones I’ve ever slept in, extremely clean and everything was easily accessible. The complimentary note and macaroons and chocolate in the room were a very thoughtful touch. The air con is silent which was a massive bonus in the heat. We had an issue with water temperature but the staff were more than helpful and accommodating, as it appeared to be a blip! Easy to find and the over night check in was such a blessing and easy experience. Would love to stay here again. I didn’t want to leave!

2026-05-27 via Nuitee
P
Paola family_with_children it
9
Pros:

Camera e bagno grandi e ben arredati, possibilità di consumare i pasti al pub con cibo di ottima qualità

Cons:

Il bagno con pareti scure risulta piuttosto buio

2026-05-26 via Nuitee