Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent food
Cons:
Noise issues in rooms
Potential overpricing for certain rooms

Categories

Cleanliness
8.76
Overall cleanliness is good, but some noise from staff may disturb quiet.
Service
10
Staff is attentive, welcoming, and goes above and beyond for guests.
Location
9.73
Great city location with proximity to restaurants and shops.
Room Quality
8.77
Rooms are well-decorated but some noise issues reported.
Amenities
9.72
Good range of amenities including restaurants and high tea service.
Value for Money
8.75
Pricing might be slightly high for room variations.
Food and Beverage
9.71
Excellent breakfast and dining experience.
Overall Experience
9.76
Overall positive stay despite minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:39

Property Description

Colonial Charm in East Java

Unique Room Designs
Individually decorated with antiques, rooms at Hotel Tugu Malang offer a blend of Indonesian and Chinese aesthetics. Enjoy modern amenities like satellite TV and a minibar while surrounded by historic charm.

Culinary Delights and Relaxation
Savor a variety of cuisines at Melati Restaurant and Roti Tugu Bakery, or unwind with cocktails at BAN LAM Wine Shop & Bar. Indulge in massage treatments at Apsara Spa or partake in Javanese cooking classes for a truly immersive experience.

Convenient Amenities and Services
With an outdoor pool, spa center, and complimentary afternoon tea at Tugu Tea House, Hotel Tugu Malang ensures a luxurious stay. Benefit from CHSE certification and easy access to Tugu Rail Station for a seamless travel experience.

Book your stay at Hotel Tugu Malang for a captivating blend of history and hospitality.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1072 reviews
Cleanliness: 8.76
Service: 10
Location: 9.73
Room Quality: 8.77
Amenities: 9.72
Value for Money: 8.75
Food and Beverage: 9.71
Overall Experience: 9.76
A
Abigaile • couple • gb
10
The most amazing hotel and even better people
Pros:

Everything was amazing. Best stay and most genuine and friendly people.

Cons:

Nothing

2026-05-23 • via Nuitee
L
Loni • solo_traveller • us
9
Pros:

Loved the traditional Indonesian feel. Liked that it was clean.

2026-05-23 • via Nuitee
A
Abigaile • couple • gb
10
One of the best hotels I have stayed at
Pros:

Everything about the hotel was amazing. From the location, to the amenities and staff. The staff were truly the most lovely and genuine people I have ever met. Thank you to all for the most memorable stay. The massages are also unreal.

Cons:

Nothing

2026-05-23 • via Nuitee
R
R. Martina • solo_traveller • nl
9
Pros:

Het personeel was erg vriendelijk en behulpzaam. We hebben genoten van de complemtary high tea en de hoteltour. Het a la carte ontbijt was heerlijk en lunch konden we hierdoor overslaan.

Cons:

De laundry Services. Van een 5 sterrenhotel mag je verwachten dat deze services inclusief is. Nergens staan eventuele prijzen vermeld. Voor 19 kleding ( 11 ondergoed en 8 stuks bovenkleding) was de rekening ruim IDR 300.000

2026-05-20 • via Nuitee
D
Dian • couple • us
9
2026-05-19 • via Nuitee
M
Murielle • solo_traveller • be
8
Pros:

Le restaurant, le cadre, le personnel

Cons:

La salle de bain: douche avec rideau dans la baignoire
Le bruit extérieur

2026-05-19 • via Nuitee
D
David • couple • my
10
Cons:

Bathroom

2026-05-18 • via Nuitee
T
Tassadit-Amira • couple • fr
9
2026-05-18 • via Nuitee
D
Dirk • family_with_children • de
10
2026-05-18 • via Nuitee
A
Anja • solo_traveller • de
8
Pros:

Das aller beste Frühstück!!! A la Carte und super lecker!!! Das Hotel selber ist der Hammer, unbedingt eine Führung durch das Hotel machen. Die Massage war super.

Cons:

Das Hotel liegt an der Hauptstraße. Es war sehr laut beim Schlafen.

2026-05-18 • via Nuitee
K
karl • solo_traveller • nl
10
Extraordinary hospitality
Pros:

Extremely well organised hotel with the friendliest staff and impressive historical vibe. The restaurant offered a zillion of options and is open 24/7. The breakfast, pool, afternoon tea and spa are all top notch. Guest are treated like toysls here

Cons:

-

2026-05-16 • via Nuitee
L
Laurence • couple • fr
10
Hôtel top! A découvrir absolument!
Pros:

Tout était parfait! Petit déjeuner exceptionnel, massage d'accueil très bien et très apprécié, établissement vraiment top et très bien placé! Les restaurants de l'hôtel sont très bien et il y a également d'autres restaurants à proximité.

Cons:

Rien

2026-05-13 • via Nuitee
A
Anthony • couple • gb
8
Pros:

Staff were super friendly and helpful. The food choice was abundant and delicious! The complimentary afternoon tea was also nice. Great location and close to the train station.

Cons:

Pool was a little shadedwith the trees so the sun never really hit it that much. Still a relaxing pool though.

2026-05-11 • via Nuitee
J
Jin • solo_traveller • cn
7
Won’t consider again
Pros:

Location

Cons:

A bit damp and noisy in the first floor, very difficult to find the switches with no heads-up

2026-05-10 • via Nuitee
B
Barry • couple • gb
10
Great friendly staff, lovely spaces and pool
Pros:

Great friendly staff, lovely spaces and pool

Cons:

Nothing

2026-05-10 • via Nuitee
A
ALEXANDRE • couple • fr
10
2026-05-09 • via Nuitee
M
Marcel • couple • de
8
Schönes Hotel inmitten von Malang - perfekt für Ausflüge ins Umland
Pros:

Das Hotel ist sehr gut gelegen, nur 5 Min. zu Fuß vom Bahnhof von Malang. Hotelanlage ist schön, Charakterlich eine Art Museum im Grünen Stadtdschungel. Wer zu Besuch kommt sollte unbedingt das SPA aufsuchen - die inklusive Welcome-Massage war unglaublich. Buffet war sehr gut.

Cons:

Die Einrichtung des Bades und der Zimmer sind nicht „State of the Art“ (Lichtschalter, Möbel etc) - sollten modernisiert werden (auch wenn es zum royalen kolonialen Charm des Hotels passt, man muss es halt selbst mögen).
Wer früh die Region von Malang (bspw. Tumpak Sewu Wasserfälle & Goa Tetes) erkunden möchte, sollte viel Zeit für das a lá Card Frühstück mitbringen. Beim Buffet ist das nicht der Fall (hatten beides, je nach Auslastung des Hotels)

2026-05-09 • via Nuitee
R
Rosemarie • couple • gb
10
Perfect oasis in the city hubbub
Pros:

What a completely amazing place. It was like a warren of wondrous discovery. Areas like a museum, hidden corners, little oasis of quiet, beautiful food, fabulous staff - you won’t want to leave. The 15 min free massage was a great little addition. The free afternoon tea introduced us to lovely local deserts and unusual teas. With the constant, very quiet background gamelan music the atmosphere was very relaxed.

Cons:

We did have to ask to swop rooms as the ones at the front got quite a lot of road noise and we preferred shutters on the windows to keep it darker. But that is our choice - just to be aware.

2026-05-09 • via Nuitee
E
Enrique • couple • es
10
Dormir dentro de un museo en la ciudad más encantadora de Java
Pros:

Hotel Tugu Malang nos enamoró completamente. Más que un hotel, parece un museo vivo. Cada sala, cada pasillo y cada rincón están llenos de obras de arte, antigüedades, fotografías y objetos históricos que convierten la estancia en una experiencia cultural además de hotelera. Da la sensación de estar durmiendo dentro de la historia de Java.

La ubicación es fantástica, justo en una de las zonas más bonitas y agradables de Malang, una ciudad que nos sorprendió muchísimo. Después del caos de otras ciudades indonesias, Malang conserva todavía un aire colonial muy especial, tranquilo, verde y elegantísimo. Pasear por sus calles fue una auténtica delicia.

El edificio del hotel y toda su ambientación son espectaculares, pero además el trato del personal fue impecable: amables, atentos y siempre dispuestos a ayudar. La habitación era comodísima y el ambiente general del hotel tiene algo mágico, como detenido en el tiempo. Honestamente, ha sido uno de los hoteles con más personalidad en los que hemos estado nunca.

Cons:

Sinceramente, muy poco. Quizá algunas personas prefieran hoteles más modernos o minimalistas, porque aquí todo tiene una estética histórica y muy recargada, casi museística. Pero precisamente eso es lo que hace único al lugar. Para nosotros fue parte fundamental del encanto.

2026-05-09 • via Nuitee
M
Moïse Nathan • solo_traveller • fr
10
Wonderful Staff and Great Atmosphere
Pros:

We had a really nice stay at this hotel. A special mention to the staff, both at the reception and the restaurant, who were incredibly kind, welcoming, and attentive throughout our stay. They truly made the experience much better for us.

The hotel area was also very pleasant and relaxing.

Overall, a great experience thanks to the amazing service and atmosphere.

2026-05-08 • via Nuitee