Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent food
Cons:
Noise issues in rooms
Potential overpricing for certain rooms

Categories

Cleanliness
8.76
Overall cleanliness is good, but some noise from staff may disturb quiet.
Service
10
Staff is attentive, welcoming, and goes above and beyond for guests.
Location
9.73
Great city location with proximity to restaurants and shops.
Room Quality
8.77
Rooms are well-decorated but some noise issues reported.
Amenities
9.72
Good range of amenities including restaurants and high tea service.
Value for Money
8.75
Pricing might be slightly high for room variations.
Food and Beverage
9.71
Excellent breakfast and dining experience.
Overall Experience
9.76
Overall positive stay despite minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:39

Property Description

Colonial Charm in East Java

Unique Room Designs
Individually decorated with antiques, rooms at Hotel Tugu Malang offer a blend of Indonesian and Chinese aesthetics. Enjoy modern amenities like satellite TV and a minibar while surrounded by historic charm.

Culinary Delights and Relaxation
Savor a variety of cuisines at Melati Restaurant and Roti Tugu Bakery, or unwind with cocktails at BAN LAM Wine Shop & Bar. Indulge in massage treatments at Apsara Spa or partake in Javanese cooking classes for a truly immersive experience.

Convenient Amenities and Services
With an outdoor pool, spa center, and complimentary afternoon tea at Tugu Tea House, Hotel Tugu Malang ensures a luxurious stay. Benefit from CHSE certification and easy access to Tugu Rail Station for a seamless travel experience.

Book your stay at Hotel Tugu Malang for a captivating blend of history and hospitality.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1070 reviews
Cleanliness: 8.76
Service: 10
Location: 9.73
Room Quality: 8.77
Amenities: 9.72
Value for Money: 8.75
Food and Beverage: 9.71
Overall Experience: 9.76
V
Victor • family_with_children • jp
10
Excellent once again.
Pros:

Always excellent breakfast. Useful and enjoyable coffee time in late afternoon.

Cons:

Daily room-served fruits could be diversified (this service was way better some 10 years ago).

2026-03-31 • via Nuitee
G
Gwen • extended_group • nl
10
Mesmerizing hotel … lovely
Pros:

Everything was absolutely mesmerizing. Grrreat staff . All very very friendly and helpful. Rooms great . Pool restaurants and the hotel is like a museum . High tea superb

Cons:

Nothing to say on this one …

2026-03-30 • via Nuitee
K
Kate • family_with_children • au
9
A relaxing and interesting refuge
Pros:

A fabulous place to stay. Lots of character, thoughtful and helpful staff, comfortable and relaxing. And such good value.

Cons:

Nothing!

2026-03-27 • via Nuitee
G
galatee • couple • fr
10
2026-03-24 • via Nuitee
S
Siti • family_with_children • pt
9
2026-03-22 • via Nuitee
W
Wilhelmus • couple • nl
10
Geweldig en aan te raden.
Pros:

Bijzondere locatie en wat een inrichting!

Cons:

Eigenlijk niets

2026-03-21 • via Nuitee
F
Francis • solo_traveller • gu
10
Pros:

The staff were truly amazing! They remembered things from conversation, very attentive.

Cons:

Can’t complaint.

2026-03-20 • via Nuitee
T
Timothy • couple • us
10
I wish we could have stayed longer.
Pros:

Exceptional

2026-03-16 • via Nuitee
I
Iain • family_with_children • gb
10
Beautiful place
Pros:

Service was excellent.

Cons:

The TV in the room could do with updating.

2026-03-11 • via Nuitee
D
Dominique • couple • fr
10
2026-03-11 • via Nuitee
R
Rajaretnam • extended_group • gb
8
2026-03-09 • via Nuitee
H
Hanneke • couple • nl
9
2026-03-08 • via Nuitee
P
Priscilla • solo_traveller • ca
10
Fa-bu-leux !!!
Pros:

Absolument tout ! Le décor exceptionnel, et surtout l’incroyable gentillesse du personnel !

Cons:

Rien

2026-03-07 • via Nuitee
M
Miguel Angel • couple • es
10
Pasión Ubud
Pros:

Amabilidad

Cons:

Nada

2026-03-07 • via Nuitee
M
Miguel Angel • couple • es
10
Wow
Pros:

Ubicación

Cons:

Escalera

2026-03-07 • via Nuitee
M
Mark • couple • gb
9
Pros:

Very interesting building with many interesting spaces to explore. Great service from the staff. The food was excellent. Comfortable room, good location.

Cons:

Room was a little dark.

2026-03-07 • via Nuitee
K
king zuur • family_with_children • nl
10
Pros:

Het heerlijke bad in de badkamer! Tugu excursie met Rio naar kawisari koffie plantage. Dag later met Wawan fiets tour door Malang.
Ontbijt super a la carte! Eigenlijk mag je gewoon vertellen waar je zin in hebt.

Cons:

Helemaal niets.

2026-03-06 • via Nuitee
J
Jure • couple • si
9
Beautiful, the staff is amazing. Sometimes it’s trying too hard.
Pros:

Beautiful property and lovely staff. Great restaurant.

Cons:

It seems like sometimes the hotel is trying too much:
- There’s an eclectic mix of elaborare dining rooms, pan-Asian cultural styles and antiques. Don’t get me wrong, the hotel is like a museum, but sometimes it seems too much.
- This same philosophy applies to dining as well. While the food is excellent, the menu options are overwhelming and many times duplicated. I’d be better if the menu was simplified and less daunting.

2026-03-05 • via Nuitee
T
Thomas • couple • gb
5
Pros:

Decoration was pretty nice with lots of antiques

Cons:

We ended up leaving here and going somewhere else after the first night due to the noise from the road, it was pretty unbearable so we were unable to sleep.

2026-03-05 • via Nuitee
M
Marietta • family_with_children • hu
10
2026-03-04 • via Nuitee