Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Excellent breakfast
Friendly staff
Cons:
Cleanliness issues
Outdated rooms
Slow check-in process

Categories

Cleanliness
7.56
Several reviews highlighted cleanliness issues like dirty carpets and unclean bathrooms.
Service
8.83
Most reviews reflected positively on the staff's friendliness and helpfulness, though some check-in experiences were noted as slow.
Location
9.07
This category received consistent praise for its good location.
Room Quality
7.02
Many guests found the rooms outdated with issues such as a damp smell and uncomfortable beds.
Amenities
8.05
The amenities were praised, particularly the swimming pool, but some areas need maintenance.
Value for Money
8.01
While considered acceptable by some, the value was questioned due to the quality not matching the rated stars.
Food and Beverage
9.06
Breakfast was frequently mentioned as excellent by many guests.
Overall Experience
8.03
Mixed reviews led to a balanced overall assessment, with a sense of dissatisfaction noted among several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:46

Property Description

Luxurious Accommodations
Indulge in elegantly decorated, soundproof rooms with garden views and complimentary toiletries for a relaxing stay at KC Hotel San José.

Convenient Amenities
Enjoy a refreshing dip in the outdoor pool, daily American-style breakfast, and stay connected with free Wi-Fi during your visit to the Sabana Sur business district.

Prime Location
Explore Sabana Central Park just a short walk away, with easy access to nearby attractions like a stadium, lake, and art museum. Book now to experience the perfect blend of comfort and convenience at KC Hotel San José.

Important information:

Please note that the hotel offers airport transfers at an extra cost. Prices vary according to the number of guests. Guests are kindly requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation

For group reservations of up to 5 rooms, special conditions will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    People 4 years old and over stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1217 reviews
Cleanliness: 7.56
Service: 8.83
Location: 9.07
Room Quality: 7.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 9.06
Overall Experience: 8.03
A
Amedeo • solo_traveller • ca
10
It was more than expected.
Pros:

Perfect location for my needs

Cons:

Not a thing

2026-07-09 • via Nuitee
W
Walter • couple • cr
10
2026-07-09 • via Nuitee
S
Steven • couple • cr
9
Un lugar tranquilo para descansar. Excelente relación precio-servicio
Pros:

Está ubicado en una zona tranquila, cerca del Parque de la Sabana, supermercados y lugares para comer. Estaba limpio y olía bien, el personal fue muy atento. El desayuno estaba fantástico, buen parqueo y seguro.

Cons:

La TV del cuarto es muy pequeña en relación con lo cómoda, limpia y espaciosa que es

2026-07-07 • via Nuitee
R
Ron • couple • us
8
It worked well for our purposes.
Pros:

Room was comfortable and clean. Pool was beautiful and the restaurant was good.

Cons:

No issues at the hotel

2026-07-06 • via Nuitee
M
Milena • family_with_children • cr
8
Estancia por competición de natación
Pros:

Ubicacion

2026-07-04 • via Nuitee
I
Isaac • solo_traveller • cr
8
Pros:

The staff, location and value for the money.

Cons:

Despite the facilities being very nice, the room felt pretty old in general.

2026-07-03 • via Nuitee
I
IGNACE • solo_traveller • co
8
Pros:

Bel établissement, tranquille entre aéroport et San José à 2 pas du parc Sabana. Ample parking. Ambiance chaleureuse de la piscine et restaurant (très bon).

Chambre très propre, Bonne literie.
Personnel très aimable et efficace en particulier Eric, vrai "chef d'orchestre" de l'hôtel

Cons:

Ce qui ne quitte rien à la qualité de l'hôtel : Manque 1 table de nuit. (1 seule pour lit king de 2 personnes)

2026-07-02 • via Nuitee
C
Carolina • solo_traveller • cr
8
Pros:

El lugar es bastante limpio. La piscina es ideal para estar con niños ya que es temperada, sin embargo deberían de mejorar el piso que está alrededor ya que resbala. Lo que lo vuelve peligroso.

Cons:

La atención del personal del restaurante es pésima. Las muchachas parecen trabajar obligadas, con mal modo todo el tiempo y cero cordiales. Además de que el restaurante es súper caro.
Cómo mejora en los baños deberían tener algo para que huela rico.

2026-07-01 • via Nuitee
O
Oscar • couple • cr
8
2026-06-28 • via Nuitee
F
Fanny • couple • cr
10
Excelente opción
Pros:

El tamaño de la habitación es muy bueno y la cercanía con todo! También el desayuno es delicioso

Cons:

Todo nos gustó!

2026-06-27 • via Nuitee
G
Gina • solo_traveller • cr
9
2026-06-22 • via Nuitee
E
Elian • solo_traveller • cr
5
2026-06-18 • via Nuitee
F
Feliza • solo_traveller • gt
10
Acogedor
Pros:

Ubicado y lugar.

Cons:

Que aún no me enviar la factura si la estoy esperando desde el día del check out

2026-06-18 • via Nuitee
J
Jonathan • family_with_children • cr
10
2026-06-17 • via Nuitee
B
Baltodano • solo_traveller • cr
10
2026-06-15 • via Nuitee
A
Ana Cristina • family_with_children • cl
8
Cálido y excelente ubicación
Pros:

El desayuno muy rico. La atención del personal es excelente. La ubicación es buenísima, súper central, llegas rápido a distintos sectores de la ciudad. El entorno es silencioso. La cama es muy cómoda.La piscina temperada es un plus.

Cons:

El aseo debería mejorar. Bajo las camas estaba sucio al igual que detrás de los muebles. Faltaba muebles en la habitación y los que hay están en regular estado.

2026-06-15 • via Nuitee
M
Marisa • solo_traveller • cr
10
Pros:

Todo bien, habitación, restaurante, ubicación

Cons:

Todo está bien

2026-06-14 • via Nuitee
J
Jose • solo_traveller • gt
8
Pros:

Localización

Cons:

Personal

2026-06-12 • via Nuitee
S
Sonny • couple • cr
7
It’s okay, not best experience, but in a hurry or short stay is fine
Pros:

Location was perfect and comfortable bed
Beautiful pool area and lobby

Cons:

Rude staff, maybe I am little more used to a friendly staff
Food (breakfast) was okay and this was important as it was one of reasons I booked as the only near hotel that included breakfast, but would have preferred to eat somewhere else
Noise was a big issue, after 10pm “neighbors” were gathered and there was excesive noise, no staff showed up to lower their volume

2026-06-09 • via Nuitee
E
Eddy • solo_traveller • cr
8
Un poco caro pero bien
Pros:

Desayuno, el gym bien

Cons:

La pascina no calentó, no se pudo usar el sauna

2026-06-06 • via Nuitee