Hôtel De L'octroi

Hotels
8.3 (1894 reviews)
143 rue Trivalle , Carcassonne , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean facilities
Cons:
Small room size
Limited food options
Minor maintenance issues

Categories

Cleanliness
8.18
Most reviews confirm cleanliness, but some comments mention issues, indicating slight room for improvement.
Service
8.75
Numerous mentions of friendly and helpful staff indicate high service quality.
Location
8.69
Frequent positive comments about the hotel's convenient location near key attractions.
Room Quality
7.94
Some reviews mention small rooms and issues with facilities, suggesting needs for improvement.
Amenities
8.07
Mixed feedback on amenities; some facilities lack variety or have been described as outdated.
Value for Money
8.53
General sentiment indicates good value for the price point offered.
Food and Beverage
7.98
Mixed reviews regarding breakfast quality and options, alongside specific recommendations for enhancements.
Overall Experience
8.25
Overall positive experiences lead to a balanced impression of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Luxurious Accommodations
Hôtel De L'octroi, just 150 meters from the medieval city of Carcassonne, offers modern soundproofed rooms with free WiFi, flat-screen TVs, and private bathrooms.

Relaxation and Recreation
Enjoy a bar, outdoor terrace, and a seasonal outdoor pool open until 20:30 each evening. Indulge in Gemology SPA's hammam, hot tub, and massages just 150 meters away.

Convenient Location
Explore Basilica of Saint Nazaire, Carcassonne Cathedral, and more within walking distance. Private parking is available, and the train station is just an 8-minute drive away.

Book your stay at Hôtel De L'octroi for a perfect blend of comfort, convenience, and luxury.

Important information:

In case of arrival after 18:00 please contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 2, 2025 until Thu, Apr 2, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 1894 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.69
Room Quality: 7.94
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.98
Overall Experience: 8.25
T
Teresa • family_with_children • es
9
Pros:

Las habitaciones ́con buena calefaccion , muy tranquilo y muy buen desayuno

2026-03-06 • via Nuitee
A
Anoosha • extended_group • fr
6
2026-03-04 • via Nuitee
L
Laurence • couple • fr
7
Pros:

Le calme et la proximité de la cité médiévale
Bon accueil

Cons:

Nous avons été placés dans un autre hôtel que l’hôtel de l’Octroi à côté de l’hôtel de Momontrency. Parking payant avec des places du parking très étroites. Impossible de décharger une fois garé entre 2 voitures. On ne pouvait pas ouvrir les portières. Et trop de places réservés pour les voitures électriques rechargeables.
Également le prix par chien et par nuit très cher

2026-02-25 • via Nuitee
J
Jimmy • family_with_children • fr
8
Bien pour une nuit.
Pros:

La proximité de la cité, le parking. Nous ne sommes resté qu’une nuit. L’accueil a été super, très arrangeant. Merci encore!!

Cons:

Les rideaux ne sont pas opaques, manque un bon coup de nettoyage , dans la salle de bain.

2026-02-24 • via Nuitee
E
Elsa • couple • fr
9
Pros:

+ Le surclassement dans un hôtel appartenant au même réseau
+ L'accueil et le service
+ La propreté
+ L'emplacement juste en face de la cité médiévale
+ La terrasse du bar

2026-02-23 • via Nuitee
A
Andrea • family_with_children • ar
6
2026-02-22 • via Nuitee
V
victor adolfo • family_with_children • ar
8
2026-02-11 • via Nuitee
C
Clemence • family_with_children • fr
10
2026-02-11 • via Nuitee
M
Michael • couple • gb
10
Great position very helpful staff
2026-01-29 • via Nuitee
F
Frank • family_with_children • fr
8
Pros:

Accueil très bon

Cons:

Rien

2026-01-26 • via Nuitee
H
Herik • family_with_children • fr
9
Pros:

Le surclassement dans un hôtel appartenant au même réseau. L'accueil très aimable. Le petit déjeuner complet et copieux.

Cons:

Rien

2026-01-26 • via Nuitee
E
Enrique • couple • es
3
2026-01-25 • via Nuitee
S
Sonia • family_with_children • es
8
2026-01-24 • via Nuitee
E
Elena • couple • es
7
2026-01-20 • via Nuitee
S
Sylvie • family_with_children • fr
10
2026-01-20 • via Nuitee
D
Damien • family_with_children • fr
8
2026-01-19 • via Nuitee
O
Olivier • solo_traveller • fr
7
Bien
Pros:

Accueil
Parking véhicule sécurisé

Cons:

Lumière extérieure de la fenêtre de la chambre qui ne s'éteint que vers 1H du matin !!
Matelas trop souple

2026-01-19 • via Nuitee
C
Chantal • couple • fr
5
Pros:

Bonne réception et bon petit déjeuner.

Cons:

Chambre sur route passante avec arrêt feu tricolore , donc bruyante alors qu'il y avait peu de personnes dans l'établissement. Réservation par Booking ?

2026-01-19 • via Nuitee
D
David • couple • gb
8
Scenic stop over
Pros:

Clean comfortable room, good safe car parking available (extra cost)
Perfect location for visiting old town

2026-01-19 • via Nuitee
V
Valeria • family_with_children • nl
9
Good option
Pros:

Very nice property in a walking distance from the castle. Many places to eat around, including very nice fast-food place just around the corner. Very wide choice and low prices, which you appreciate when traveling with kids.
Heated (!) swimming pool! Very valuable.
We took a family suit and it was huge like appartment size.

Cons:

Everything fine.

2026-01-19 • via Nuitee