Hotel Ko'ox Wenne

Hotels
8.4 (692 reviews)
Calle Asteroide ENTRE CALLE OSIRIS , Tulum , mx

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Limited food options
Room odor

Categories

Cleanliness
7.73
Many reviews mentioned issues like a dirty pool and a musty smell in the room.
Service
9.2
Several reviews praised the friendly and helpful staff.
Location
9.24
Consistent mention of the hotel's great location near the city center.
Room Quality
8.19
Room quality received mixed feedback, with some positive aspects and notable negatives.
Amenities
8.72
Amenities like a rooftop pool received positive comments, though some items were not functional.
Value for Money
8.18
Fairly priced but some guests felt that certain issues affected overall value.
Food and Beverage
7.23
Limited food options were noted, with some guests wishing for more offerings.
Overall Experience
8.7
Overall positive experiences, highlighting a few key issues that some guests faced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:54

Property Description

Central Location in Tulum
Hotel Ko'ox Wenne, centrally located in Tulum, offers air-conditioned rooms, an outdoor pool, free WiFi, and a terrace. Just a stone's throw away from Tulum's key attractions, including the Tulum Archeological Site and the bustling Tulum Bus station.

Comfortable and Convenient
Each room at Hotel Ko'ox Wenne is thoughtfully furnished with a desk, flat-screen TV, and a private bathroom. Some rooms even boast picturesque city views. The attentive staff, fluent in English and Spanish, are always ready to assist guests with a warm smile.

Explore and Relax
Unwind by the pool, explore nearby attractions like Parque Nacional Tulum and Sian Ka´an Biosphere Reserve, or seek recommendations from the knowledgeable staff. Book your stay at Hotel Ko'ox Wenne for a memorable Tulum experience.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 692 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.7
M
MARIA ROSARIO • solo_traveller • es
8
Pros:

La habitación muy bien.

Cons:

Le falta unas mesitas de noche a los lados de la cama,no hay posibilidad de tener agua caliente para preparar un té,la piscina estaba en obras.

2026-03-18 • via Nuitee
P
PpGs • solo_traveller • mx
7
Es un buen lugar
Pros:

El servicio por parte del personal

Cons:

No hay estacionamiento y no hay letreros de que es hotel6

2026-03-16 • via Nuitee
M
Moguel • couple • mx
9
Pros:

Es tranquilo

Cons:

El lugar donde se queda el vehículo no se ve muy seguro,

2026-03-13 • via Nuitee
C
Carlos • family_with_children • mx
10
Pros:

La ubicación está muy cerca de todo caminando vas a en mercado, centro, ADO y otros lugares

Cons:

Todo bien

2026-03-10 • via Nuitee
N
Nicolas Adolfo • couple • it
9
Albergo bello vicino al centro di Tulum
Pros:

La gentilezza dello staff, soprattutto Andres!!!

Cons:

niente, tutto OK

2026-02-24 • via Nuitee
L
Libre • solo_traveller • fr
8
Pros:

Accueil. Rapidité mini bar

2026-02-13 • via Nuitee
K
Karen • solo_traveller • gb
8
Nice small hotel that is great value for money
Pros:

The Hotel was great value for money. Everything went as planned and the staff were super kind and helpful, and assisted in getting a taxi for me the following morning. A modest hotel but great value for money

Cons:

Nothing for that price - it was farily basic but everything went smoothly in checking in and checking our, and appreciated the coffee available to guests in the morning

2026-02-13 • via Nuitee
A
Alix • solo_traveller • fr
9
Pros:

L’emplacement est très central et pas loin de la gare ado, pas loin, non plus de la paroisse catholique locale qui est assez active.
Le personnel est très sympa.

2026-02-12 • via Nuitee
M
Matti Väisänen • family_with_children • fi
10
Pros:

Todo muy bien. Very friedly and welcomin vibe. I Will come back next year with my whole family.

Cons:

Todo bien+++ 5/5

2026-02-10 • via Nuitee
S
Sebastian • couple • fr
6
2026-01-27 • via Nuitee
O
Ornella • solo_traveller • gb
8
Confortable place do stay in Tulum
Pros:

The staff is super Nice ! The location is great. FBI i fois valus for money

Cons:

An elevator would be great

2026-01-23 • via Nuitee
A
Alma • family_with_children • mx
9
Pros:

La alberca

2026-01-21 • via Nuitee
S
Sammie • solo_traveller • us
10
Pros:

Wonderful location… It is away from the noise

Cons:

there is absolutely nothing wrong with this property

2026-01-20 • via Nuitee
M
Martha E • couple • us
9
Excelente precio, lugar céntrico y seguro!
Pros:

No desayuno. No café disponible. Solo agua para tomar en cada piso, afuera en pasillo.

Cons:

Que hubiera café; y en habitación algo olía mal en el aire, parecido a el drenaje de baños.

2026-01-20 • via Nuitee
I
Isabella • couple • co
9
Cómoda
Pros:

Todo

Cons:

Lejos

2026-01-20 • via Nuitee
Z
Zoé • extended_group • be
6
OK but not what we expected for the price
Pros:

We stayed 1 night in the Ko'ox wenne hotel and it was ok.
- it's clean
- you can rent a bike for 24 hours for the price of 160 MXN
- there is a swimming pool
- close to the ADO bus station

Cons:

- the breakfast is included but it's disapppointing. You only have toast, jam and coffee. And you don't have any cutterly.
- the accoustic in the room was really bad
- we rented 2 bikes, but we had a lot of problems with one of them 
That was not wat we expexted for the price and a hotel. We already had better services in some hostels.

2026-01-19 • via Nuitee
I
Ivan • couple • mx
10
Exelente
Pros:

Estuve lastimado y se mostraron más q atentos para ayudarme.....excelente quipo

2026-01-19 • via Nuitee
J
Juliana R • family_with_children • mx
8
Buena noche.
Pros:

Buena ubicación.

Cons:

No hay servicio de restaurante.

2026-01-19 • via Nuitee
E
Elisabetta • extended_group • it
9
Hotel nuovo, molto pulito
Pros:

Camere ampie e pulite, buona doccia, letti comodi.

Cons:

La sera le strade vicine all'hotel sono abbastanza buie. Ma per una notte di passaggio è un'ottima struttura

2026-01-19 • via Nuitee
J
Jaime • solo_traveller • mx
9
Pros:

La habitación es grande

Cons:

Los colchones estaban aguaditos

2026-01-16 • via Nuitee