Essential Lodge23

Hotels
5.2 (98 reviews)
23 Robertson Street , Cape Town , za

listing image 1
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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Cons:
Poor services
Unorganized
No rooms available
Long wait
Terrible customer service
Under construction
Shower didn't work
Toilet couldn't flush
Leaking pipes

Categories

Cleanliness
1.55
Poor maintenance with leaking pipes and unhygienic conditions.
Service
3.55
Terrible customer service with long waits.
Location
9.55
Standard quality for this hotel tier.
Room Quality
1.55
Rooms not as advertised, with malfunctioning facilities.
Amenities
9.55
Standard quality for this hotel tier.
Value for Money
1.55
Not worth the price given the poor services.
Food and Beverage
9.55
Standard quality for this hotel tier.
Overall Experience
4.75
Overall disappointing experience, significantly below expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:53

Property Description

Modern Accommodations
Experience comfort and style in our newly renovated homestay featuring fully equipped kitchenettes and flat-screen TVs with streaming services.

Convenient Amenities
Enjoy free WiFi, a 24-hour front desk, and a shared kitchen during your stay. Our family rooms and tiled floors offer a relaxing atmosphere for all guests.

Ideal Location
Explore nearby attractions such as Robben Island Ferry and V&A Waterfront, all within a short distance from Essential Lodge23. Book now for an unforgettable stay in Cape Town.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.2
Based on 98 reviews
Cleanliness: 1.55
Service: 3.55
Location: 9.55
Room Quality: 1.55
Amenities: 9.55
Value for Money: 1.55
Food and Beverage: 9.55
Overall Experience: 4.75
O
olivier • couple • za
2
2026-03-01 • via Nuitee
Z
zwane • solo_traveller • za
1
2026-01-29 • via Nuitee
K
Keenen Alroy • couple • za
6
2026-01-27 • via Nuitee
S
Saki • couple • za
8
2026-01-15 • via Nuitee
M
Martin • couple • za
1
2026-01-14 • via Nuitee
F
Fakier • couple • za
1
Pros:

Nothing

Cons:

Poor services, unorganized, no rooms available. Long wait. Terrible customer service

2026-01-02 • via Nuitee
Y
yasin • couple • za
1
Pros:

Nothing . This place looks nothing like the images and is still under construction. The shower didnt work . Toilet couldnt flush . There was no sink in the kitchen and the pipes were leaking .

Cons:

Everything

2026-01-01 • via Nuitee
D
Dyllan • young couple • za
2
Very poor
2025-05-26 • via Nuitee
H
Hendricks • review category business travellers • za
1
Bad
2025-05-02 • via Nuitee
A
Akhona • review category business travellers • za
1
Bad
Pros:

We booked 6 rooms for 12 people we ended up sleeping in 4 rooms.

2025-03-31 • via Nuitee
S
Senate • young couple • za
1
Bad
Pros:

Nothing

Cons:

Service ,dirty linen, unfriendly stuff,dirty bathroom ,I was so disappointed bedining has too many stains

2025-03-09 • via Nuitee
H
Hlumela • young couple • za
1
Bad
Pros:

None

Cons:

I didn't like the fact that we were charged extra R200 on top of the amount we paid due to the fact that there were no rooms but they accepted a booking. The shower water was cold, bedding not clean even the room wasn't tidy. No towels in the room just like any other bnb. There was no toilet paper, no shower gels

2025-03-06 • via Nuitee
L
Lisathi • young couple • za
2
Very poor
2025-03-05 • via Nuitee
L
Lebogang • family with young children • bw
2
Booked 2 nights but left after 1 night
Pros:

This place shouldn't be on booking.com

Cons:

Everything

2025-03-05 • via Nuitee
A
Ahlume • young couple • za
7
Good
Pros:

The Wi-Fi connection and the receptionist was patient

Cons:

The shower door.

2025-03-02 • via Nuitee
M
Macfarlane • young couple • za
5
Passable
2025-02-28 • via Nuitee
J
Julies • young couple • za
4
Disappointing
2025-02-20 • via Nuitee
R
Raywin • young couple • za
1
Bad
Cons:

There were rats in the roof
I had to provide my ID number before we could go to our room and the proof of payment was already sent

2025-02-16 • via Nuitee
M
Mzimkhulu • young couple • za
10
Exceptional
Pros:

Nice place

Cons:

Nothing

2025-02-15 • via Nuitee
B
Bontle • young couple • za
7
Good
2025-02-11 • via Nuitee