Lavender Central Hotel & Spa Hanoi

Hotels
9.5 (3637 reviews)
37 - 39 Hang Bac , Hanoi , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good facilities
Cons:
Limited breakfast variety
Noisy at times
Small room sizes

Categories

Cleanliness
9.7
Generally clean and comfortable, with specific mentions of cleanliness praised.
Service
10
Consistently praised for helpful and friendly staff throughout the reviews.
Location
10
Excellent central location mentioned multiple times, facilitating easy access to attractions.
Room Quality
9.2
While generally comfortable, some reviews noted small rooms and noise issues.
Amenities
8.7
Amenities met expectations, but some limitations were mentioned, such as breakfast variety.
Value for Money
9.7
Considered good value for the central location and quality service.
Food and Beverage
8.7
Breakfast options were limited and received mixed reviews.
Overall Experience
10
Overall, guests had a very positive experience with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:29

Property Description

Convenient Location Near Hoan Kiem Lake and Huc Bridge
Located just a 3-minute walk from the beautiful Hoan Kiem Lake and iconic Huc Bridge, Lavender Central Hotel offers a prime spot for guests to explore the picturesque surroundings of Hanoi.

Blend of Tradition and Modernity in Every Room
Experience the perfect fusion of traditional Vietnamese décor and modern amenities in our air-conditioned rooms. From a cable flat-screen TV to an electric kettle, we ensure your comfort and convenience during your stay.

Excellent Facilities and Services
Enjoy 24-hour reception, free WiFi, car and bicycle rental services, a business centre, and a tour desk at your disposal. Indulge in daily breakfast at our in-house restaurant or opt for room service for a cozy meal in your room.

Book your stay at Lavender Central Hotel now for an unforgettable experience in Hanoi!

Important information:

In-house guests are entitled to:
- 10% discount at Thang Long Deli Restaurant
- 10% discount at O'Spa (not applicable for 'accommodations with spa' package)

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 3637 reviews
Cleanliness: 9.7
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
E
Elena Zulmira • couple • es
10
Excelente
Pros:

Excelente ubicación, habitaciones cómodas y modernas. Nos encantó el desayuno. Repetiríamos si volviéramos a Hanoi.

2026-03-14 • via Nuitee
A
Atinooch • couple • th
10
Perfect stay
Pros:

Location

Cons:

Nothing

2026-03-14 • via Nuitee
K
Kimberley • solo_traveller • gb
6
Pros:

Staff are great

Cons:

Windowless room.

2026-03-14 • via Nuitee
L
Lutz • couple • de
8
Pros:

Super freundlich

Cons:

WC im Frühstücksraum

2026-03-14 • via Nuitee
J
Jianmei • couple • us
8
2026-03-14 • via Nuitee
S
Sandrine • couple • fr
10
Pros:

L’emplacement , bel hôtel, personnel très agréable

2026-03-14 • via Nuitee
T
Tim • extended_group • at
10
Sehr schöner Aufenthalt in Hanoi
Pros:

Die Lage ist erstklassig. Im Zimmer selbst ist es sehr ruhig. Das Frühstück war auch gut…

Cons:

… aber könnte mehr Auswahl haben. Das ist aber Jammern auf höchstem Niveau.

2026-03-14 • via Nuitee
W
Wang • extended_group • de
9
2026-03-13 • via Nuitee
J
jacques • couple • fr
6
Décevant
Pros:

Emplacement, petit déjeuner, propreté

Cons:

Chambre petite avec fenêtre aveugle
Personnel qui refuse d’offrir une petite bouteille d’eau
supplémentaire pour faire un café dans la chambre

2026-03-13 • via Nuitee
B
Böhm • solo_traveller • ch
9
2026-03-13 • via Nuitee
J
Jan • couple • de
10
2026-03-13 • via Nuitee
S
Susan • couple • us
10
Perfect
Pros:

Wonderful helpful staff- especially the front desk Kai
Also breakfast had option for several freshly cooked eggs in addition to items on buffet. After the long trip here I enjoyed having a massage. It was easy to book and Thuy was excellent

2026-03-13 • via Nuitee
S
Shidan • couple • de
10
2026-03-12 • via Nuitee
A
Arthur • couple • us
10
Pros:

The staff bent over backwards to help, even a few weeks before we arrived

2026-03-12 • via Nuitee
D
Debbie • couple • au
10
Great location and accommodation
Pros:

Lovely well appointed hotel. The location was fantastic, we enjoyed being in the heart of the Old French Quarter. The staff were great 😊

2026-03-12 • via Nuitee
V
valerie • solo_traveller • fr
8
Bon séjour
Pros:

L emplacement très central
Le petit déjeuner copieux et quali
La gentillesse du personnel

Cons:

L absence de fenêtres de la chambre

2026-03-11 • via Nuitee
T
Tony • family_with_children • gb
9
Pros:

The location was perfect, and the staff very helpful

Cons:

There was nothing to dislike

2026-03-11 • via Nuitee
K
Kathy • couple • au
10
Excellent
Pros:

Loved the boutique feel, staff extremely helpful and friendly

2026-03-11 • via Nuitee
H
Henna • couple • fi
10
2026-03-10 • via Nuitee
M
Michiel • solo_traveller • nl
8
2026-03-10 • via Nuitee