Hotel Luz de Luna

Hotels
7.5 (484 reviews)
Calle 33 entre Avenida 1 y 3 , Barrio Escalante , San José , cr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Poor cleanliness
Old rooms
Disappointing breakfast

Categories

Cleanliness
5.83
Bad conditions, dirty, and old rooms.
Service
9.3
Excellent service; staff were friendly and helpful.
Location
9.34
Great location, close to restaurants.
Room Quality
6.79
Rooms were old and uncomfortable; small beds.
Amenities
7.82
Limited parking; some amenities lacked quality.
Value for Money
6.78
Disappointment with the breakfast; not worth the price.
Food and Beverage
5.83
Breakfast was disappointing and not well-prepared.
Overall Experience
8.3
Overall, it has potential but needs improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:46

Property Description

Hotel Luz de Luna: A Hidden Gem in San José

Gastronomic Delights at Your Doorstep
Indulge in authentic Costa Rican cuisine at our on-site restaurant located on the vibrant Paseo Gastronómico La Luz.

Chic Comfort and Modern Amenities
Relax in our elegantly decorated rooms featuring free Wi-Fi, flat-screen cable TV, and sleek bathrooms with refreshing showers.

Convenience and Hospitality Combined
With a 24-hour reception, let us assist you with city information, airport transfers, and exploring the nearby colonial Villas and bustling plazas.

Ready to experience the charm of San José? Book your stay at Hotel Luz de Luna now.

Important information:

Please note use of the park is Monday to Saturday 22:00 until 09:30 and Sundays from 14:00 until 09:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.5
Based on 484 reviews
Cleanliness: 5.83
Service: 9.3
Location: 9.34
Room Quality: 6.79
Amenities: 7.82
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 8.3
E
enid guadamuz solo_traveller cr
8
Pros:

Sigue igual que hace 12 años

Cons:

Que las pinturas que habían en el lobby ya no están y antes el desayuno se servía en la parte de atrás, más íntimo.

2026-05-02 via Nuitee
G
Glendy Amarilis solo_traveller gt
10
2026-04-30 via Nuitee
P
POBLADOR BERMEJO solo_traveller fr
9
2026-04-29 via Nuitee
S
Serrano couple cl
2
Pros:

Ubicación

Cons:

Estuve 15 minutos afuera del hotel cuando llegue no habia nadie en recepción.
La cama de la habitación 10 está en muy mal estado colchon está para botarlo no pude dormir en toda la noche.
Imposible ver televisión ya que estaba en la pared lado izquierdo y no frente a la cama (no se podía mover)

2026-04-24 via Nuitee
G
Gabriela solo_traveller cr
5
Pros:

El servicio al cliente de chico de la mañana es Excepcional.
Buena locación.

Cons:

The mattresses are of very low quality, Rooms facing the street should have blackout curtains.

2026-04-16 via Nuitee
M
Manuel solo_traveller cr
6
Cons:

El colchón era incómodo, la comida no era exactamente deliciosa, en especial el café estaba algo "quemado".

2026-04-16 via Nuitee
E
Esteban couple cr
10
2026-04-15 via Nuitee
M
Marin solo_traveller ch
7
Pros:

It's well situated, but the furniture needs a fresh up. That's for sure.

Cons:

Asking 2 US $ for ear plugs was a bit bold.

2026-04-13 via Nuitee
J
Jan michael couple ca
8
Pros:

Good location !
Friendly staff !

2026-04-09 via Nuitee
C
Cicely solo_traveller us
2
Awful Experience
Cons:

This place is suppose to be 24 hr checkin hotel. Well, when I arrived late at night, the man that was supposed to check me in was asleep. My Uber driver and I had to continuously bang on the door to try and wake him up to let me in. I was very disappointed on the unprofessionalism. Once I got in, I paid for my room and had to ask multiple times for a receipt. I do not recommend this place.

2026-04-07 via Nuitee
G
Gabriel solo_traveller br
1
2026-04-06 via Nuitee
W
Wolf Dieter couple de
3
Ernüchterndes Ankommen
Cons:

Durchgelegene Betten, das Zimmer entsprach nicht den Fotos. Alles ziemlich abgewohnt. Kein gutes Preis Leistungsverhältniss.

2026-04-05 via Nuitee
N
Nancy solo_traveller ca
8
very comfortable
Pros:

Location, breakfast, staff

2026-04-05 via Nuitee
A
Arnulfo family_with_children pa
4
Colchones mata espalda
Pros:

La ubicacion es bastante centrica

Cons:

La joven de la recepcion tenia mal caracter, los colchones estaban terribles estaban hundidos al dia siguiente me dolia la espalda el tv era como la pantalla de un celular de pequeño no recomendaria nunca este hotel

2026-04-04 via Nuitee
R
Roy Francisco couple cr
9
Muy aceptable para un día de paso.
Pros:

La ubicación excelente, muy fácil de llegar. Un lugar muy acogedor, calmado, excelente para un descanso de paso. El personal buena atención. Por eso mi puntuación general de un 9.

Cons:

Poco espacio de parqueo. El desayuno un poco pasado de condimento. La llave de la puerta algo difícil de utilizar (un poco "dura").
El desayuno estaba un poco pasado de sal y el pinto algo "guacho". Al no contar con parqueo (pues solo cuentan con 4 espacios a conforme llegan los huéspedes), eso incrementa el costo del hospedaje porque se tiene que contratar un servicio adicional en un parqueo público que tiene un costo de ¢ 6.000,00 ($ 12,00) +/- la noche más ¢ 1.000,00 ($ 2,00) por hora adicional después de las 7:00 am.
La habitación muy bien, tuvimos problemas con la llave que esta algo "dura" al utilizar, pero funcionó.

2026-03-30 via Nuitee
K
Karen couple dk
8
2026-03-29 via Nuitee
D
denis extended_group mx
10
2026-03-27 via Nuitee
D
dante family_with_children it
5
Credo che le prigioni in Italia siano più confortevoli
Pros:

Posizione centrale

Cons:

Le foto di booking non sono oneste. Camera piccola. Materasso pessimo. Il televisore sopra la testata del letto quindi inutile.le finestre danno su un retrobottega sporco.

2026-03-19 via Nuitee
C
Carsten couple de
8
2026-03-15 via Nuitee
L
Leslie couple cr
8
Excelente
Pros:

Todo super limpio. El personal super amable.
El seńor de turno de noche calidad de servicio excelente .
La comida muy buena

2026-03-14 via Nuitee