Purbeck House Hotel & Louisa Lodge

Hotels
8.3 (1413 reviews)
91 High Street , Swanage , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
No hot breakfast
Cold room at check-in

Categories

Cleanliness
7.94
Most reviews mentioned rooms were clean, but some noted cobwebs and cold issues at check-in.
Service
8.91
Staff were consistently described as friendly and helpful.
Location
8.95
Guests praised the hotel for its convenient location near shops, beach, and restaurants.
Room Quality
8.4
Rooms were spacious and comfortable, though some issues with cold temperatures were reported.
Amenities
7.93
Good amenities mentioned, but lack of a cooked breakfast was a downside for several guests.
Value for Money
8.39
Guests felt it was good value given the location and quality.
Food and Beverage
7.44
Mixed feelings on breakfast options; only continental available.
Overall Experience
8.41
Overall positive experiences shared, with minor issues that did not detract from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:32

Property Description

Historic Charm and Modern Comfort

Luxurious Accommodation

Convenient Location and Nearby Attractions

Book your stay at Purbeck House Hotel & Louisa Lodge now to experience a blend of history, comfort, and convenience in the heart of Swanage.

Important information:

Please note that there are no elevators at the Purbeck House Hotel or the Louisa Lodge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1413 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.41
P
Patrick • solo_traveller • gb
10
Cons:

full english breakfast would be better

2026-09-19 • via Nuitee
P
Paul • couple • gb
7
Lovely stay in historic building
Pros:

Lovely views, spacious in shared areas, really
interesting old building with lots of original historic
features. The shared areas are fabulous and totally
underused. Don't know why they don't advertise
cream teas. Really need a good hotel manager and
gardener.

Cons:

Bathroom needs an update and shower not very
good. Dirty windows and frames need a paint.
Night staff not keen to serve drinks in bar even
though they advertise it on a sign outside. He was
rather rude and told one customer to go to a pub
instead.

2026-09-19 • via Nuitee
A
Angela • solo_traveller • gb
8
2026-09-18 • via Nuitee
E
Elaine • couple • gb
8
2026-09-18 • via Nuitee
S
Stephen • couple • es
9
Everything to a very high standard, beautiful old building full of character.
Pros:

Continental breakfast, everything was fresh and massive choice of food and drinks. Waitress was wonderful and very helpful

Cons:

Very tight turn into the car park, from the main road, signage or a reference on web site , giving detailed instructions , would be of help, Internet was not constant. 2 nights of no usage

2026-09-17 • via Nuitee
H
Howells • solo_traveller • gb
7
Pros:

Nice looking main building.

Cons:

We didn't know we were being accommodated in Louisa Lodge located to the rear of the main hotel.
The interior is dated and the building and our room resembles that of an old people's complex.

2026-09-16 • via Nuitee
A
Anne • solo_traveller • gb
9
Spacious, comfortable bedroom in conveniently located character property
Pros:

Interesting character building beautifully positioned for walking to the sea and finding eateries galore very nearby.
Our room was beautifully spacious and well - equipped on the ground floor of Louisa Lodge.
The lady on Reception was lovely and friendly and polite. After an initial sharp narrow left turning off the High Street, the car parking provision was easy and convenient.
We felt very comfortable at the Purbeck House Hotel and would have liked to have stayed longer! We would be happy to return.

Cons:

They ran out of croissants an hour before breakfast was due to end and fresh fruit was very limited. However, there were alternatives and yogurt, and a lovely selection of Kilner jars with dried apricots, cranberries and flaked bananas.
It's an old building and parts of it are in lovely condition and others slightly less so, but Rome wasn't built in a day! In the garden there's work in progress, so some building materials lying around.

2026-09-15 • via Nuitee
G
Gwendoline Killary • solo_traveller • ch
9
Pros:

Parking, big room, big bed

Cons:

.

2026-09-15 • via Nuitee
S
Stevens • couple • gb
9
Lovely staff and great location
Pros:

Location and parking were great so where the staff

Cons:

It was lovely but in need of some repairs in places

2026-09-14 • via Nuitee
S
Sue • solo_traveller • gb
7
A welcoming friendly place to stay
Pros:

Very friendly and pleasant staff
Clean, tidy room

Cons:

The wet room style shower didn’t drain quickly and meant the floor stayed wet underfoot when using the toilet or washing hands. There was no soap dish or shelf to put my toiletries, so I had to set them out on the floor
The television kept ‘logging out’ while I was watching programmes on BBC iplayer

2026-09-13 • via Nuitee
H
hookway • couple • gb
5
2026-09-12 • via Nuitee
A
Andrew • couple • gb
7
Pros:

The hotel is in a good location for the town. It comprises a historic building and a later‑era accommodation lodge. The room we booked was a very good size, with an interior balcony overlooking the town and sea. Most of the staff were very nice. The hotel also has a garden patio where you can sit with a drink from the bar.

Cons:

There is a faded grandeur to the historic building and garden that could be enhanced with some financial investment — though I appreciate it’s always easy to spend other people’s money. My final point is not a criticism and wasn’t an issue for us, but the hotel is not suitable for anyone with mobility difficulties, and there is very little they could realistically do to change that. Breakfast, that we purchased as an add-on, is ok but very basic. If you can get up and about before breakfast there are some pleasant cafes just down the street.

2026-09-09 • via Nuitee
L
Laurie • couple • gb
8
Pros:

Excellent size room and very comfy bed. Clean. Friendly and helpful staff. Lovely garden and free parking which was brilliant. Would definitely stay again
Reason not given 5* as no hot food on site, but did have kettles in room. But close to many eateries, so great location for visiting Swanage in general, just away from crowds, but near enough that you can get easily to facilities.

Cons:

See above

2026-09-07 • via Nuitee
J
John c • solo_traveller • im
10
2026-09-07 • via Nuitee
T
Tomasz • couple • gb
10
Don’t know
Pros:

All was very good

Cons:

Don’t know

2026-09-06 • via Nuitee
M
Maureen • couple • gb
9
2026-09-04 • via Nuitee
S
Stephen • solo_traveller • gb
9
Pros:

An astonishing building with interesting grounds and view over the town and bay. Wonderful lavender lined path to the accommodation we used.

Cons:

Shower over a bath. Personally, I prefer a walk-in shower which I feel safer with at my age.

2026-09-04 • via Nuitee
S
Schooling • couple • gb
4
Average
Pros:

It’s location

Cons:

It needs updating
And a lift put in

2026-09-03 • via Nuitee
G
Genevieve • solo_traveller • gb
4
Tired
Pros:

The location was good, but there are many places in a good location

Cons:

Very tired and old. Very expensive, £200 a night excluding continental breakfast. They do live pricing. If you book through Booking.com they won't put you in a better room, even if there is one available at a much lower price than you paid.

2026-09-01 • via Nuitee
J
jeanette • couple • gb
5
Staff were friendly enough but I would not recommend this hotel for the reasons already mentioned.
Pros:

Location was good for enjoying Swanage.

Cons:

Overpriced. It badly needs updating and some investment on room facilities. The bathroom was poor with a mixer tap shower with little water pressure and the floor was grubby around the edges. No hot breakfast available. We booked in advance as we were attending an event and found ourselves in the smallest rooms in the hotel at much higher cost than were offered for the upgraded rooms on offer nearer to the time. We would have appreciated an upgrade with the tiny rooms given to us on offer for last minute guests. It seems we were penalised for booking in advance and for using booking.com.

2026-09-01 • via Nuitee