Try Residence, The Elysée Koh Pich

Hotels
8.5 (44 reviews)
Koh Pich Street, The Élysée , Phnom Penh , KH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Good staff
Cons:
Dirty and filthy
False advertising
No response from staff

Categories

Cleanliness
6
Review indicates dirty and filthy conditions.
Service
10
Good staff but with some concerns about responsiveness.
Location
10
Good location highlighted in the reviews.
Room Quality
8
Rooms reported to be clean, but mattresses could be improved.
Amenities
6
False advertising regarding kitchenette.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9.5
Standard quality for this hotel tier.
Overall Experience
9.5
Overall mixed feelings, with serious cleanliness issues outweighed by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:25

Property Description

Modern and Comfortable Rooms
Enjoy the air-conditioned rooms at Try Residence, The Elysée Koh Pich with free WiFi and private bathrooms. Some rooms offer stunning city views.

Convenient Location
Located near Diamond Island Convention and Exhibition Center, Aeon Mall Phnom Penh, and Chaktomouk Hall, our 4-star hotel is perfect for both business and leisure travelers.

Helpful Staff and Services
Our 24-hour front desk staff fluent in English and Khmer are always available to assist you during your stay at Try Residence, The Elysée Koh Pich.

Book your stay now at Try Residence, The Elysée Koh Pich for an unforgettable experience in Phnom Penh.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 44 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 8
Amenities: 6
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9.5
R
ratana • couple • us
1
Tv didn’t work at all. Nee battery didnt help.
Pros:

Staff and the location excellent

Cons:

Plumbing smells, bathroom is clean but it smells. New good maintenance

2026-10-24 • via Nuitee
A
aristeidis • solo_traveller • gr
7
2026-10-21 • via Nuitee
S
Simpson • solo_traveller • us
3
Pros:

It was a very basic room

Cons:

Staff and location

2026-10-15 • via Nuitee
M
Mohamed • solo_traveller • qa
8
The location and price are good but the cleanliness isn't up to par. If I had the chance I wouldn't go there aga
Pros:

Location

Cons:

I think they don't pay much attention to cleanliness and don't change or wash the covers regularly; you can see the dirt from a distance

2026-09-01 • via Nuitee
D
Dorcas • solo_traveller • gb
3
Pros:

The building looked nice.

Cons:

Paid for a studio apartment, didn't even get a microwave for food, no cutlery (had to ask for it and even then only received it day two but they didn't have spoons), t.v wouldn't work unless I physically fiddled with it everyday, had to ask for tissues/toilet paper, overall it was not worth the money or time. The area is a nice place for a quick visit so people should go but not stay at this hotel.

2026-08-20 • via Nuitee
T
Teng • solo_traveller • au
8
2026-07-25 • via Nuitee
H
Hakly • couple • kh
8
Cons:

Refund deposit so slow

2026-07-21 • via Nuitee
C
Chloé • solo_traveller • fr
9
2026-05-03 • via Nuitee
Z
Zack • couple • kh
8
2026-04-15 • via Nuitee
T
Tretiakov • couple • vn
10
2026-04-11 • via Nuitee
E
Elena • solo_traveller • kh
10
Pros:

Everything great ! Exactly 2 girls on reception are so helpful.. special thanks to the girl from reception Seanghai (ยาดิ สาฬิชิยา). And the boy housekeeping is also nice one .

2026-03-27 • via Nuitee
I
Irina • solo_traveller • by
6
Pros:

Спокойный чистый район.

Cons:

Во многих комнатах была плесень . Вид на соседние здание , окна упираются в здание . Нет солнца и света .

2026-03-24 • via Nuitee
주형 • couple • kr
8
2026-03-20 • via Nuitee
C
Chamroeun • couple • kh
5
2026-03-12 • via Nuitee
F
franck • solo_traveller • hk
10
Pros:

best value

2026-02-09 • via Nuitee
C
Caitlin • family_with_children • au
1
Avoid.At.All.Costs I tried leaving a Google Review but it did not go through for 4 weeks.
Pros:

If I could leave a 0 star review I would. This has been by far one of the worst 'hotel' experiences I have encountered throughout many years of travelling.
The first red flag was at check in. The staff were some of the most apathetic people, nothing like the friendly Cambodians I have met throughout the rest of the country. We were hardly greeted, then eventually handed our room cards with no further explanation - it would have been appreciated to let us know that there were separate cards to use the lift and to enter your room.
My family and I had booked 3 separate rooms. One room had not been cleaned properly and had filthy towels still left on the bed. Another room had a fridge crawling with bugs and stains on the We went straight back downstairs to tell reception this. The towels were eventually rectifyed, but not the fridge during our stay.
The rooms also had a very bad odour. The glasses and cups had not been washed. The windows covered in dirt. The closer you looked, the more you realised how poorly maintained the rooms were.
During the evening, when I looked at the floor, it was crawling with cockroaches.
The second night we returned to our rooms, none of the keys worked. We again had to go to reception to have this resolved. The person at reception (different) hardly acknowledged us.
However, the cherry on top of this whole disaster of a hotel was check out. We returned our keys and the staff told us we owed $20 USD for 'stained towels'. One towel had some make up and the other was dirt on it from wiping down the absolutely filthy surfaces in one of the rooms. We flat out refused to pay this. This is ridiculous enough in a clean and respectable hotel, let alone this. When pushing back with the staff, the female staff member laughed, the lack of professionalism was quite astounding. It wasn't until I started pulling out photo evidence of how terrible this hotel is, that she said "we could go".

Cons:

Everything. WOW,
An update: they will take your room deposit in USD and return in riel. Ripping you significantly off.

2026-01-31 • via Nuitee
M
Mardonius • couple • id
10
2026-01-29 • via Nuitee
S
soknoeun • extended_group • fr
7
2026-01-23 • via Nuitee
S
Salima • solo_traveller • kh
7
2026-01-23 • via Nuitee
D
DPS01 • solo_traveller • my
5
Pros:

Hotel location near the river, good WiFi and elevator, nice flat screen TV, clean toilet

Cons:

Few bugs also found small lizard in my room.
The staff was polite, but they increase the daily rate for me, they added three dollars to the room price started from day two, for the very same room.

2026-01-22 • via Nuitee