Bank House Pitlochry

Hotels
7.5 (707 reviews)
Bonnethill Road , Pitlochry , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Inattentive service at breakfast
Poor bathroom maintenance

Categories

Cleanliness
6.14
Multiple mentions of dirtiness and maintenance issues indicate that cleanliness needs improvement.
Service
8.11
Friendly staff were highlighted, but some comments about inattentiveness affected the score.
Location
8.65
Great location just off main high street, easily accessible.
Room Quality
7.1
Rooms were generally comfortable, but issues with bathroom upkeep diminished the score.
Amenities
7.63
Spa facilities and breakfast received positive feedback, though some were found lacking.
Value for Money
7.09
Some inconsistency in the quality for the price paid raised concerns about value.
Food and Beverage
7.64
Breakfast received mixed reviews with room for improvement on food temperature.
Overall Experience
7.61
Enjoyable stay with various ups and downs; overall satisfaction was maintained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Luxurious Amenities:
Indulge in the hotel's indoor pool, hot tub, fitness centre, and beautiful garden.
Gastronomic Delights:
Relish a delicious meal at the on-site restaurant and unwind with a drink at the bar.
Comfortable Accommodations:
Experience a relaxing stay in well-equipped rooms featuring modern amenities.

To book your stay at The Bank House at Scotland's Hotel and create unforgettable memories in Pitlochry, visit our website or call our 24-hour front desk.

Important information:

Bank House is a separate building from the main Scotland's Spa Hotel.

All facilities like bar and restaurant are in the main hotel but guest staying in the Bank House are very welcome to use the facilities as the please.

The Bank House is Dog Friendly and there is no charge for Dogs staying in the Bank House. While the guests are very welcome to use the main hotel, the main hotel is not Dog Friendly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 707 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 7.61
A
Anastasia • solo_traveller • de
7
Bank
Pros:

Schönes Gebäude neben dem Haupthaus, sehr zentral

Cons:

Sehr schlechte internet Verbindung, es gibt keinen direkten Zugang zum Haupthaus und den Spa Angebote bzw Schwimmbad.

2026-09-19 • via Nuitee
J
Jim Mcasson • solo_traveller • gb
8
Pros:

Nice big room

Cons:

Breakfast was plentiful but not very hot, we event went as soon as it opened and it was not hotel.

2026-09-19 • via Nuitee
M
Michael • solo_traveller • gb
10
Delivered what was needed
Pros:

Lovely buffer breakfast

2026-09-19 • via Nuitee
F
Franziska • extended_group • de
7
Pros:

Sehr nettes Personal, tolles nahrhaftes und ausgeglichenes Frühstück

Cons:

Das Badezimmerfenster ging nicht auf. Die Fernbedienung war nicht auffindbar und es gab keinen Föhn. Die Fenster allgemein könnten mal wieder gereinigt werden

2026-09-19 • via Nuitee
A
Azevedo • couple • pt
6
2026-09-19 • via Nuitee
V
Veronique • family_with_children • fr
9
je recommande vraiment,
Pros:

petit déjeuner extra, produit de qualité, le meilleur haggis que j'ai mangé ,parfait. Chambre spacieuse, hôtel calme , personnel charmant, très bel endroit pour séjourner à PITLOCHRI.

Cons:

RIEN.

2026-09-18 • via Nuitee
A
António • couple • pt
7
2026-09-18 • via Nuitee
G
Giuseppe • family_with_children • it
7
2026-09-16 • via Nuitee
H
Helen • solo_traveller • au
9
Cons:

Lack of power points

2026-09-16 • via Nuitee
C
Cannon-scott • couple • gb
10
Excellent
Pros:

Clean and tidy ideal for one night stop although could stay longer

Cons:

Nothing

2026-09-16 • via Nuitee
M
Margaret • solo_traveller • gb
5
Our room was adequate but no more. The door to adjacent room was open showing a room with bed half stripped and towels
Pros:

Ladies at reception were very pleasant and helpful

Cons:

Our room was in a very tired annexe and difficult to park to unload.

2026-09-15 • via Nuitee
S
Sølvi • solo_traveller • no
8
Pros:

Reint, stille og god seng. Kjekt å ha kjøleskap.

2026-09-15 • via Nuitee
C
Caroline • solo_traveller • gb
5
Unlikely to return
Pros:

The location

Cons:

Room is very tired, LOTS needs attention.
Breakfast was cold.
Receptionist said she'd upgraded us, to the room that I booked and paid for

2026-09-14 • via Nuitee
M
Mark • solo_traveller • gb
7
Pros:

Breakfast excellent

Cons:

Radiator and fridge both noisy at night.

2026-09-14 • via Nuitee
A
Anita • couple • us
10
We were pleased with the property. Great location to walk to everything.
Pros:

The location was great. Breakfast was a bonus. The room fit us perfectly.

Cons:

The twin beds were very comfy, but the large bed could use a topper you can feel the mattress springs.
There were four of us sisters and the room was very accommodating.

2026-09-14 • via Nuitee
G
Gemma • solo_traveller • gb
7
Okay stay
Pros:

Great location, big room

Cons:

We were placed opposite bank house, also the leisure facilities were very tired and some areas not working. Messages stated a corridor connecting bank house and main hotel but this isn't the case.

2026-09-14 • via Nuitee
R
Rae • solo_traveller • ca
3
2026-09-14 • via Nuitee
N
Nathalie • couple • fr
8
Magnifique mériterait juste pus d’information de la part du personnel lords du checkin
Pros:

Emplacement exceptionnel dans une nature sauvage

Cons:

Manque d’informations du personnel

2026-09-13 • via Nuitee
J
Jan • couple • au
8
Pros:

Location

Cons:

No indication of where reception would be. Not told now part of the hotel next door. Spent 30 frustrating minutes trying to find it until a local helped. 2 other parties also could not find it.

2026-09-13 • via Nuitee
E
Emma • solo_traveller • gb
7
2026-09-12 • via Nuitee