Bank House Pitlochry

Hotels
7.5 (707 reviews)
Bonnethill Road , Pitlochry , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Inattentive service at breakfast
Poor bathroom maintenance

Categories

Cleanliness
6.14
Multiple mentions of dirtiness and maintenance issues indicate that cleanliness needs improvement.
Service
8.11
Friendly staff were highlighted, but some comments about inattentiveness affected the score.
Location
8.65
Great location just off main high street, easily accessible.
Room Quality
7.1
Rooms were generally comfortable, but issues with bathroom upkeep diminished the score.
Amenities
7.63
Spa facilities and breakfast received positive feedback, though some were found lacking.
Value for Money
7.09
Some inconsistency in the quality for the price paid raised concerns about value.
Food and Beverage
7.64
Breakfast received mixed reviews with room for improvement on food temperature.
Overall Experience
7.61
Enjoyable stay with various ups and downs; overall satisfaction was maintained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Luxurious Amenities:
Indulge in the hotel's indoor pool, hot tub, fitness centre, and beautiful garden.
Gastronomic Delights:
Relish a delicious meal at the on-site restaurant and unwind with a drink at the bar.
Comfortable Accommodations:
Experience a relaxing stay in well-equipped rooms featuring modern amenities.

To book your stay at The Bank House at Scotland's Hotel and create unforgettable memories in Pitlochry, visit our website or call our 24-hour front desk.

Important information:

Bank House is a separate building from the main Scotland's Spa Hotel.

All facilities like bar and restaurant are in the main hotel but guest staying in the Bank House are very welcome to use the facilities as the please.

The Bank House is Dog Friendly and there is no charge for Dogs staying in the Bank House. While the guests are very welcome to use the main hotel, the main hotel is not Dog Friendly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 707 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 7.61
J
Jennifer • family_with_children • gb
10
Luxurious stay and a perfect location for an event we came for
Pros:

Wow having booked a family room we got 2 separate rooms it was like a flat .
Large open room with a fridge !!! We felt spoilt even 2 tv toiletries pure luxury

Cons:

Absolutely nothing

2026-10-24 • via Nuitee
H
Haggart • extended_group • gb
9
Pros:

Spacious bedroom

Cons:

Mold in the bathroom and on the window sills

2026-10-24 • via Nuitee
H
Hilary • solo_traveller • gb
8
2026-10-23 • via Nuitee
S
Stuart • couple • gb
7
2026-10-23 • via Nuitee
F
Fabio • family_with_children • it
1
Cons:

Sono dei truffatori
Ti fanno registrare auto per posteggio e poi ti mandano multe tramite società di noleggio

2026-10-23 • via Nuitee
A
Abby • family_with_children • gb
5
Ok for one night, passable for the low price.
Pros:

Great location. Literally a stones throw from the main shopping and ideal as we were visiting for the enchanted forest.

Cons:

Very tired and run down in areas. Our bedroom had several issues, fine for one night but many aspects would have been unsafe for any length of time as we were travelling with a toddler.

The bathroom was basic, tired but was clean. Bed comfy and linens clean. The room itself - decor and furniture both in major need of a refresh. The furniture had chips and marks. The fridge was randomly noisey throughout the night along with the toilet system which again was quite loud. The TV didn’t connect to the internet so no streaming is useable. Our TV plug seemed to be broken as it was making cracking noises. It was also positioned very unsafely overhanging the edge of a bedside table (above a travel clot) which we moved as it could easily have been knocked over.

Good coffee machine and biscuits. Overall, not bad for the cost but definitely not worth another stay.

The spa area was undergoing building work which wasn’t cordoned off or even a sign up. This area was really dirty due to the builders shoes walking in and out. The pool area wasn’t the cleanest but the pool itself was fine and reasonably warm.

2026-10-23 • via Nuitee
S
Shirley • family_with_children • gb
10
Excellent location if you have children
Pros:

The rooms were large, comfortable and clean

Cons:

Couldn’t find fault with anything

2026-10-21 • via Nuitee
H
Helen • couple • gb
10
would definitely stay again
Pros:

The breakfast was good and location was ideal

Cons:

The spa was not very clean

2026-10-20 • via Nuitee
H
Heather • family_with_children • gb
6
Pros:

Good location

Cons:

Run down, wasn’t very clean and very expensive

2026-10-20 • via Nuitee
L
lourdes • couple • es
9
Pros:

Habitación grande y cómoda. Sobre todo la ubicación era perfecta

Cons:

Telarañas en los pasillos comunes. Aunque la habitación estaba limpia

2026-10-20 • via Nuitee
L
Leigh • couple • vg
10
2026-10-20 • via Nuitee
J
Joni • extended_group • gb
5
This is our 3rd time staying here and unfortunately will be our last, the place has went down hill, the cleanliness and
Pros:

Pool was good

Cons:

Room dirty, cobwebs, old biscuit under bed, the pool changing room was absolutely disgusting, breakfast has went down hill, paid £21 each for breakfast. The coffee was watery and the boiled eggs were black/ green! I actually took a picture.

2026-10-19 • via Nuitee
E
Enora • couple • fr
7
Bon logement mais n’espérer pas trouver une place de parking
Pros:

Logement bien situé, très bon petit déjeuner

Cons:

Parking plein, impossible de se garer

2026-10-18 • via Nuitee
V
Vanessa • couple • es
6
2026-10-18 • via Nuitee
A
Adam • family_with_children • gb
10
Beautiful
Pros:

Staff were super helpful, room was clean and comfy. Pool was a lot of fun for the wee one as she had a great time too. Big thanks to everyone working there.

2026-10-18 • via Nuitee
P
PAUL • extended_group • gb
8
Very good value for money.
Pros:

The property is in a great location and has good parking
Breakfast was very good

Cons:

The property was a bit tired

2026-10-18 • via Nuitee
M
Martin • couple • gb
9
2026-10-18 • via Nuitee
S
Stephanie • family_with_children • gb
8
Overall great stay
2026-10-17 • via Nuitee
A
Alison • family_with_children • gb
9
Pros:

Nice hotel with lovely pool and gym

2026-10-17 • via Nuitee
S
Schneider • family_with_children • fr
8
Étape avant le retour sur Édimbourg
Pros:

L’accueil et la propreté des lieux. La situation géographique pour visiter la ville

Cons:

Le parking trop petit, pas de place pour se garer, les couloirs et les chambres auraient besoin d’être rafraîchi

2026-10-17 • via Nuitee