Bank House Pitlochry

Hotels
7.5 (637 reviews)
Bonnethill Road , Pitlochry , gb

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Inattentive service at breakfast
Poor bathroom maintenance

Categories

Cleanliness
6.14
Multiple mentions of dirtiness and maintenance issues indicate that cleanliness needs improvement.
Service
8.11
Friendly staff were highlighted, but some comments about inattentiveness affected the score.
Location
8.65
Great location just off main high street, easily accessible.
Room Quality
7.1
Rooms were generally comfortable, but issues with bathroom upkeep diminished the score.
Amenities
7.63
Spa facilities and breakfast received positive feedback, though some were found lacking.
Value for Money
7.09
Some inconsistency in the quality for the price paid raised concerns about value.
Food and Beverage
7.64
Breakfast received mixed reviews with room for improvement on food temperature.
Overall Experience
7.61
Enjoyable stay with various ups and downs; overall satisfaction was maintained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Luxurious Amenities:
Indulge in the hotel's indoor pool, hot tub, fitness centre, and beautiful garden.
Gastronomic Delights:
Relish a delicious meal at the on-site restaurant and unwind with a drink at the bar.
Comfortable Accommodations:
Experience a relaxing stay in well-equipped rooms featuring modern amenities.

To book your stay at The Bank House at Scotland's Hotel and create unforgettable memories in Pitlochry, visit our website or call our 24-hour front desk.

Important information:

Bank House is a separate building from the main Scotland's Spa Hotel.

All facilities like bar and restaurant are in the main hotel but guest staying in the Bank House are very welcome to use the facilities as the please.

The Bank House is Dog Friendly and there is no charge for Dogs staying in the Bank House. While the guests are very welcome to use the main hotel, the main hotel is not Dog Friendly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 637 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 7.61
E
Elizabeth • couple • gb
8
Pleasantly surprised at how much we enjoyed our stay at Bank House. Comfortable and roomy.
Pros:

We liked the size of the room and the pool/sauna.
The room was in a separate building from the main hotel building which was nice.
Fan was provided and used as the weather was terrific.

Cons:

The curtains didn’t give as much privacy without holding them closed with a cushion. They are too small for the window.
The room looks out onto the street pavement and privacy a must.

2026-07-11 • via Nuitee
A
Andrea • couple • de
6
Für eine Nacht war das Zimmer gut.
Pros:

Das Zimmer war groß.
Das Frühstück war sehr gut.
Sehr gut war, dass der Spa-Bereich des Hotels mit genutzt werden konnte.

Cons:

Leider war das Zimmer und das Badezimmer nicht sauber; es hingen Spinnweben in den Ecken und das Kopfteil des Bettes war verstaubt.
Die Fernbedienung hat nicht ordentlich funktioniert.

2026-07-11 • via Nuitee
J
Jolanda • solo_traveller • nl
5
Pros:

De omgeving

Cons:

Sanitair was aan vervanging toe, wc was defect. Personeel niet vriendelijk, niet gastvrij.

2026-07-11 • via Nuitee
M
Michelle • couple • gb
10
Great stay with lots of extras.
Pros:

Size of room , really helpful friendly staff, great breakfast and use of swimming pool. Would definitely stay here again.

2026-07-11 • via Nuitee
G
Gema • solo_traveller • es
10
Pros:

Resultó una habitación muy cómoda. Ubicada en un edificio precioso, de altos techos, la cama era muy cómoda, y la habitación, amplia. El baño también era muy grande. La temperatura de la estancia era muy adecuada. No nos incluía el desayuno, pero lo adquirimos igualmente, y resultó excepcional, variado, y muy rico. El personal era muy amable, y la localización perfecta.

Cons:

Nada, repetiría.

2026-07-11 • via Nuitee
R
ramon • couple • es
7
Pros:

Céntrico

Cons:

Caro para las instalaciones

2026-07-11 • via Nuitee
L
Lucy • family_with_children • gb
10
2026-07-09 • via Nuitee
M
Marion B. • solo_traveller • fr
10
Pros:

Le confort du lit, le buffet du petit déjeuner, l'accès à la piscine

2026-07-09 • via Nuitee
C
Covadonga • solo_traveller • es
9
Pros:

Ubicación y desayuno.

Cons:

Instalaciones un poco antiguas que no debería ser malo si estuviesen un poco más.limpias

2026-07-09 • via Nuitee
J
Juan Jose • couple • es
9
2026-07-09 • via Nuitee
A
Alexander • solo_traveller • de
7
2026-07-09 • via Nuitee
J
Jutta • solo_traveller • gb
1
Pros:

Nothing. The place is a dump.

Cons:

The place shouldn't be listed on any booking website. Mould and dust everywhere. Shut it down.

2026-07-08 • via Nuitee
H
Hännikäinen • couple • fi
6
Pros:

Ilmainen aamupala ja kylpylä sekä parkkipaikka.

Cons:

Siisteys ja tunnelma

2026-07-08 • via Nuitee
B
Bryan • solo_traveller • dk
5
Disappointing experience
Pros:

The location was fine and there was a good breakfast.

Cons:

The Bank House is part of the larger adjacent hotel where you check in.
We had two rooms and unfortunately neither were very clean with crumbs around the bedside table and spider webs etc and the furniture in both was quite old and worn. One room in particular (405) was quite grubby, with a lot of black mould in the bathroom and a very worn and stained carpet. The plug in the bathroom sink didn't work properly so we couldn't drain the sink without prying it out with our finger nails. The cold water tap in the other room (403) didn't work at all. All in all we were quite disappointed with the rooms

2026-07-08 • via Nuitee
M
Michel • couple • fr
7
Bien situé
Pros:

Proche du centre de Pitlochry
Très bon petit déjeuner

Cons:

La chambre ne se situait pas à l’emplacement indiqué mais dans une autre maison sans parking
De plus ce n’est pas un bed & breakfast, c’est géré par l’hôtel Bank House

2026-07-08 • via Nuitee
K
Komuro • couple • jp
5
2026-07-08 • via Nuitee
J
Jack • family_with_children • gb
5
2026-07-06 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Local to area. Easy access . Amenities available in sister hotel.

Cons:

Some dust in room. Behind curtains. Not a lot of sugar with tea/coffee availability.

2026-07-06 • via Nuitee
D
Dan • couple • ca
9
2026-07-05 • via Nuitee
R
Raphaela Margareta • couple • de
9
2026-07-05 • via Nuitee