41 Lakefront Hotel, Trademark Collection by Wyndham

Great location

Bed and toilet was made for a midget. Different rate when you checked in

see above

Breakfast could have been better

"Pet Friendly" policy is idiotic and needs to change. Pets over People is not a good policy. Pet in room next door barked incessantly and uncontrolled. They could not contact the owner to remedy. Their solution was to move us to an inferior room at great inconvenience to us. They said that they would comp. us, but did not. They had no way to contact the pet owner (no cell phone). This is unacceptable! What if there is an emergency? The dog would be trapped in the room while the owner remains oblivious to the problem. They need to change that policy. The counter person did not care and showed poor attitude. She needs some serious retraining.

Check in took super long; second person at desk was not helping customers. Was in an accessible room that had an adjoining door. Bathroom was full of mold, had to put pillows by the adjoining door to block out the noise from next door. Could here the toilet flushing from above and next door. Dingy hallways & furniture. Elevator was dirty and gross.

I was disappointed to open the curtains to view the lake. The windows were dirty and full of bird poop. I suggest that when people pay to upgrade a room to a lakeview, that maybe the view shouldn't be obstructed by dirt and bird poop.

Hotel was disappointing. The room was clean, a bit dated. Common areas in hotel were not clean, full trash cans, dirty windows.

Outside was filthy - bird poop and spiders all over the chairs - cushions all over the patio - garbage and plates left outside for 2 days- bar closed early- didn't clean room every day. It's really a shame you have a beautiful view, but we couldn't even take advantage of the location - no where to sit that was CLEAN! Terrible

Shower was dirty and never had been cleaned around the glass door as evident by the rust and soap scum on the white base. Windows were filthy over looking lake view. Elevators had an odd smell to them.

Booked this hotel before I read the reviews. Most all said what we experienced, hotel is not well maintained or cleaned. Besides paying a LOT of $$$ and even extra to have a lake view, the windows were covered in cobwebs and bird feathers. Granted, this is right on Lake Seneca and hundreds of seagulls sit on the roof most of the day, but I have stayed at many lake and oceanside resorts, and never saw anything this dirty. feathers were in hallways and common areas for days. What would have been a nice outside area to overlook the Lake, the tables and cushions were filthy and covered in seagull crap and spiders, and thrown around the patio. Other reviews mentioned cobwebs and spiders in their rooms, and maybe I would not have looked if I hadn't read that review, but I did have to kill and clean out some webs and spiders as well. The hallway carpet on my floor (4) had some small trash on it when we checked in and was still there as we checked out 3 days later. I understand that this hotel is "independently owned and operated", but it still has the "Trademark Collection by Wyndham" attached to it, so even if the owner doesn't care about cleanliness just profit, someone from Wyndham should pay an unannounced visit.