Hilton Garden Inn Xi'An Bell Tower

Hotels
Hilton Garden Inn
8.9 (83 reviews)
15 Fenxiang Road, Beilin District , Xi'an , cn

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Clean and spacious rooms
Great breakfast
Cons:
Inconvenient entrance during heavy traffic
Air conditioning blowing on the bed

Categories

Cleanliness
8.74
Extremely clean, as mentioned in the reviews.
Service
9.21
Staff were described as friendly and helpful throughout multiple reviews.
Location
9.25
Excellent location with good proximity to major attractions.
Room Quality
8.7
Rooms described as spacious and comfortable with some positive remarks.
Amenities
8.73
Amenities like mini bar and laundry were highlighted positively.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
8.74
Good breakfast options mentioned in reviews.
Overall Experience
9.11
Overall satisfaction reflects the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:16

Property Description

Prime Location in Xi'an
Luxurious Amenities
Convenient Tour Services

Book now to experience the comfort and convenience at Hilton Garden Inn Xi'An Bell Tower!

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

8.9
Based on 83 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
J
José Miguel extended_group es
9
Perfecto para conocer la ciudad
Pros:

El desayuno y la ubicación en el centro de la ciudad

2026-04-14 via Nuitee
M
Mikhail family_with_children ru
10
Прекрасно!
Pros:

Всё!

Cons:

Ничего.

2026-04-14 via Nuitee
M
Maria couple uy
10
Maravillosa estadia
Pros:

La habitacion era enorme, comoda, bebidas gratis del frigo bar, batas, pantuflas, te, cafe en la habitacion, laundry y el desayuno espectacular

2026-04-11 via Nuitee
H
Henna family_with_children gb
10
Pros:

Very close to local amenities, clean and well appointed. Staff were so helpful and went above and beyond to make our stay comfortable.

2026-04-10 via Nuitee
G
Gesine family_with_children de
9
2026-04-02 via Nuitee
T
T couple gb
9
Good value for money
Pros:

Comfortable beds, big terrace outside, our clothes were collected by the staff and brought back dry for free

Cons:

As vegetarians it was difficult at breakfast time. Would recommend getting a taxi to the hotel, not metro as not that close to the station

2026-03-30 via Nuitee
A
Ahmad Zahari extended_group my
10
Great memorable stay. Would i repeat? Definitely yes!
Pros:

1. The location is excellent, approximately 500–800 meters from the Muslim Quarter, making it very convenient for halal food and exploring the area.
2. The self-service laundry facilities are a great advantage, especially for travelers packing light.
3. The bed and pillows were very comfortable, ensuring a restful stay.

Cons:

If the hotel aims to attract more international guests, improving the English proficiency of the staff would greatly enhance the overall experience.

2026-03-24 via Nuitee
T
Thomas couple de
8
2026-03-22 via Nuitee
J
Jodie couple au
9
Pros:

Lovely staff, comfortable beds. Good washing machine and dryer. Nice breakfast.

Cons:

Water was only warm, not hot. Bathroom mirror power button glows at night. Doors bang closed, waking others.

2026-03-21 via Nuitee
C
Cornelia solo_traveller de
9
Pros:

Zimmer toll und Lage. Personal top

Cons:

Nichts

2026-03-19 via Nuitee
A
Aghagul couple az
10
Great hotel in the heart of Xi’an within proximity of most major landmarks.
Pros:

Amazing location, spacious beautiful rooms and friendly English-speaking staff. I also really enjoyed the breakfast. The hotel felt new, the rooms seemed to be freshly renovated (or at least well taken care of).

Cons:

Just a small comment on cleaning- more effort should be done in that regard. I will not elaborate.

2026-03-19 via Nuitee
明峻 family_with_children tw
8
2026-03-05 via Nuitee
J
Janeam couple ie
9
Good hotel and location
Pros:

Lovely staff at check-in, great room, very clean with bath and shower

Cons:

Disappointed with room service food - the food was cold, unfortunate because otherwise it would have been a 10

2026-03-04 via Nuitee
L
Liberty couple au
10
We had a wonderful stay! The staff gave free souvenirs from Xian and the mini bar is free! Laundry and dryer is also fre
Pros:

I like the free laundry and dryer services!

2026-03-03 via Nuitee
C
cristiane extended_group br
10
2026-02-13 via Nuitee
C
Christian couple pf
9
fantastique
Pros:

Rien à dire, tout était parfait, très bon petit déjeuner, nous avons vraiment apprécié les fruits apportés pour la collation

2026-01-31 via Nuitee
A
Anne Karoline extended_group br
10
Everything was perfect, from start to finish. Starting from the reception, full of some of the nicest people we’ve met w
Pros:

Everything!

Cons:

.

2026-01-21 via Nuitee
G
george couple au
7
2026-01-19 via Nuitee
P
PING JEN extended_group tw
9
睡起來相當舒適,空調和熱水也相當快速給力。空間很大三個大行李攤開都沒什麼問題。
Pros:

大廳的茶水和客廳的mini bar

Cons:

沒有。雖說一開始找不到控制全燈的開關😂和一直找不到掛衣服的地方,但後續有找到方法可以解決。

2026-01-15 via Nuitee
W
Wellington Martins couple br
10
Excellent choice in Xi'An
Pros:

The staff is great. Gym, washing and drying machines working 24/7. Had a great time there.

2026-01-15 via Nuitee