Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable
Good location
Nice pool
Cons:
Very bad cleanliness
Bad odor
Broken items
Maintenance issues

Categories

Cleanliness
5.81
Multiple reviews indicate extreme cleanliness issues including foul smells and dirty conditions.
Service
9.28
Standard quality for this hotel tier.
Location
9.32
Proximity to the airport is highlighted positively.
Room Quality
7.27
Rooms have maintenance issues including smells and damaged furnishings.
Amenities
8.3
Amenities like a big pool were appreciated, but complaints about missing items were noted.
Value for Money
7.76
Mixed sentiments regarding value due to cleanliness and odor issues.
Food and Beverage
8.71
No specific mention of food and beverage quality.
Overall Experience
6.78
Overall experience marred by cleanliness issues and bad odors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Luxurious Accommodation: Enjoy 5-star air-conditioned rooms with breathtaking mountain views and free WiFi.

Relaxation and Entertainment: Unwind in the sauna, let the kids have a blast at the children's playground, or let the little ones enjoy the kids' club.

Convenient Location: Close to popular attractions like Filipino Market Sabah and ITCC Penampang, with Kota Kinabalu International Airport just 3 km away.

Book now to experience luxury, relaxation, and convenience at K Avenue by CAIRO in Donggongon.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.9
Based on 364 reviews
Cleanliness: 5.81
Service: 9.28
Location: 9.32
Room Quality: 7.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.71
Overall Experience: 6.78
I
Isabelle • couple • my
10
2026-02-08 • via Nuitee
T
Tessa • extended_group • au
10
2026-01-19 • via Nuitee
A
Azlinah Binti • extended_group • my
6
2026-01-18 • via Nuitee
S
stacey • extended_group • my
8
2026-01-08 • via Nuitee
B
Belle Jews • extended_group • my
10
Pros:

kediaman yg selesa dan luas .puas hati

Cons:

water heater

2025-12-30 • via Nuitee
C
Chloe • couple • my
3
Bad experience ever staying in kk.
Pros:

One thing I like is just the location. nearby airport .that’s it.

Cons:

Stinky smell and bad maintenance of the unit. Water supply issues, got small insect and bad smell in the toilet. The property management really doesn’t clear the main pipe that’s why all the unit in k avenue also the same with stinky smell.

2025-12-27 • via Nuitee
K
Kok Fung • couple • my
1
Toilet smell is extremely bad and spreads throughout the entire unit.
Cons:

The toilet smell is extremely bad—worse than a public toilet—and the odor spreads throughout the entire unit.

2025-12-26 • via Nuitee
A
Alaine • couple • my
10
2025-12-24 • via Nuitee
M
Mohammad Adzmier • couple • my
1
Pros:

Nope

Cons:

Smelly room, no towel change and so on

2025-12-24 • via Nuitee
H
Haslina • family_with_children • my
10
2025-12-13 • via Nuitee
A
Azmanishah • couple • sg
5
Pros:

Big pool good for kids

2025-12-12 • via Nuitee
J
Jira • couple • my
1
2025-12-10 • via Nuitee
O
Omar • extended_group • my
1
2025-11-24 • via Nuitee
Z
ZULHILMI • family_with_children • my
7
Pros:

Fully of air conditioner

Cons:

Need for water heater, microwave.. Not suitable for dining in although there have nice and big table for dinner..

2025-11-24 • via Nuitee
O
Omar • extended_group • my
1
Horrible and dirty
Pros:

Nothing

Cons:

It’s dirty, smelly, broken bed, stains and I had to checkout and find another hotel.

2025-11-21 • via Nuitee
O
Omar • couple • my
1
2025-11-21 • via Nuitee
N
Noor • solo_traveller • my
10
2025-11-12 • via Nuitee
J
JURINA • couple • my
10
Sangat bersih & selesa untuk keluarga..
Pros:

View cantik & homestay cantik

Cons:

Tandas bersih cuma ada bau kurang menyenangkan. Boleh letak wangian tandas

2025-11-02 • via Nuitee
E
Eranna Sakhri • couple • my
4
2025-10-16 • via Nuitee
B
Bin Nik Hamidi • family_with_children • my
7
2025-10-14 • via Nuitee