Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Adequate amenities
Cons:
Cleanliness issues
Noise from other rooms
Old room conditions

Categories

Cleanliness
6.81
Cleanliness needs improvement, reports of unclean areas in rooms and restaurant.
Service
8.78
Staff was generally described as friendly and helpful.
Location
9.32
Location is perfect for access to ski lifts and restaurants.
Room Quality
7.27
Rooms are adequate but reported as old and noisy.
Amenities
7.8
Amenities are good but some areas were lacking in cleanliness and service.
Value for Money
7.26
Price point is high for the quality provided, especially with cleanliness issues.
Food and Beverage
7.81
Food quality has ups and downs; some cleanliness issues noted in dining areas.
Overall Experience
8.18
A combination of positives and negatives led to an overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:52

Property Description

Luxurious Ski Resort Hotel in Sierra Nevada
Experience the ultimate ski vacation at Meliá Sol y Nieve, nestled in the heart of Sierra Nevada Ski Resort. Enjoy the convenience of being just steps away from the ski lifts and indulge in the luxury amenities this award-winning hotel has to offer.

State-of-the-Art Spa and Wellness Facilities
Relax and rejuvenate at the 2500 m² Yhi Spa, featuring a variety of pools, hydrothermal circuits, and even a children’s spa. Pamper yourself with oxygenating beds and unwind in the flotarium after a day on the slopes.

Gourmet Dining and Entertainment
Savor delectable meals at the buffet restaurant and soak in breathtaking mountain views at the Q-Lounge while enjoying live music. With a ski school, ski equipment rental, and a games room, every aspect of your stay is taken care of.

Book now for an unforgettable stay at Meliá Sol y Nieve, where luxury meets adventure in Sierra Nevada.

Important information:

All cots are subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note there is an additional charge for use of the spa which includes: a hydrothermal circuit with swimming pool, oxygenating and stimulating areas, hot tubs, sauna, steam bath as well as hydrotherapy showers, and a foot bath.

Guests must wear flip flops and swimming caps to enter the spa. Flip flops and caps are not included and must be paid separately.

In the children's spa, only minors up to 12 years old are allowed, accompanied by an adult. From the age of 12, they can access the Yhi Spa hydrothermal circuit accompanied by an adult.

When booking half-board and full board, please note that drinks are not included.

When booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 291 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 8.18
P
Paola couple ar
10
Excelente !!
Pros:

La amabilidad del personal , las instalaciones , el spa ! Todo súper recomendable

Cons:

Como sugerencia constructiva , es q podrían ofrecer las pantuflas de tela para despertar de la cama . Ya q los pisos al ser de cerámica y fríos incomodan al apoyar los pies

2026-02-14 via Nuitee
S
serhiy couple es
10
2026-02-13 via Nuitee
J
João family_with_children pt
10
Recomendo totalmente
Pros:

Atendimento excelente

2026-02-12 via Nuitee
M
Marco Sobral family_with_children pt
10
2026-01-30 via Nuitee
H
Henrique couple pt
8
2026-01-30 via Nuitee
A
ana family_with_children es
9
2026-01-29 via Nuitee
R
Rocio family_with_children es
10
Excelente pero con peros.
Pros:

El trato y el buffet de desayuno

Cons:

El Spa, no explicaban donde estaban las cosas y el agua estaba más bien templada.

2026-01-29 via Nuitee
T
tiagoolaio solo_traveller pt
1
Overpriced!!!
Pros:

Localização e funcionarios

Cons:

Quartos velhos e sem conforto. Super caro para o que oferece

2026-01-28 via Nuitee
M
manuel family_with_children es
1
Desastrosa
Pros:

No me devuelven los 1500€ de la reserva
Lo pagué antes y allí de nuevo.

Cons:

El trato

2026-01-28 via Nuitee
M
Mariia solo_traveller ua
8
2026-01-28 via Nuitee
H
Howard couple gb
2
2026-01-27 via Nuitee
I
Irene family_with_children es
10
2026-01-27 via Nuitee
F
Fernando family_with_children es
8
2026-01-25 via Nuitee
B
Boris couple ua
10
2026-01-25 via Nuitee
A
Andrea family_with_children sk
9
Pros:

Excellent breakfast and convenient location to ski lifts. Access to the spa and Level lounge. Ski hire and storage on site and parking for our car. The staff went the extra mile for our birthday providing a bottle of Cava and a cake. Excellent customer service by the waiter Pablo in the restaurant.

2026-01-25 via Nuitee
T
Tazi solo_traveller ma
2
2026-01-25 via Nuitee
R
Robert extended_group pl
9
Dobrze spędzony czas.
Pros:

Bardzo dobra lokalizacja dla narciarzy praktycznie 3 minuty od gondoli. W hotelu wypożyczalnia. Smaczne i urozmaicone śniadania i kolacje z live cooking. Pokoje zadbane. Przemiła i pomocna obsługa hotelowa.

Cons:

Brak klasycznego basenu jedynie strefa SPA z jacuzzi.

2026-01-23 via Nuitee
A
anas solo_traveller ma
9
Pros:

L emplacement

Cons:

Parking trop cher

2026-01-22 via Nuitee
A
Alfred family_with_children es
9
2026-01-21 via Nuitee
P
Paola family_with_children it
10
2026-01-20 via Nuitee