Lagoa Quente Hotel - LAGOA OFICIAL

Hotels
8.6 (1304 reviews)
Av. Lagoa Quente, n. 5 , Caldas Novas , br

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Amenities
Cons:
Food and Beverage
Room Quality

Categories

Cleanliness
8.29
Good cleanliness noted, but several guests reported issues with room maintenance.
Service
9.26
Overall attentive and friendly service from the staff, enhancing the experience.
Location
8.8
Convenient location, especially for guests with vehicles.
Room Quality
8.25
Rooms were generally clean but had some maintenance issues, notably with furniture.
Amenities
8.78
Amenities like the water park were appreciated, but more variety could enhance the offer.
Value for Money
8.74
Perceived as good value, but food options need improvement relative to price.
Food and Beverage
7.79
Limited variety in meals was a common concern among guests.
Overall Experience
8.86
Generally positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:26

Property Description

Luxurious Apartments with Access to Lagoon Park

Modern Decor & Amenities: The apartments at Lagoa Quente Hotel - LAGOA OFICIAL boast modern décor and are equipped with a safe, LCD TV, kitchenette, and private bathroom with a shower.

Fantastic Facilities: Enjoy access to a heated pool, restaurant, bar, gym, and sauna during your stay at this apart hotel.

Convenient Location: Situated just across from Lagoa Quente Hotel - LAGOA OFICIAL, guests have easy access to the park. With the Caldas Novas airport only 5 km away, and the city centre and bus terminal within a short distance, convenience is key.

Ready to experience luxury and convenience at Lagoa Quente Hotel - LAGOA OFICIAL? Book your stay now!

Important information:

Please note that guests have free access to Lagoa Eco Praia Park. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1304 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.86
S
Sílvio • family_with_children • br
10
Pros:

Flexibilidade do hotel... ótimo atendimento...

Cons:

No geral, muito bom

2026-03-21 • via Nuitee
M
Maria Fernanda • family_with_children • br
10
Pros:

Do atendimento e da comida do bar hotel

Cons:

Do chuveiro

2026-03-21 • via Nuitee
V
VALDIVIO DE • couple • br
10
Pros:

recepçao pitoresca nada a reclamar pessoas cortez ,limpeza ,localiaçao ,atendimento nota dez

2026-03-20 • via Nuitee
J
Jose Roberto Azevedo • family_with_children • br
10
Tudo certo.
Pros:

Das instalações do Hotel e do atendimento dos funcionários, principalmente da atenção da funcionária Jeane da recepção.

Cons:

De nada.

2026-03-20 • via Nuitee
J
Juliana • family_with_children • br
9
2026-03-19 • via Nuitee
V
Victor • couple • br
9
Ótima estadia, recomendo!
Pros:

Ótimas refeições e o serviço de quarto foi maravilhoso

Cons:

Não houve nada que não gostei

2026-03-18 • via Nuitee
S
sergio • family_with_children • br
10
2026-03-18 • via Nuitee
R
Roniel • family_with_children • br
10
Lagoa
Pros:

Limpeza, alimentação e parque aquático

Cons:

Os preços das bebidas e alimentação não são tão acessíveis.

2026-03-17 • via Nuitee
R
Ronaldo • family_with_children • br
10
2026-03-17 • via Nuitee
M
Marcelo • family_with_children • br
10
2026-03-15 • via Nuitee
A
Adriane • family_with_children • br
7
Normal
Pros:

Limpeza e gentileza dos colaboradores

Cons:

Falta de manutenção dos quartos e outros ambientes

2026-03-14 • via Nuitee
M
Marta • extended_group • br
8
Hospedagem agradável
Pros:

Da localização em frente a natureza exuberante de pássaros

Cons:

Falta manutenção de muitas coisas

2026-03-13 • via Nuitee
C
Cleidiane • family_with_children • br
10
Pros:

Confirmo nos apartamentos

2026-03-12 • via Nuitee
A
Amanda • family_with_children • br
10
2026-03-10 • via Nuitee
M
Menegon • family_with_children • br
10
2026-03-10 • via Nuitee
G
Gabriel • family_with_children • br
4
2026-03-10 • via Nuitee
I
Inaldo Pereira • family_with_children • br
9
Estadia maravilhos, indo a Caldas certamente voltaremos.
Pros:

Adoramos a estadia no Lagoa, ambiente familiar e agradável, café da manhã maravilhoso e muito completo. As piscinas da propriedade para relaxar ao final do dia são fantásticas e para vários gostos, desde bem quente, morna e até temperatura ambiente. Estar afastado do centro pode parecer desconfortável, mas vale a penas pois não sentimos falta nenhuma (ficamos em outra hospedagem próxima do centro na mesma viagem).

Cons:

O imóvel é funcional, porém em breve precisará de reformas. Faltou um fogão para preparo de comidas rápidas, principalmente para quem viaja em família.

2026-03-09 • via Nuitee
A
Alessandro • family_with_children • br
7
E bom maís pode melhorar
Pros:

Excelente Recepção, funcionários muitos simpáticos.

Cons:

As instalações precisam de diversos reparos, porta da varanda está emperrada, a porta principal do AP também só abre depois de diversas tentativas e a internet não funciona. O parque lagoa quente também precisa de atenção, principalmente nos toboáguas que se encontram com diversas ferrugens nas escadas.

2026-03-06 • via Nuitee
C
Cheyenne Romane De • family_with_children • br
8
2026-03-05 • via Nuitee
C
CLEBSON • family_with_children • br
10
2026-03-05 • via Nuitee