Khách sạn Nậm Rốm

Hotels
6.5 (4 reviews)
36 Trần Đăng Ninh , Diện Biên Phủ , vn

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff who used smartphone translation
Convenient, walkable location near attractions and dining
Cons:
Room was not cleaned during a multi-night stay
English not widely spoken (may be difficult for non-Japanese speakers)

Categories

Cleanliness
2
Room was not cleaned during a multi-night stay; housekeeping appears inconsistent and may require guests to request service.
Service
8.5
Staff were kind and helpful; they used smartphone translation and did not show displeasure when communicating despite limited English.
Location
9
Good location within walking distance of tourist spots and restaurants.
Room Quality
6.5
Standard quality for this hotel tier
Amenities
6.5
Standard quality for this hotel tier
Value for Money
6.5
Standard quality for this hotel tier
Food and Beverage
6.5
Standard quality for this hotel tier
Overall Experience
6.5
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 08:40

Property Description

Convenient Location

Located in Diện Biên Phủ, Khách sạn Nậm Rốm offers a tranquil escape with a garden, terrace, and shared lounge for guests to unwind.

Comfortable Accommodation

Each room at the hotel is thoughtfully equipped with modern amenities like air conditioning, flat-screen TV, and a private bathroom. Guests can also enjoy city views from their patio or balcony.

Exceptional Service

The multilingual staff at Khách sạn Nậm Rốm go above and beyond to assist guests in English, French, Lao, and Vietnamese, ensuring a pleasant stay for everyone.

Plan your stay at Khách sạn Nậm Rốm for a perfect blend of comfort and hospitality.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

6.5
Based on 4 reviews
Cleanliness: 2
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 6.5
M
Masayuki • solo_traveller • jp
8
Pros:

地元向けのホテルなので英語が通じませんが、スタッフは親切でスマホ翻訳での意思の疎通に嫌な顔をされることはありませんでした。ロケーションがよく、観光スポットや食事などに歩いて行ける場所です。

Cons:

連泊したのですが部屋掃除がされていませんでした。もしかすると依頼する必要があったのかもしれません。

2026-03-26 • via Nuitee
N
Nguyễn • extended_group • vn
8
2026-03-15 • via Nuitee
C
Christopher • with friends • gb
5
Passable
Pros:

Location and its cleanness, also gave us our when we arrived at 6.30am ..

Cons:

No hot water, the beds were hard… hotel looks impressive but inside it’s a little tired… it ok for one night

2024-11-08 • via Nuitee
T
Tien • solo traveller • us
8
Very good
2024-11-05 • via Nuitee