Heritage Collection on Pagoda - Mobile App Check-In

Hotels
9.2 (1184 reviews)
63 Pagoda Street , Singapore , sg

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Small rooms
Cleanliness could be improved

Categories

Cleanliness
8.54
Some reviews mentioned that cleanliness was okay but not shining.
Service
9.99
Staff were consistently highlighted as very helpful and attentive.
Location
10
The location is very central and convenient, making it easy to access main attractions.
Room Quality
8.5
Rooms were described as small and lacking windows, affecting comfort.
Amenities
8.53
Basic amenities were available, but some feedback indicated areas for improvement.
Value for Money
9.49
Overall considered a good value for the price, despite some shortcomings.
Food and Beverage
9.04
No specific feedback on food and beverage, assumed standard for hotel tier.
Overall Experience
9.53
Overall positive experience, with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:30

Property Description

Central Location

Located in the heart of Singapore, Heritage Collection on Pagoda - A Digital Hotel offers a convenient stay just steps away from iconic landmarks like Sri Mariamman Temple and Singapore City Gallery. Immerse yourself in the rich culture and history of the city with easy access to key attractions.

Modern Amenities

Experience comfort and convenience with our well-equipped air-conditioned units featuring a kitchenette, flat-screen TV, and a private bathroom. Stay connected with free WiFi and enjoy a restful night's sleep on cozy bed linen.

Nearby Attractions

Explore the vibrant neighborhood with Marina Bay Sands Casino, City Hall MRT Station, and St Andrew's Cathedral within walking distance. Uncover the beauty of Singapore with a stay at Heritage Collection on Pagoda - A Digital Hotel.

Important information:

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption. The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1184 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 9.04
Overall Experience: 9.53
X
Xhulia • couple • gb
10
The place is right in the heart of Chinatown, next to the metro and perfectly connected to all major attractions. The r
2026-02-14 • via Nuitee
E
Emanuel • solo_traveller • at
7
2026-02-13 • via Nuitee
N
Nadia • couple • fr
10
2026-02-12 • via Nuitee
G
Gcinumuzi • couple • za
10
Pleasant and comfortable, I will stay at a Heritage hotel on my next visit as I saw them on different locations
Pros:

Location, very comfortable, modern

Cons:

Stairs

2026-02-12 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Self check-was easy with the digital key stored in there app.

Cons:

Nothing.

2026-02-12 • via Nuitee
M
Marco • couple • de
6
Preis Leistungsverhältnis für Singapur in Ordnung
Pros:

Die Lage der Unterkunft ist perfekt! Wir konnten alles gut zu Fuß oder mit der Bahn erreichen. Trotz mitten in Chinatown war das Zimmer von der Straße her ruhig. Die Ausstattung war sauber und in Ordnung.

Cons:

Leider war die Unterkunft innen sehr hellhörig zu den anderen Zimmern. Bei der Ausstattung der Küche wäre ein Geschirrtuch ein scharfes Messer wirklich gut!
Auch war es sehr ärgerlich, dass wir einen Tag vor Anreise über beginnende Bauarbeiten informiert wurden. Mit der Entschädigung würden wir dann lange hingehalten - die Kommunikation eher schlecht. Auch die Entschädigung wurde dann nicht bezahlt - wir erhielten lediglich eine Entschädigung durch Booking.

2026-02-10 • via Nuitee
S
Sheelagh • couple • nz
10
Pros:

Staff were very helpful xia, mary and Dolly.

Digital checking was challenging but the staff talked us through all the steps.

Cons:

Digital check in.

2026-02-08 • via Nuitee
A
Anna • couple • fr
10
Great location and smooth communication
Pros:

In the heart of Singapore, yet the room was surprisingly calm and quiet. The communication with Dolly and the team was smooth. I recommend this hotel +++

2026-02-08 • via Nuitee
Y
Yargo • couple • br
10
Pros:

The room was clean and well equiped, the location was also great. Everything was done through an app with no issues and we had great support from Dolly, Mary & Xia.

Cons:

The room is small, but it's organized and great value for money. The stairs up may be challenging if you're carrying heavy luggage, though this was expected. Overall, all the negative points were known beforehand.

2026-01-31 • via Nuitee
S
Samuel • couple • re
10
Très bon choix
Pros:

Emplacement génial
Petit mais fonctionnel, authentique !
Merci à Dolly pour sa gentillesse !
Je recommande 💯

2026-01-31 • via Nuitee
J
Juan José • couple • es
8
2026-01-31 • via Nuitee
G
GULZHAN • couple • kz
10
Pros:

Все чисто, локация топовая, менеджера очень приятные Dolly, Mary and Xia

2026-01-30 • via Nuitee
M
Márton • solo_traveller • hu
10
Pros:

The location is perfect, very close to the Metro and deep inside Chinatown. The room was clean, nice and well equiped.
Xia, Mary and Dolly were very helpful during my stay.. 10/10 recommend.

Cons:

Maybe one more towel would be nice.

2026-01-30 • via Nuitee
J
Jana • couple • cz
10
Pros:

Perfect experience, special thanks to Xia and Dolly!

2026-01-30 • via Nuitee
B
Bondar Oleksii • solo_traveller • ua
6
На 6 балів
Cons:

Я був два дні і один день не було гарячої води

2026-01-28 • via Nuitee
H
Henny Scott • couple • id
9
Pros:

Good value for my son's 2 nights trip in Singapore.

2026-01-27 • via Nuitee
A
Angel • solo_traveller • kr
10
Pros:

The location was ideal, just a short walk from the MRT and right in the heart of Chinatown. The staff were incredibly friendly and welcoming. Yani, Mary, and Shannen especially did a fantastic job, making my stay memorable. I would gladly recommend this place to anyone looking for a great experience.

2026-01-27 • via Nuitee
C
Coto • extended_group • es
9
Aceptable
Pros:

Ubicación

Cons:

Muy pequeño

2026-01-25 • via Nuitee
F
Fernandez • couple • ch
9
Pros:

Das Zimmer war sehr sauber. Am besten hat uns die Lage gefallen, da die Metro praktisch vor der Haustür liegt. Dadurch das sich das Apartment mitten in Chinatown befindet, ist man überall sehr schnell und kann den Weg teilweise sogar zu Fuss machen. Der Self-Check-in hat reibungslos funktioniert. Das Bett war auch sehr angenehm, die Klimaanlage hilfreich und die Dusche jeweils ebenfalls hervorragend! Kann ich sehr weiterempfehlen…

Cons:

Wir hatten praktisch alles, was wir brauchten. Einzig den Fernseher konnten wir nicht mit unseren Handys verbinden, wenn wir z.B. einen Film schauen wollten. Könnte aber auch an uns gelegen haben.

2026-01-25 • via Nuitee
M
Marina • extended_group • bg
9
Pros:

Good location, near the subway with a lot of restaurants with delicious food. The rooms are very small but it was good value for money. Our hosts Mary, Shannen & Yani were on our disposal for any topics. We felt very well supported.

2026-01-24 • via Nuitee