Heritage Collection on Pagoda - Mobile App Check-In

Hotels
9.2 (1382 reviews)
63 Pagoda Street , Singapore , SG

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Small rooms
Cleanliness could be improved

Categories

Cleanliness
8.54
Some reviews mentioned that cleanliness was okay but not shining.
Service
9.99
Staff were consistently highlighted as very helpful and attentive.
Location
10
The location is very central and convenient, making it easy to access main attractions.
Room Quality
8.5
Rooms were described as small and lacking windows, affecting comfort.
Amenities
8.53
Basic amenities were available, but some feedback indicated areas for improvement.
Value for Money
9.49
Overall considered a good value for the price, despite some shortcomings.
Food and Beverage
9.04
No specific feedback on food and beverage, assumed standard for hotel tier.
Overall Experience
9.53
Overall positive experience, with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:30

Property Description

Central Location

Located in the heart of Singapore, Heritage Collection on Pagoda - A Digital Hotel offers a convenient stay just steps away from iconic landmarks like Sri Mariamman Temple and Singapore City Gallery. Immerse yourself in the rich culture and history of the city with easy access to key attractions.

Modern Amenities

Experience comfort and convenience with our well-equipped air-conditioned units featuring a kitchenette, flat-screen TV, and a private bathroom. Stay connected with free WiFi and enjoy a restful night's sleep on cozy bed linen.

Nearby Attractions

Explore the vibrant neighborhood with Marina Bay Sands Casino, City Hall MRT Station, and St Andrew's Cathedral within walking distance. Uncover the beauty of Singapore with a stay at Heritage Collection on Pagoda - A Digital Hotel.

Important information:

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption. The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1382 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 9.04
Overall Experience: 9.53
D
Darren • couple • au
8
Fantastic location right in the middle of Chinatown . Staff were very helpful and attentive. Especially Pearl , Edmar an
Pros:

Location was right in the middle of Chinatown so easy access to restaurants and shopping and walking distance to Maxwell Hawkers and the MRT .

Cons:

Rooms were small . Everything was digital . Can be a bit confusing . More for solo travellers or young couple .

2026-10-17 • via Nuitee
D
Débora • couple • es
10
Si volviera, repetiría.
Pros:

La atención, trato y rapidez de Pearl, Kisha y Edmar en contestar y ayudarte en lo que necesitaras. Nos avisaron cuando la habitación estuvo preparada, pudiendo hacer el check-in antes y guardándonos el equipaje.

Cons:

Nada en concreto.

2026-10-17 • via Nuitee
E
Elgan • couple • gb
8
Pros:

Location is great , walking distance to train and hawkers market .

Cons:

Room was abit small and steep stairs to the bedroom

2026-10-17 • via Nuitee
M
Maria João • couple • pt
10
Memorável 🙏
Pros:

O fato de ser super central a 2 passos do metro .
O apartamento era pequeno mas super asseado e com tudo o que precisávamos.
Um especial agradecimento à Kisha , Edmar e à Pearl .
Muito obrigada Singapura 🇸🇬 por nos receberem tão bem 🙏

Cons:

Nada a apontar

2026-10-16 • via Nuitee
M
Martin • solo_traveller • nz
9
Great value for money
Pros:

Great location 1 minute walk from MRT and in middle of China Town and close to Clarke Quay. Good value for money, clean and friendly staff thx Kisha, Edmar and Pearl!

2026-10-14 • via Nuitee
P
Ping • extended_group • cn
10
Pros:

地理位置好，出门就有地铁，房间干净，Kisha，Edmar, Pearl都非常友好。

2026-10-14 • via Nuitee
I
Iris • couple • au
9
2026-10-13 • via Nuitee
C
Celine • couple • de
10
Top Service, Lage und Sauberkeit
Pros:

Das Personal und der Service waren excellent.

2026-10-13 • via Nuitee
J
John • solo_traveller • nz
9
Great overall stay, a digital check-in and key process that works and kind helpful staff, especially Pearl
Pros:

The location near the China Town MRT was great. Pearl who provided for my luggage storage while my room was being readied was very helpful throughout my stay. Thank you Pearl. While there was a noise disclaimer in the booking flow, my room was not noisy - it was at the back.

Cons:

Because of the Grand Prix it was 4 times more expensive than normal.

2026-10-12 • via Nuitee
D
Damiano • solo_traveller • it
10
Pros:

Edmar gentilissimo e sempre reperibile su whatsapp per qualsiasi cosa,in centro e a 20 metri dalla metro

2026-10-10 • via Nuitee
V
Vissalini • solo_traveller • my
10
Pros:

The location is spot on! Just a few metres from Chinatown MRT station.. very clean and comfortable room, and the staffs were super helpful- shoutout to Pearl, Edmar & Kisha for being so kind and helpful and made my stay super convenient and stress-free..
Definitely staying here again on my next Singapore visit!

2026-10-07 • via Nuitee
A
Awhina • couple • au
10
Pros:

Great location! Edmar was very accommodating!

2026-10-07 • via Nuitee
R
Rubinah • solo_traveller • fr
10
Incredible stay in Singapore!
Pros:

I really enjoyed the location of the property in the center of Chinatown. Pearl, Edmar, and Kisha were very helpful and kind. The room was very clean and spacious.

Cons:

.

2026-10-07 • via Nuitee
A
Anoop • solo_traveller • ae
9
Great location and comfortable, cosy room.
Pros:

The location is perfect and our stay was comfortable. The room was clean and cosy, perfect for 2 people. This is my second time choosing heritage and I am happy with their hospitality and their rooms. Will definitely be coming back. Thank you.

2026-10-07 • via Nuitee
K
Keren Elena • solo_traveller • cz
10
Amazing stay, would come back
Pros:

Location was great and Kisha Edmar and Pearl was super helpful :) great value for money

2026-09-19 • via Nuitee
J
Jaclyn • couple • us
10
Pearl, edmar, and Kisha made the stay very comfortable
Pros:

Great hotel, very clean and comfortable. Loved the location! Pearl, Edmar, and Kisha were very accommodating and friendly!

2026-09-18 • via Nuitee
T
Thomas • solo_traveller • ph
9
Pros:

Everything close by, and great value for money.
Especially the staff with Pearl, Edmar and Kisha was super nice and helpful.

2026-09-18 • via Nuitee
J
James • solo_traveller • gb
10
2026-09-18 • via Nuitee
N
Nadine Jennifer • couple • de
9
Zentral :)
Pros:

Problemloser Online Check in mit Hilfe Whats App und Tablet vor Ort.
Top Lage direkt an Subway und Pagoda Street.

Cons:

Nichts

2026-09-17 • via Nuitee
J
Jannes • couple • de
10
Pros:

Super. Alle sind sehr nett und zuvorkommend. Wir wurden top auf WhatsApp mit Infos versorgt und alles war sehr simple. Besonderer Dank geht an Edmar, Pearl und Kisha die uns so gut betreut haben!

2026-09-16 • via Nuitee