Heritage Collection on Pagoda - Mobile App Check-In

Hotels
9.2 (1184 reviews)
63 Pagoda Street , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Safety deposit box
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Small rooms
Cleanliness could be improved

Categories

Cleanliness
8.54
Some reviews mentioned that cleanliness was okay but not shining.
Service
9.99
Staff were consistently highlighted as very helpful and attentive.
Location
10
The location is very central and convenient, making it easy to access main attractions.
Room Quality
8.5
Rooms were described as small and lacking windows, affecting comfort.
Amenities
8.53
Basic amenities were available, but some feedback indicated areas for improvement.
Value for Money
9.49
Overall considered a good value for the price, despite some shortcomings.
Food and Beverage
9.04
No specific feedback on food and beverage, assumed standard for hotel tier.
Overall Experience
9.53
Overall positive experience, with a few areas for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:30

Property Description

Central Location

Located in the heart of Singapore, Heritage Collection on Pagoda - A Digital Hotel offers a convenient stay just steps away from iconic landmarks like Sri Mariamman Temple and Singapore City Gallery. Immerse yourself in the rich culture and history of the city with easy access to key attractions.

Modern Amenities

Experience comfort and convenience with our well-equipped air-conditioned units featuring a kitchenette, flat-screen TV, and a private bathroom. Stay connected with free WiFi and enjoy a restful night's sleep on cozy bed linen.

Nearby Attractions

Explore the vibrant neighborhood with Marina Bay Sands Casino, City Hall MRT Station, and St Andrew's Cathedral within walking distance. Uncover the beauty of Singapore with a stay at Heritage Collection on Pagoda - A Digital Hotel.

Important information:

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption. The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1184 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 9.04
Overall Experience: 9.53
L
Laetitia couple ch
10
great!!
2026-03-14 via Nuitee
B
Blair couple gb
9
Great stay.
Pros:

Fantastic location in the heart of Chinatown. Small but Very clean and had everything you needed. Right next to the MRT station. Good bars and restaurants outside. Did not hear any noise from outside.

Cons:

All good.

2026-03-13 via Nuitee
K
Kira solo_traveller be
10
Pros:

Very clean, super location. It had everything one needs for a stay in Singapore

Cons:

The only thing which I wish would be different is the location of the AC. It’s just above the head and even at the lowest settings it might be disturbing for some. It was turned off most of the time.

2026-03-13 via Nuitee
A
Abe couple br
10
Great place
Pros:

Xia, Mary and Dolly were great. Good location, room was alright.

2026-03-13 via Nuitee
J
Juliette couple fr
10
Tout était parfait ! Je recommande
Pros:

L’établissement est idéalement placé avec toutes les commodités nécessaires à proximité.
Les appartements sont très fonctionnels, bien agencés et très propres.
Le personnel sur place (Xia, Mary and Dolly) est disponible, à l’écoute et saura répondre à toutes vos questions ou problématiques rapidement !
Je recommande cet hôtel qui est un très bon rapport qualité/prix ! J’y retournerais sans hésiter

2026-03-12 via Nuitee
K
Kristina solo_traveller de
10
Pros:

Modern, sauber, gute Ausstattung mit allem was man braucht. Sehr freundliches und hilfsbereites Personal per WhatsApp immer erreichbar, danke an Xia, Mary und Dolly.

Cons:

-

2026-03-12 via Nuitee
K
Katherine solo_traveller us
10
2026-03-10 via Nuitee
J
Jairon&Simone couple ch
10
Pros:

Die Lage war super.

2026-03-10 via Nuitee
N
Niklas couple de
9
Pros:

The location in the middle of China Town and the Staff were great. Maica, Mary & Yani helped with Everything from Check in Till Check out and had some Nice tips. Thank you again for the pleasant stay and See you next time :)

Cons:

The room could have been a Little Bit bigger and the pipes and air channels are quite Loud.

2026-03-10 via Nuitee
T
Thièry couple ch
10
Pros:

Nous avons été upgradé au Heritage collection on Smith, qui se situe également à Chinatown et a l'avantage d'avoir une fenêtre et la possibilité d'utiliser gratuitement la machine à laver et le séchoir. Le logement est relativement petit mais très fonctionnel et super bien placé. Bien que l'on soit au cœur de Chinatown, c'est très calme (très bonne isolation phonique) et les hôtes sont très disponibles et réactifs par whatsapp. Bon rapport qualité/prix pour Singapour. Nous y retournerons avec plaisir!

2026-03-09 via Nuitee
A
Anja couple de
5
Zu Laut
Pros:

Fiedler Lage ist wirklich super. Mitten in Chinatown.

Cons:

Der Check-in hat nicht funktioniert. Zum Glück war gerade ein Mitarbeiter da, er hat uns dann eine Zimmerkarte gegeben die wir für unseren Aufenthalt genutzt haben. Unser Zimmer war sehr laut. Wahrscheinlich irgendein Gerät draußen von Morgens bis ca 22.40 Uhr. Ein dauerhaftes Brummen Täglich!

2026-03-09 via Nuitee
I
Isabella couple nl
8
Great location! Helpful staff!
Pros:

Location was perfect, staff was incredibly helpful! Very clean!

Cons:

The place is really tiny. The window is super tiny and it opens into a shared space of the whole floor. It’s super expensive for what you get, but I don’t think there is anything cheaper for a private room in Singapore center..

2026-03-08 via Nuitee
A
Andrei Zgirvaci couple it
9
Great stay in Chinatown!
Pros:

Dolly was super helpful! Customer service was very responsive! Location was great. The apartment was very clean and comfortable!

Cons:

One big minus is that there is no elevator, so if you have big check-in luggages, you would have to climb all the stairs upstairs.

There also were some internet issues caused by the provider, however they have managed to fix it the next day. Due to this, Dolly arranged us a complimentary Grab ride to the airport and late check-out which we were supper happy for.

2026-03-07 via Nuitee
Y
Yihsuan couple tw
10
Pros:

Xia, Mary, and Dolly are very friendly!

2026-03-05 via Nuitee
A
Andrea couple it
7
Good value for money
Pros:

Central and convenient location

Cons:

No daily cleaning of the room

2026-03-05 via Nuitee
R
Rhiannon couple au
8
Pros:

Right in the heart of chinatown, so easy to walk or catch the mrt to many places. Room was very quiet all things considered, but then again I had a windowless room which probably helped

Cons:

5 days without a window is a little jarring but it's what I paid for. Unfortunately WiFi was down for a few days but issues and updates were communicated clearly and quickly.

2026-03-04 via Nuitee
P
PeterKong921 solo_traveller ie
9
Nice hotel, good value and central location
Pros:

Nice hotel and very good value. Located at a central location in Chinatown. The hotel manager Dolly is friendly and helped me to carry my luggage

Cons:

Steep stairs with no lift, may be a challenge if carrying heavy luggage.

2026-03-04 via Nuitee
T
Tardy couple fr
9
2026-03-04 via Nuitee
W
Wolfgang Ho couple de
9
Pros:

Da wir kurzfristig darüber informiert wurden, dass im Erdgeschoß des Appartements noch Bauarbeiten im Gange sind und wir mit Baulärm während des Tages rechnen mussten, baten wir um eine Lösung und es wurde uns kurzerhand in eine größere und sehr ruhige Unterkunft in einer Parallelstraße (Smith Street) in Chinatown angeboten. Diese war sehr schlicht, aber zweckmäßig eingerichtet und sehr sauber.

Cons:

Die Wohnung lag im 4. Stock und das Hinaufschleppen der Koffer war recht mühsam.

2026-03-03 via Nuitee
T
Tingguan couple sg
9
2026-03-03 via Nuitee