Kimpton Las Mercedes by IHG

Hotels
•
Kimpton Hotels
9.2 (157 reviews)
Calle Las Mercedes #155 , Santo Domingo , do

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Noise from events
Food quality inconsistent
Cleanliness concerns

Categories

Cleanliness
8.6
Some guests mentioned a musty smell in the room, impacting the perception of cleanliness.
Service
10
Many guests praised the staff for being friendly and attentive.
Location
10
Reports indicate a prime location in the historic district, contributing positively to the experience.
Room Quality
9.1
Most reviews mentioned well-decorated and comfortable rooms, with some minor issues like non-functioning coffee makers.
Amenities
8.6
While the pool and gym were mentioned positively, there were concerns about noise and events disrupting access.
Value for Money
9.1
Some complaints about not having breakfast included suggest issues with perceived value.
Food and Beverage
8.6
Mixed reviews regarding the food quality and variety in the restaurant.
Overall Experience
9.6
Despite some negative feedback, the overall sentiment remains highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:02

Property Description

Luxurious Amenities and Facilities
Enjoy a stay at Kimpton Las Mercedes featuring an outdoor pool, fitness center, and garden. Indulge in a meal at the on-site restaurant or opt for convenient room service.

Comfortable Guest Rooms
Unwind in tastefully decorated rooms with modern amenities including flat-screen TVs, private bathrooms, and coffee machines. Some rooms even offer a terrace for added relaxation.

Convenient Location
Situated near Punta Torrecillas Beach and city center attractions, guests can easily explore Puerto Santo Domingo and Catedral Primada de America. La Isabela International Airport is just a short drive away.

Book now for an unforgettable stay at Kimpton Las Mercedes, your luxurious retreat in Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 157 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 9.6
M
massimo • couple • it
10
Pros:

La posizione è perfetta vicino a tutto
La camera è moderna e confortevole.
L'hotel è un bel mix tra antico e moderno
Lo staff meraviglioso tutti molto cortesi attenti e professionali

Cons:

Putroppo la piscina non era disponibile per manutenzioni.

2026-02-13 • via Nuitee
L
Linda • couple • us
10
2026-02-08 • via Nuitee
E
Erik • couple • mc
9
Pros:

cozy proper

Cons:

small rooms needed to upgraded to junior suite

2026-01-28 • via Nuitee
R
Rémy • couple • ad
10
Incroyable
Pros:

Tout !!

Lieu incroyable par sa position et sa qualité de prestation.

Cons:

Rien

2026-01-28 • via Nuitee
V
Victor • couple • do
10
Pros:

Las instalaciones y la ubicación

2026-01-25 • via Nuitee
M
Michel • extended_group • ch
10
Excellent hôtel
Pros:

Emplacement, style, deco, équipement

Cons:

Climatisation impossible à régler

2026-01-21 • via Nuitee
N
Navarelle • couple • us
10
2026-01-20 • via Nuitee
D
DIDIER • couple • fr
6
Pros:

La localisation au centre de la vieille ville coloniale

Cons:

Trop de bruits.Musique au restaurant,a la piscine.Beaucoup de chambres sont tres exposees a cette agitation.

Le systeme d eclairage dans les chambres est trop sophistique!!!! Pourquoi ne pas faire simple?

2026-01-19 • via Nuitee
D
Darlenys Mariel • couple • es
10
2026-01-19 • via Nuitee
L
Laura Paola • solo_traveller • do
10
2026-01-19 • via Nuitee
G
Gisselle • couple • do
10
2026-01-19 • via Nuitee
D
David • couple • do
10
2026-01-19 • via Nuitee
D
David • couple • us
9
2026-01-15 • via Nuitee
J
Jean-Claude • couple • fr
8
Un hôtel avec un haut degré d'exigence à santo Domingo
Pros:

On a particulièrement aimé le décor la qualité des matériaux et de tout ce qui était mis en œuvre dans l'hôtel
La gentillesse et la disponibilité du personnel
Le petit-déjeuner qui est vraiment super bon
La proximité avec les lieux les plus touristiques de la zone coloniale

Cons:

Il y a eu deux petites choses qui n'était pas terrible
La première c'est qu'un coq se mettait tous les jours à chanter à 4h du matin 😭
La deuxième le jacuzzi extérieur était pas propre

2026-01-14 • via Nuitee
S
Sarah • couple • fr
10
Une expérience inoubliable dans un établissement au design incroyable.
Pros:

Tout ! La gentillesse du personnel (mention spéciale à Kendry, Edwards et Nicole), les découvertes de vin, la salle dédiée aux cigares, le buffet du petit déjeuner….

2026-01-14 • via Nuitee
Y
Yamell • couple • us
10
2026-01-10 • via Nuitee
E
eszter • family_with_children • hu
10
We had an excellent time! We loved the design and the location!
2026-01-08 • via Nuitee
C
Carlos Andres • couple • co
8
Muy buen hotel en SD
Pros:

Excelente el diseño, cama súper cómoda, piscina y gym muy buenos

Cons:

La habitación muy fría y difícil de controlar el AC

2026-01-02 • via Nuitee
V
Vielka • extended_group • do
9
Excelente atenciones , muy buena calidad en habitaciones y atrás del hotel, maravilloso ambiente y muy especial.
Pros:

Todo

Cons:

Me gustó todo

2026-01-02 • via Nuitee
M
Maria • couple • es
10
2025-12-22 • via Nuitee