BIG Hotel Sài Gòn

Hotels
7.3 (23 reviews)
35-37 Đường số 4 KDC Trung Sơn, Xã Bình Hưng, Huyện Bình Chánh, Thành Phố Hồ Chí Minh , Ho Chi Minh City , vn

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room without windows
Small bathroom
Room size issues
Limited amenities
Questionable value for money
Service responsiveness

Categories

Cleanliness
7.5
Guests found the rooms generally clean, but some mentioned issues with cleanliness in certain areas.
Service
7.5
The staff was friendly and helpful overall, but some guests had issues with responsiveness and room service.
Location
8
The hotel's location was praised for its convenience and proximity to key areas, although some found it slightly noisy.
Room Quality
5
Mixed reviews on room quality, with concerns raised about room size, lack of windows, and bathroom layout.
Amenities
5
Limited feedback on amenities, with some guests finding them sufficient while others expected more for the price.
Value for Money
6
Varied opinions on value for money, with some guests feeling it was justified and others finding certain aspects overpriced.
Food and Beverage
5
Insufficient data on food and beverage quality to provide a comprehensive rating.
Overall Experience
6
Overall experience ratings were mixed, with some guests having a positive stay while others encountered issues with room conditions and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 18:15

Property Description

Modern Rooms and Exceptional Service

BIG Hotel Sài Gòn offers comfortable rooms with top-notch amenities and excellent room service to make your stay memorable.

Convenient Location

Situated close to major attractions such as Saigon Exhibition and Convention Center and Fine Arts Museum, BIG Hotel Sài Gòn provides easy access to key landmarks in the city.

Hassle-Free Transportation

With free private parking and paid airport shuttle service, your travel arrangements are taken care of effortlessly at BIG Hotel Sài Gòn.

Book your stay at BIG Hotel Sài Gòn now for an unforgettable experience in Ho Chi Minh City!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 23 reviews
Cleanliness: 7.5
Service: 7.5
Location: 8
Room Quality: 5
Amenities: 5
Value for Money: 6
Food and Beverage: 5
Overall Experience: 6
Z
Zoya young couple nl
4
Hotel for single travelers
Pros:

The staff was very friendly. We got any help we asked. Good location.

Cons:

We got the room without windows. The bathroom is very small, it was difficult to reach the toilet bowl because of the door. The room is very small.

2025-04-22 via Nuitee
F
frank
2
Pros:

Just terrible

2025-04-08 via Nuitee
A
Ahmed young couple bg
2
Very poor
2025-03-29 via Nuitee
M
Mario review category business travellers gb
6
Pleasant
Cons:

They kept unused a few days money

2025-03-08 via Nuitee
P
Paul solo traveller gb
7
Good
2025-01-07 via Nuitee
K
Kevin solo traveller ru
8
Very good
Pros:

The room matches the price—it’s a simple, no-frills hotel room without a window. It provides the basics, and for the price, it’s exactly what you’d expect. It’s not their fault that I can’t afford something more luxurious!

Cons:

By Western standards, the place might feel a bit dark and lacking in character. However, for Vietnam, it offers great value for what you pay. The staff is friendly and hardworking, which adds to the overall positive experience.

2025-01-07 via Nuitee
S
Simon with friends au
3
Poor
2024-12-10 via Nuitee
J
Jonathan solo traveller fr
1
Don't go there or you'll end up in the street with your luggage!
Pros:

Nothing.

Cons:

I booked my room on booking.com and my booking was confirmed. When I arrived at the hotel I've been told that they couldn't find my reservation in their system and they had no room left for me.
They also don't speak English so I had to use Google translate all the time.
In the end they just left me on my own in the street looking for another hotel.
They also sent a message to Booking.com to say that I didn't show up to the property... I have the grab car receipt to show that I really went there.

2024-12-04 via Nuitee
M
Mario review category business travellers gb
7
Good
Cons:

Good location.
Friendly service. But one problem is WiFi. It's very weak and so slow speed

2024-12-04 via Nuitee
N
Nguyễn review category business travellers vn
10
Exceptional
2024-09-19 via Nuitee
P
Pham review category business travellers vn
10
Exceptional
2024-09-19 via Nuitee
T
Trúc review category business travellers vn
10
Exceptional
2024-09-19 via Nuitee
T
Thái review category business travellers vn
10
Exceptional
2024-09-19 via Nuitee
P
Phong review category business travellers vn
10
Exceptional
2024-09-03 via Nuitee
C
Cam review category business travellers vn
10
Exceptional
2024-09-03 via Nuitee
Y
Yến review category business travellers vn
10
Exceptional
2024-09-03 via Nuitee
T
Thoại review category business travellers vn
10
Exceptional
2024-08-28 via Nuitee
H
Hải review category business travellers vn
10
Exceptional
2024-08-28 via Nuitee
T
Tuyet review category business travellers vn
10
Exceptional
2024-08-24 via Nuitee
P
Phan review category business travellers vn
10
Exceptional
2024-08-24 via Nuitee