CITY COURT by KTC

Hotels
6.7 (200 reviews)
81 Queens Drive , Invercargill , nz

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Delayed service
Lack of amenities

Categories

Cleanliness
5.6
Several reviews pointed out cleanliness issues with the oven and microwave.
Service
7.57
Positive comments regarding staff helpfulness, but noted significant delays during check-in.
Location
8.1
Consistently mentioned as a convenient location close to attractions.
Room Quality
6.06
Mixed feedback on the comfort and quality of furniture in the rooms.
Amenities
5.59
Lack of kitchen equipment and issues with basic amenities were highlighted.
Value for Money
7.55
Considered affordable, but some guests felt it wasn't worth the issues faced.
Food and Beverage
6.1
No specific mentions, but implied need for improvement in kitchen amenities.
Overall Experience
7.07
Mixed reviews overall, with guests appreciating the location but expressing dissatisfaction with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:58

Property Description

Central Location
Located in the heart of Invercargill, CITY COURT by KTC provides easy access to the city's attractions and amenities.

Comfortable Accommodation
Each room at the hotel is equipped with modern amenities including flat-screen TVs, comfortable bedding, and private bathrooms.

Convenient Facilities
Guests can enjoy free Wi-Fi, complimentary parking, and access to services like room service and a 24-hour front desk.

To experience the convenience and comfort of CITY COURT by KTC, book your stay now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Location

Guest Reviews

6.7
Based on 200 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.1
Room Quality: 6.06
Amenities: 5.59
Value for Money: 7.55
Food and Beverage: 6.1
Overall Experience: 7.07
D
Duncan couple gb
8
2026-02-13 via Nuitee
A
Andrew solo_traveller nz
1
This is an "Unmanned Facility", I had to find alternative accommodation as there was no help on site
Pros:

Easy to find

Cons:

No one on site when I arrived, no instructions on how to find my room.

2026-02-09 via Nuitee
M
Murray family_with_children nz
6
For one night comfortable as I say maybe update bathroom
Pros:

No Breakfast

Cons:

Maybe update shower bathroom etc

2026-02-09 via Nuitee
C
Clarke couple nz
5
5/10
Pros:

It was close to everything

Cons:

The bed was far too hard, gave me a sore back

2026-01-30 via Nuitee
G
Gracemeri couple ph
7
2026-01-29 via Nuitee
A
Aaron solo_traveller nz
7
2026-01-28 via Nuitee
R
Robert couple nz
4
Will not be considering this motel again and will definitely not be recommending it.
Pros:

Location. Comfortable beds.

Cons:

No toilet holder in one unit for the first night. No instructions on how to use the heaters and TV. As a result we spent a cold first night. Insufficient bed covers( for warmth). Black mould in the bathroom, a health risk. Unsafe power extension cords, that had connections s that would not work. Some wall plugs that would not work. Windows that would not open in the bathrooms. Electric jug that leaked water when left with water in overnight. Couch far too low. Difficult to get out of.

2026-01-26 via Nuitee
S
Shi family_with_children nz
7
Good location.
2026-01-25 via Nuitee
N
Natalie family_with_children nz
2
Definitely will not recommend!
Pros:

Although spacious enough for a long stay, the room was not clean or very well stocked with the basic cooking utensils. The pillows are so thin I had to use three to be comfortable. Next to a main road and traffic was bothersome. Bonus - there was a sliding door to step outside and it was reasonably private. They wouldn't give a refund when we requested an early check out and neither offered a discount. Overall, the facility needs to be renovated.

2026-01-24 via Nuitee
A
Alisha couple nz
5
Overall good price for money.
Pros:

Room was nice modern, shower was good and everything you needed kitchen ect.

Cons:

The rooM was a bit smelly, the bed was hard and pillows flat (needed more pillows). Hand towel was missing and I could not find towels but the staff brought over some and showed me where the towels were which was good.

2026-01-22 via Nuitee
T
Tracey couple nz
5
Pros:

Good location. Comfy bed.

Cons:

The coffee cups were dirty and stained .
The shower was pretty much non existent. The water trickled out. Took forever to get shampoo out of hair.

2026-01-22 via Nuitee
D
Doug solo_traveller nz
8
2026-01-20 via Nuitee
S
Sarah couple nz
9
Pros:

Warm, clean, comfortable and the staff were quick to resolve any issue. Good value for money

Cons:

My travel companion was dissatisfied with the internet TV and tight parking.
The dining table was the wrong height for the chairs.
I would have liked to see an information folder with motel routines (servicing and recycling etc) and nearby attractions, shops, eateries etc.

2026-01-20 via Nuitee
M
Maggie couple nz
7
2026-01-19 via Nuitee
P
Paul solo_traveller nz
2
2026-01-19 via Nuitee
C
Claire solo_traveller nz
10
Pros:

I was looking for a reasonably priced motel near the CBD, and this one delivered. The room was just as advertised - comfortable bed, hot shower, and the heaters were already on when I arrived, which was perfect for a cold winter’s day.

2026-01-19 via Nuitee
S
Simon solo_traveller nz
5
Pros:

good location with a decent living area

Cons:

cooking faucitis were poor shower was poor and parking was very tight. Also was unable to understand staff

2026-01-19 via Nuitee
H
Helene solo_traveller at
6
2026-01-19 via Nuitee
H
Hand couple nz
2
Cleaners need a check list to go through for each room before it is let.
Cons:

poorly maintained facility. Management had not followed up on previous complaints and fixed things.. Shower hose did not fit the wall fitting so sprayed everywhere when turned on.
Lack of basic kitchen utensils. Dining chairs were both broken, one nearly collapsed under me.

2026-01-18 via Nuitee
L
Laure couple fr
8
2026-01-18 via Nuitee