The Divine Ganga - Top Selling Property In Haridwar

Hotels
7.6 (22 reviews)
Satyam Enclave Near Neelkanth Dham , Haridwār , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Comfortable stay
Cons:
Rude staff
Dirty rooms
Lack of basic amenities

Categories

Cleanliness
5.3
Mixed reviews on cleanliness with some guests mentioning dirty rooms and others praising the cleanliness.
Service
3.8
Service received predominantly negative feedback with complaints about rude staff and bad services.
Location
7.9
Guests appreciated the convenient location of the hotel near key landmarks and public transport.
Room Quality
6.4
Mixed reviews on room quality with some guests mentioning clean, spacious rooms while others complained about dirty beds and washrooms.
Amenities
5.8
Amenities provided were subpar, with guests mentioning the lack of basic amenities like soaps and showers gel.
Value for Money
5.1
Mixed reviews on value for money with some guests feeling ripped off by high charges while others found it reasonable for the location.
Food and Beverage
6
Food and beverage services received mixed feedback with some guests criticizing the food quality and others appreciating the breakfast services.
Overall Experience
5.2
Overall experience was rated low due to poor service, cleanliness issues, and lack of basic amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 17:31

Property Description

Luxurious Accommodation
Enjoy comfortable guest rooms equipped with modern amenities such as flat-screen TVs and safety deposit boxes for a relaxing stay.

Convenient Location
Located near popular attractions like Mansa Devi Temple and Har Ki Pauri, our hotel offers easy access to key destinations in Haridwār.

Exceptional Services
From a 24-hour front desk to airport transfers and free WiFi, we strive to provide outstanding service to ensure a memorable experience for our guests.

To experience luxury and convenience in Haridwār, book your stay at The Divine Ganga - Top Selling Property In Haridwar now.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.6
Based on 22 reviews
Cleanliness: 5.3
Service: 3.8
Location: 7.9
Room Quality: 6.4
Amenities: 5.8
Value for Money: 5.1
Food and Beverage: 6
Overall Experience: 5.2
A
Arpana • family with young children • in
8
Very good
2025-05-30 • via Nuitee
P
Parekar • family with young children • in
8
Great place, great staff.
Pros:

Co-operative staff, we reached late in the night and the man woke up got the room ready at 2am

Cons:

Nothing, all good

2025-05-25 • via Nuitee
A
Agarwal • with friends • in
1
No parking facilities and Manager cheats by saying parking facilities, no soaps, no showers gel and basic amenities in t
Pros:

No parking facilities and Manager cheats by saying parking facilities, no soaps, no showers gel and basic amenities in the bathroom, also the Hotel is charging for providing only on single water bottle. And also charging above MRP, worst hotel not recommended to anyone, bad experience bad services.. eewww

Cons:

No parking facilities and Manager cheats by saying parking facilities, no soaps, no showers gel and basic amenities in the bathroom, also the Hotel is charging for providing only on single water bottle. And also charging above MRP, worst hotel not recommended to anyone, bad experience bad services.. eewww

2025-04-21 • via Nuitee
A
Aman • group • in
10
Good
Pros:

Good hotel with power backup & hi speed wifi.

2025-04-15 • via Nuitee
K
Kumari • young couple • in
1
Extremely pathetic
Pros:

One of the worst properties that I came across
Dirty rooms
Horrible stay
Charged more than the usual
Insanely rude staff
I would have slapped the receptionist for being extremely rude and highly arrogant
The food pathetic
Roti was nothing less than papad
Extremely spicy
The beds were dirty
So was the washrooms
I pray no one lands up to this property

Cons:

There was nothing that could say was nice

2025-04-13 • via Nuitee
G
Gaba • solo traveller • in
10
Exceptional
Pros:

The stay was very comfortable
The room was spacious, clean, and well-appointed with modern amenities. Overall it was best experience

2025-03-20 • via Nuitee
P
Puneet • group • in
10
Nice hotel
Pros:

Nice hotel

2025-03-19 • via Nuitee
L
Lokesh • group • in
10
Exceptional
2025-03-19 • via Nuitee
R
Rohit • young couple • in
10
Hot water is available 24x7
Pros:

Wonderful place.

2024-11-15 • via Nuitee
D
Deepika • family with young children • in
8
Very good
2024-11-11 • via Nuitee
M
Mahesh • young couple • in
10
Fantastic
Pros:

Fantastic location with easy access to local attractions. The rooms are spacious and well-maintained.

Cons:

All good

2024-10-16 • via Nuitee
M
Mahesh • young couple • in
10
Great value and budget friendly.
Pros:

This hotel exceeded expectations! Clean rooms, friendly staff, and amenities are good.

2024-10-15 • via Nuitee
K
Kumar • young couple • in
10
Exceptional
2024-09-29 • via Nuitee
V
Vinkal • young couple • in
10
Exceptional
2024-09-26 • via Nuitee
बरवाला • young couple • in
9
Superb
2024-09-26 • via Nuitee
R
Rajput • young couple • in
10
Neat and clean rooms
Pros:

Nice ambiance with polite staff.

Neat and clean rooms.

2024-09-26 • via Nuitee
K
Kumar • young couple • in
10
Exceptional
2024-09-20 • via Nuitee
H
Herminia • solo traveller • us
1
Scam
Pros:

This is a scam

Cons:

Sassafras

2024-07-29 • via Nuitee
R
Rishabh • young couple • in
10
Exceptional
2024-07-18 • via Nuitee
O
Othman26x • solo traveller • in
1
CAUTION : BEDBUGS/PUNAISES DE LITS !!
Pros:

Nothing

Cons:

CAUTION/ATTENTION : BEDBUGS/PUNAISES DE LIT !!! (Cf pictures)
Worst experience in India after two years living here.
Checked in at 5.30pm in room 201. A pillow was stained with black and asked to change it. Only later did I understand those stains were bedbugs faeces..
After a quick shower, I went out for dinner. When I came back I laid in bed for an hour, when I realised BEDBUGS/PUNAISES DE LITS were in the sheets (cf pictures I shared).
I went to reception, saying I was leaving the hotel to go elsewhere as the room was infested. The reception boy told me they had a no-refund policy and that i could change my room but no be refunded.
I said I understood, but that in order to have a no refund policy, the basic hygiene should be met (bedbugs, but also a terrible humidity with water pearling on the mirror's glass). I asked to speak to the manager of the hotel, he said he was the manager.
From there we tried arguing (he translated from.hindi to English on google). Then, he went for the main door of the hotel, and LOCKED IT and said "no-refund".. he basically LOCKED ME IN THE HOTEL. The situation got very very tense from there onwards and didn't turn out to be violent only for my patience.
Then, he finally calls the real manager. I have a conversation with the manager, who says the same about the no-refund policy.
So finally, when I'm.done speaking to the manager, the reception boy opens the entrance door. I leave, with no refund.
In the same street, I finally go to another hotel (at least 7 other hotels in the same street), where I find a good room cheaper, for Rs600..
That night I lost Rs700 which is ok, money isn't the issue here. The issue is I'm still wondering if I brought back begbuds with me back home (parasites extremely hard to get rid of). Moreover, the issue is that I was locked in the hotel by a very threatening boy. If not for my calmness, the situation would've turned violent very easely..

2024-01-03 • via Nuitee