Pestana Tropico Ocean & City Hotel

Hotels
Pestana Hotel & Resorts
8.3 (1873 reviews)
Prainha , Praia , cv

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Spacious rooms
Nice hotel ambiance
Cons:
Noisy environment
Worn rooms
Limited neighborhood amenities
Cold swimming pool

Categories

Cleanliness
8.21
General cleanliness was appreciated; however, some reviews mentioned issues with room conditions, affecting perception.
Service
8.98
The staff is friendly and professional, making for a pleasant experience.
Location
8.72
Good location for exploring nearby areas, despite minor comments about the surrounding amenities.
Room Quality
7.67
Some rooms reported as worn out with outdated furniture, but spacious overall.
Amenities
8.2
Amenities were mostly satisfactory; however, the pool temperature was noted as a negative.
Value for Money
7.66
Several comments suggest the hotel may not meet expectations relative to its pricing.
Food and Beverage
8.51
Food quality received positive remarks, though breakfast was noted as sometimes monotonous.
Overall Experience
8.48
Despite some drawbacks, the overall stay was enjoyable for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Luxurious Oceanfront Property

Stunning Views and Modern Amenities
Enjoy breathtaking views of the ocean from our spacious rooms, equipped with LCD TVs and comfortable seating areas. Relax by the outdoor swimming pool or stay active in our fitness room.

Delicious Dining and Convenient Services
Start your day with a delicious buffet breakfast and savor local and international cuisine at our onsite restaurant. Take advantage of free Wi-Fi, car rental services, and complimentary private parking during your stay.

Explore Santiago Island
Conveniently located just 200 meters from the main beach and a short walk to the old town, Pestana Tropico Ocean & City Hotel is the perfect base for exploring Santiago Island.

Book your stay now and experience the perfect blend of luxury and convenience at Pestana Tropico Ocean & City Hotel.

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that dinner-included rates do not include drinks.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1873 reviews
Cleanliness: 8.21
Service: 8.98
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.51
Overall Experience: 8.48
P
pydji family_with_children fr
9
2026-04-04 via Nuitee
V
visitor321 couple pl
10
2026-04-04 via Nuitee
M
Mario family_with_children es
9
A secure option to discover Praia
Pros:

It was a very clean and comfortable hotel from an European perspective. The staff was welcoming and attentive. Really nice views from the balcony.

Cons:

The location was not really good if you do not want to take a taxi to move everywhere. The value for money is not really high (if compared to other countries/places).

2026-04-03 via Nuitee
G
Gijs couple nl
9
2026-04-03 via Nuitee
J
José solo_traveller pt
9
Pros:

Acima de tudo da simpatia de todos os funcionários. Têm uma excelente equipa, sempre disponível e com um sorriso.

2026-04-02 via Nuitee
E
Estefanía couple es
8
Todo bien
Pros:

Lo que más nos ha gustado ha sido:
El alojamiento es muy tranquilo
Comida abundante en el buffet, no hay demasiada variedad pero todo estaba súper rico
Poder utilizar las instalaciones del hotel a pesar de que el check in es a las 15 y el check out a las 12. Que te den la oportunidad de quedarte igual en las instalaciones es fenomenal
La atención y la amabilidad del personal
Buena ubicación

Cons:

Lo que menos nos gustó:
Tener que pagar en el buffet la bebida a pesar de tener media pensión, creo que una bebida debería entrar
Es lo único a descatar, lo demás fenomenal

2026-04-02 via Nuitee
A
Aleyya couple fr
9
Pros:

Chambre spacieuse et confortable, espace piscine agréable, petit déjeuner bien fourni. ATM dans le hall de l'hôtel. Arbres à livres à différents endroits de l'hôtel. Bien situé, centre-ville et plusieurs restaurants à proximité.

Cons:

Piscine non chauffée.

2026-04-02 via Nuitee
S
Sabrina couple de
9
2026-04-01 via Nuitee
F
Fernandes family_with_children pt
4
Pros:

pequeno almoço basico sem grande variação

Cons:

Quarto com cortina rascada

2026-03-30 via Nuitee
L
Ludwig family_with_children de
7
2026-03-29 via Nuitee
B
Bill couple pt
9
Excelente! a repetir
Pros:

Conforto, piscina, sossego, o acolhimento e a disponibilidade dos funcionários
O pequeno almoço e todas as refeições feitas no hotel, muito bom e bem confecionado.
Braga por um canudo satisfeito!

Cons:

Algum barulho matinal, mas é enevitavel devido á afluencia de hospedes.

2026-03-28 via Nuitee
J
Jessica family_with_children es
9
2026-03-28 via Nuitee
N
Nuno extended_group pt
9
Uma estadia muito agradável
Pros:

Os funcionários são muito atenciosos e simpáticos.
Estão sempre atentos ao detalhe. Durante a estadia a Ana Melo preocupou-se em saber se estávamos bem e se estava tudo a correr bem.
O pequeno almoço é muito bom, com variedade de ovos, pão e fruta.
O restaurante também é muito bom, quer em termos de qualidade, quer em termos de preço.

Apesar de o hotel não ter acesso à praia ou mar, a Prainha está localizada a 3 min a pé.

2026-03-27 via Nuitee
J
Jmartin31088 family_with_children es
10
2026-03-27 via Nuitee
M
Michel family_with_children fr
7
2026-03-27 via Nuitee
M
Maria Inacia solo_traveller pt
9
2026-03-26 via Nuitee
G
geraldine couple ie
9
2026-03-26 via Nuitee
P
Pedro couple pt
8
2026-03-26 via Nuitee
M
Maria Inacia couple pt
9
2026-03-26 via Nuitee
M
Michael couple ch
10
Schnuppern auf Cabo Verde.
Pros:

Das Personal ist überaus freundlich und zuvorkommend. Alle Wünsche und Anliegen wurden umgehend bearbeitet, bzw. erfüllt.

Cons:

Nicht gefallen hat uns, dass der Aufenthalt nur eine Woche war. ;-)

2026-03-26 via Nuitee