Hotel Zentik Project & Saline Cave

Hotels
9.3 (699 reviews)
Calle 30 #192C entre la calle 27 y 29 Colonia: Fernando Novelo. , Valladolid , mx

Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful surroundings
Unique amenities
Cons:
Noise from neighboring property
Issues with room insulation

Categories

Cleanliness
8.55
Some reviews mention issues with noise that may imply cleanliness concerns.
Service
10
Multiple reviews praise the staff for being welcoming and exceptional.
Location
8.55
The location isn't walkable to the city center but has positive aspects.
Room Quality
9.55
Rooms are described as beautiful and comfortable.
Amenities
9.75
Amenities like the saline pool and spa are highlighted positively.
Value for Money
8.75
Some reviews suggest it may be expensive for the overall experience.
Food and Beverage
9.25
Food options received mixed reviews, with some positive aspects noted.
Overall Experience
10
Overall sentiments lean heavily positive with mentions of wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:41

Property Description

Unique Pool Experiences
Hotel Zentik Project offers guests two distinct pool experiences - one in a cave with salty, hot water and the other outdoor in the hammocks area. Whether you prefer a mysterious cave setting or soaking up the sun in a tranquil outdoor setting, our pools cater to your desires.

Artistic Murals and Spa Center
Immerse yourself in the beauty of 12 murals created by local and international artists throughout the property. For ultimate relaxation, indulge in our spa center's rejuvenating treatments, providing a perfect escape from the everyday hustle and bustle.

Culinary Delights and Free Amenities
Start your day with a complimentary American breakfast paired with home-made coffee or tequila. Delight in regional and international cuisine at our restaurant or unwind with a drink at the bar. Enjoy the convenience of free WiFi, parking, and a 24-hour front desk during your stay at Hotel Zentik Project.

Important information:

Only children 16 or older can be accommodated in this property. Children under the age of 16 will not be permitted into the property.

The hotel will make a charge on your debit or credit card, in the amount of $ 0.01 MXN cent only to verify that the card is active and corroborate the information provided by the client, which will be taken into account at the time of making your check inGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for MXN 900 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 699 reviews
Cleanliness: 8.55
Service: 10
Location: 8.55
Room Quality: 9.55
Amenities: 9.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 10
A
Alida solo_traveller us
10
Pros:

Really beautiful place love it

Cons:

No kids

2026-05-23 via Nuitee
D
Daniel solo_traveller mx
10
Pros:

El personal es muy amable, sobre todo Fabián (creo que así se llama) atención inmejorable. El lugar muy bonito, tranquilo.

Cons:

Todo muy bien

2026-05-23 via Nuitee
E
Eysele couple us
10
Zentik lover
Pros:

I love the massages there. I literally flight from Boston to spend a couple nights in Zentik before getting to my final destination in Merida. The saline cave is just amazing for relaxing and the concert that they do helps me to reconnect with myself.
Do not skip the fish tank, it’s so relaxing to feel them in your feet. 🐟

Cons:

The turtles are gone! I was told they took them away and that made me very sad. I hope you can bring them back if possible. Also I could add to deliver a couple of extra towels, that’s a personal choice and they give it if you ask but I feel better if they are just available when I get there.
These are just personal choices I LOVE ZENTIK 🩷!

2026-05-21 via Nuitee
F
Federico couple it
10
Meraviglioso
Pros:

Soggiorno di 2 giorni stupendo !!

Cons:

Non si comprende perché nella colazione compresa nel prezzo si deve pagare il cappuccino.

2026-05-21 via Nuitee
I
Itzel Cs solo_traveller mx
10
Desconectate del todo
Pros:

Hermoso hotel y excelente servicio. La alberca y la cueva hace que te desconectes de la ciudad o donde vengas. Relajación y una buena gastronomia en restaurante.

Cons:

Si quieres ir al centro debes caminar aproximadamente 25 minutos o en coche 8 min del centro. Pero la distancia ayuda a que te desconectes de todo.

2026-05-18 via Nuitee
A
Alexis couple us
10
2026-05-18 via Nuitee
P
Philipp couple at
10
Pros:

The underground pool.

2026-05-17 via Nuitee
A
Andreea solo_traveller de
7
Pros:

The overall design of the inner yard, the cave and the dining area were very welcoming. Plus, they offered an umbrella for each room, that came in very handy when visiting the town or nearby sites in burning heat. Nice touch.

Cons:

The shower had no shower head and it was full of scale. The safe in the room was uncomfortably put next to a 1 person bed, for which i had to lift up the mattress, in order to be able to open the safe door. The safe was not usable with code. I had to get the reset key from the receptionist and use that to always open and close the safe.

There weren't too many places to hang our bathroom towels for drying, had to improvise a bit.

The rooms overall are very simply equipped, no fridge for keeping cold water, rather rustic.
And the lights are not very bright in the room, so if you are trying to perform any makeup or search something in your bag, you need to use your phone flahlshlight.

2026-05-16 via Nuitee
J
Jaime solo_traveller us
10
Excelente
Pros:

Muy buen trato de todas las personas, muy limpias las instalaciones y las habitaciones bonitas y cómodas la cueva y la alberca excelente y la comida bien rica y a buen precio, salimos bien satisfechos mi esposa y yo gracias.

2026-05-15 via Nuitee
J
Jean-Louis solo_traveller fr
7
Pros:

Le cadre de l'hotel très agréable
La chambre spacieuse
Petit déjeuner correct
Prix bar et restaurant raisonnable et de qualité

Cons:

L'emplacement trop excentré
Manque d'équipements de la chambre. Pas de frigo, pas de rangement, luminosité à revoir, distributeurs de savon sales
Le fait que le personnel réclame trop souvent des pourboires
Personne pour débarrasser les verres et assiettes autour de la piscine. Pas faite d'y passer devant
Surfacturation de 100 pesos facturés pour la perte de la carte magnétique qu'ils retrouveront sûrement dans la chambre
Au final, 135€ la nuit exagéré et sont pas dû tout justifiés
Dommage

2026-05-13 via Nuitee
V
Vanessa couple es
7
Bonito para pasar una noche.
Pros:

La zona de la piscina y la cueva de salina.

Cons:

El personal pedía todo el rato propina…el desayuno era flojo. Los zumos muy artificiales.

2026-05-10 via Nuitee
C
Cynthia solo_traveller fr
10
Pros:

Séjour parfait
Personnel au petit soin
Petit déjeuner varié et délicieux
Le cadre est magnifique, nous avons bien profité de la piscine extérieur juste idéle pour un après-midi de repos.
Mon petit bonus massage au Spa était parfait
Le glacier de l'hôtel est si beau dans son style dessin animé et les glaces sont succulente

2026-05-09 via Nuitee
K
Kelly couple br
10
Uma descoberta para relaxar e cheia de cultura
Pros:

Um lugar charmoso para relaxar, com passarinhos e muita arte. Estávamos em dúvida se ir para esta cidade, mas ainda bem que escolhemos, pois foi incrível ver a cultura e descansar nesse espaço aconchegante e a equipe do hotel sempre incrível.

2026-05-08 via Nuitee
G
Glenda solo_traveller au
10
Beautiful stay, beautiful cenotr
Pros:

The cenote was wonderful, the staff were friendly and breakfast was great.

Cons:

Nothing

2026-05-07 via Nuitee
L
Lorenzo extended_group it
8
2026-05-05 via Nuitee
J
Julien couple fr
9
Pros:

Le lieu est magnifique et la nourriture très bonne. Le personnel est également très attentionné.

2026-05-04 via Nuitee
K
KAREN extended_group fr
9
Un joli hôtel avec une piscine magnifique !
Pros:

Une belle décoration extérieure , intérieure …Tags sublimes !

2026-05-03 via Nuitee
D
DUFFAUT couple bl
9
Original
Pros:

Beau jardin, concept original de la cave, chambre à la décoration originale

Cons:

Un peu excentré. Besoin d’une voiture pour aller dans le centre où tout se passe. L’arrivée et la réception se fait au milieu du restaurant.

2026-05-03 via Nuitee
G
Gabriel solo_traveller br
9
Pros:

Amazing hotel - especially the cave

Cons:

Staff can be a bit too aggressive towards tips, even during the included breakfast.

2026-05-03 via Nuitee
J
Jesse couple gb
9
2026-05-02 via Nuitee