Hotel Sentral Melaka @ City Centre

Hotels
7.3 (2009 reviews)
No 20 Jalan Tun Sri Lanang City Centre Melaka , Melaka , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good location
Cons:
Cleanliness issues
Limited food options
Room facilities needed maintenance

Categories

Cleanliness
6.1
Several mentions of cleanliness issues, including dirty bathrooms and bugs.
Service
8.56
Staff were described as polite and helpful, despite some service delays.
Location
8.1
Conveniently located near attractions.
Room Quality
7.06
Spacious rooms, but some complaints about specific room issues.
Amenities
7.59
Amenities are generally okay, but certain facilities such as the pool had issues.
Value for Money
7.05
Value is acceptable for the price, though some areas need improvement.
Food and Beverage
6.6
Breakfast options could be improved based on the reviews.
Overall Experience
7.37
Overall experience balances some issues with pleasant aspects; feedback indicates some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:00

Property Description

Hotel Sentral Melaka, centrally located, features modern rooms with free Wi-Fi and an outdoor pool. Choose from 2 dining options.

Convenient Location
Enjoy proximity to Jonker Street and Mahkota Parade Shopping Centre, a short walk or drive away.

Comfortable Accommodations
Relax in air-conditioned rooms with flat-screen TV, tea/coffee facilities, and en suite bathroom.

Amenities
Utilize 24-hour front desk, luggage storage, banquet facilities, and complimentary parking. Indulge in local and international cuisines at the on-site restaurant or grab a snack at the café.

To experience luxury and convenience, book your stay at Hotel Sentral Melaka today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that from 1 April 2014, all bookings are subjected to a MYR 2 Heritage Tax per room per day.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2009 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 6.6
Overall Experience: 7.37
A
Atika • couple • my
5
2026-03-13 • via Nuitee
N
NORLIDAH • family_with_children • my
8
2026-03-11 • via Nuitee
H
Hong Huat • family_with_children • my
9
Value for money,sleep well
Pros:

Old building but was replenished with new furniture and toiletries,new carpets and curtains added up the point

Cons:

Cramped parking

2026-03-09 • via Nuitee
K
Kekanda • family_with_children • my
5
BOLEH TAHAN
Pros:

TIADA APA.

Cons:

KEBERSIHAN KURANG

2026-03-06 • via Nuitee
A
AZHAR • family_with_children • my
8
2026-03-06 • via Nuitee
M
Mohd Yusof • family_with_children • my
9
2026-03-04 • via Nuitee
N
Nur Amanina • extended_group • my
10
2026-03-03 • via Nuitee
A
Along • family_with_children • my
9
2026-03-01 • via Nuitee
S
SENTHIL KUMAR A/L BALAKRISHNAN • couple • my
10
2026-02-28 • via Nuitee
J
jawe • family_with_children • my
8
2026-02-27 • via Nuitee
J
JAZLINA • couple • my
4
Cons:

The property was not properly cleaned up

2026-02-14 • via Nuitee
A
Abdul Malik • solo_traveller • sg
5
2026-02-12 • via Nuitee
N
nurul khairiah • couple • my
6
2026-02-11 • via Nuitee
N
Nur muhammad hanis • couple • my
5
OK LA
Pros:

LIF ELOK.
AIRCOND SEJUK
LOKASI DEKAT DENGAN BANDAR, TETAPI BUKAN DALAM BANDAR. SENANG NAK CARI SEBAB TEPI JALAN UTAMA.

Cons:

TOILET TIDAK DICUCI DENGAN BAIK. TERDAPAT BANYAK KESAN KOTORAN PADA DINDING DAN LANTAI. BAWAH KATIL JUGA TERDAPAT BANYAK HABUK DAN SAMPAH.
ADA JUGA SAMPAH YANG TIDAK DIKUTIP SEPERTI TISU DI BAWAH MEJA.
BANTAL KERAS DAN TERLALU TEBAL MEMBUATKAN SAKIT TENGKUK.
TILAM LAMA, DAH RASA SPRING MASA BARING.

2026-02-10 • via Nuitee
D
Deraman • couple • my
8
Mantap Dan terbaik
Pros:

Staff front desk memang terbaik.sopan fan berhemah bila bertutur..begitu juga dengan staff housekeeping..sekejap shj hantar barang...

Cons:

Nil

2026-02-10 • via Nuitee
Y
Yussyairie • family_with_children • my
8
2026-02-08 • via Nuitee
D
Deraman • family_with_children • my
9
Terbaik Dan mantap
Pros:

Front desk service sangat mantap.terbaik.maintanece terbaik cepat selesaikan masalah.kebersihan bilik ok.insyaallah akan repeat lagi.

2026-01-31 • via Nuitee
A
Addy • family_with_children • my
7
2026-01-29 • via Nuitee
G
Gary • family_with_children • sg
5
Pros:

price, but the other hotel down the street probably has a better CP value

Cons:

it's cheap and I do not have much expectations so I am not complaining

2026-01-27 • via Nuitee
N
NUR • extended_group • my
10
2026-01-26 • via Nuitee