Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
High-quality service
Spacious and comfortable rooms
Great amenities for families
Cons:
Issues with food quality and variety
Cleanliness concerns in certain areas

Categories

Cleanliness
7.99
Several mentions of cleanliness issues, including bad odors in bathrooms.
Service
9.46
Excellent service noted, with some minor issues from the spa staff.
Location
9.5
Conveniently located near Bansko, making it peaceful yet accessible.
Room Quality
9.45
Spacious rooms with good amenities, contributing to a comfortable stay.
Amenities
9.48
Great amenities including a pool, sauna, and children's areas.
Value for Money
9.44
Overall value perceived as high based on the range of services offered.
Food and Beverage
7.99
Some complaints about food variety and taste, raised during the reviews.
Overall Experience
9.46
Overall enjoyable experiences reported, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Luxurious Thermal SPA & Ski Resort in Dobrinishte

Exquisite SPA Center with Thermal Water
Indulge in relaxation at our SPA center featuring thermal water from our own spring. Enjoy indoor pools, sauna, steam bath, and unique Japanese massage techniques. Unwind in outdoor hot tubs on the panoramic terrace with stunning mountain views.

Family-Friendly Amenities and Activities
We offer kids animation, a playground, and club, along with baby tubs and high chairs. Delight in meals made with ecological products at our restaurant. Take advantage of our ski storage room and free shuttle bus to Bansko and Dobrinishte ski areas.

Modern Accommodations with Mountain Views
Experience comfort in our air-conditioned units with flat-screen TVs, terraces, and balconies. Villas boast panoramic terraces, fireplaces, and heated ski drawers. Free WiFi and private parking are available for a seamless stay.

Book now for an unforgettable stay at Ruskovets Thermal SPA & Ski Resort!

Important information:

In the event of an early departure, the property will charge you one extra night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for BGN 23 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1211 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 7.99
Overall Experience: 9.46
K
Kaloyan • family_with_children • bg
9
Great location, quiet yet close to everything, good value for money for families given you get at least a one bedroom ap
Pros:

Location, the apartment, comfort of the space

Cons:

Getting a bit crazy at dinner with all the kids running around in the restaurant because the kids room closes at 8 pm.

2026-03-04 • via Nuitee
P
Pavel • family_with_children • bg
9
Comfortable stay for a family
Pros:

As a family with 3 kids, it is hard for us to find a room in a hotel to fit us all. Here we had a full house with 2 bedrooms, a living room, 2 toilets and lots of space and comfort for all. This was the main big plus for us.
The food, both breakfast and dinner were good and the facilities were nice.

Cons:

The SPA is quite small and not very clean

2026-03-03 • via Nuitee
N
Nikolay • extended_group • bg
10
2026-03-03 • via Nuitee
O
Ognjen • extended_group • rs
10
2026-03-02 • via Nuitee
M
Michał • extended_group • pl
9
Spacious villa with a mountain view
Pros:

Huge and clean villa with a private parking place. Access to swimming pool was nice. Restaurant serves variety of foods and everything was tasty. View on the mountains was amazing.

Cons:

Some elements would need refreshment, but overall place is great.

2026-03-02 • via Nuitee
K
kostadin • family_with_children • bg
10
2026-03-02 • via Nuitee
A
Aleksandar • extended_group • bg
8
Pros:

Всичко беше добре с изключение

Cons:

Налягането на водата често беше ниско

2026-03-01 • via Nuitee
Y
Yonka • solo_traveller • bg
10
Pros:

Персоналът беше много любезен. Храната беше вкусна и разнообразна. Доволни сме от престоя си в хотела. Бихме се върнали отново.

Cons:

Детският кът предлага забавления за децата, но в 20 ч. в събота вечер беше затворен, а в неделя не работи.

2026-03-01 • via Nuitee
O
Olesea • extended_group • ro
10
2026-02-28 • via Nuitee
D
Daniel • family_with_children • bg
1
2026-02-28 • via Nuitee
Z
Zdravko • solo_traveller • bg
9
Pros:

Почти всичко.

Cons:

Без съществени забележки.

2026-02-26 • via Nuitee
H
Helen • family_with_children • il
8
Great stay with a peaceful vibe
Pros:

We spent a week here and really enjoyed the quiet and peaceful atmosphere. We stayed in a Junior Suite on the 4th floor, and the mountain view was just stunning! It was very comfortable for us and our child. The rooms were cleaned every single day, and the staff were super friendly and helpful.
The food was great throughout the week with plenty of variety, especially the traditional local dishes—those were a highlight! Also, soaking in the warm mineral water at the spa every evening was the perfect way to relax. Even for peak season in February, it didn't feel overcrowded.

Cons:

The only downside was the ski logistics. Since it’s a bit far from Bansko, relying on the shuttles at 8:00 and 9:00 AM was tough because that’s when the lift lines are at their worst. We ended up taking a taxi (€20) after 12:00 PM to skip the queues and had a much better experience. It would be amazing if the hotel could add an extra shuttle later during the busy season

2026-02-25 • via Nuitee
S
Silviya • family_with_children • bg
2
I would never return there. And I don’t recommend.
Pros:

The overall look of the place is good. However there were many minuses when it comes to convenience, food, location.

Cons:

We booked 4 nights ans stayed for 3 nights just because we could not even wash ourselves with clean water! The water in the bathroom and in the kitchen was muddy. Stuff explaied that this is normal since it rains. This is unacceptable. Absolutely not what we expected. We were with our 7 months old and 4 y o and to not have access to clean water was beyond unacceptable.
We were located in a villa.

The rooms were warm, however the living room was chilly. They gave us an additional convector which we had to charge in one of the power sockets. Then when I tried to use some of the other 2 power sockets (fir my work laptop) they were not working! Missing power sockets next to table, in the kitchen, in the bedrooms made it extremely hard for me to work, dry my hair, or have the baby tools powered.

Bathroom was overal clean, however the dispenser did not work, there was durt in the edges of the cabin.

There were ants everywhere!! Many ants! So if you are with a child, who is afraid of bugs, prepare!


Spa section is overal fine. Nothing special. It is small. One of the saunas did not work. Pool is too small.

Food was not somthing special. I could even see how they remade the leftover food from previous day.

2026-02-24 • via Nuitee
G
george_rou • family_with_children • ro
10
Will definitely revisit the resort
Pros:

The room (in the main building) is very spacious, clean and well equipped. The sauna and pool area is large. The food is very good, both if you choose halfboard or a la carte. There are indoor and outdoor kids playing areas. The massage service is very good. Almost all staff speak English. There is a shuttle service to (2 rides in the morning) and from (2 rides in the afternoon) the ski sloapes. There is room cleaning daily.

Cons:

In winter, you don't have anything to do in the neighbourhood and you are car dependent to get around to the ski area, groceries or Bansko.

2026-02-23 • via Nuitee
A
Angela • extended_group • bg
7
Pros:

Extremely welcoming and accommodating staff, spacious rooms, nice swimming pool. The pizza restaurant is also very nice.

Cons:

The food in the main restaurant was a huge disappointment - limited choice, greasy dishes, the grill also had very limited items. Same for breakfast - stale bread, soggy eggs, limited fresh fruit.

The pool, while very large and clean itself, was in a dingy, mouldy space with very old lounge chairs.

The kids corner was a nice service, however none of the daily activities outlined on the schedule were actually happening.

Overall not good value for money - many things need to be updated and improved to justify the current pricing.

2026-02-23 • via Nuitee
I
Ina • extended_group • bg
10
2026-02-23 • via Nuitee
D
Darko • family_with_children • mk
10
2026-02-22 • via Nuitee
S
Stoyan • extended_group • bg
10
Чудесен !
Pros:

Останахме изключително впечатлени от уютната атмосфера, удобствата и невероятната грижа към всеки детайл. Хотелът предлага перфектната комбинация от релакс, и комфорт за цялото семейство.

Специални благодарности отправяме към служителите на рецепцията – изключително любезни, усмихнати и отзивчиви професионалисти! Те ни съдействаха при всяка наша нужда и направиха престоя ни още по-приятен.

Със сигурност ще посетим отново за следващата ни ски ваканция!

2026-02-13 • via Nuitee
H
Haym • extended_group • il
9
שקט ושלווה
Pros:

הגענו למלון בשעות אחה״צ . קיבלו אותנו מהר ומאוד יפה ושלחו אותנו לארוחת ערב מקסימה במסעדה שנמצאת במלון . קיבלנו שני חדרים צמודים כמו שביקשנו עם נוף מדהים לעיירה . הצוות מאוד מקסים כנ״ל הצוות של המסעדה
במקום ספא מקסים עם בריכה מחוממת
המלון ממוקם בעיירה ליד בנסקו ( 8 דקות נסיעה ) מקום מאוד שקט והחדרים מאוד גדולים
למי שאין רכב המלון מציע הסעה לבנסקו הלוך וחזור בחינם לאורחי המלון
היה מאוד כייף נהנינו מאוד
תודה על הכל

Cons:

שום דבר , היה מקסים אחלה צוות

2026-02-12 • via Nuitee
Y
Yoav • family_with_children • bg
9
Pros:

Very well situated , close to Bansko , 10 min drive and your are there, the Food was amazing !!!!!

2026-02-10 • via Nuitee